My environment as follow;
CentOS 7 Virtual machine, 2 CPU, 4GB Ram, 100GB HDD
ISO Used= SNG7-FPBX-64bit-1712-2.iso
FreePBX 14.0.3.1
Asterisk 13.0.7.1
User Control Panel14.0.2.5
I installed FreePBX on Virtual machine, Logged in Admin console then executed all updates for modules and the system. Once updates were finished, I created EXT (101), enable UCP. With http I had no problems. I wanted to test Softphone system on UCP, it requests HTTPS, I configured self-signed cert as show in image URL above. After logging back in I received the error “Unable to connect to the UCP Node Server because: ‘Error: xhr poll error’”
Research the following places;
The following steps have been executed;
fwconsole stop ucpnode
fwconsole start ucpnode
yum remove nodejs
yum install nodejs
I tried fwconsole ma uninstall/install/download ucpnode
For testing purposes I install a earlier version of FreePBX ISO
“HISTORICAL (LEGACY)
10.13.66-64bit
Release Date: 2016
FreePBX 13 • Linux 6.6 • Asterisk 11 or 13”
Per your screenshots, the newer one you accessed it through a fqdn which is probably going through your firewall (unless you have a internal DNS) the older one you are accessing by IP which seems internally…
So your issue is likely that you didn’t open the required ports.
@PitzKey Thank you for the reply.
Just to clarify, This is a lab environment, with internal DNS server. I’m test different functions of FreePBX (Free Version) before I purchase modules. As for firewall I dropped it to see if it made a difference, No joy. Same error occurred.
This seems to be very simple to enable Soft-phone on UCP that has HTTPS while using a self-signed cert.
I think I might be missing something.
It was suggested that Port/s were my problem so I drop the firewall,No joy on either Version of Freepbx
Conclusion:
Self-Signed seem not to work for UCP.
I should use Let’s encrypt and/or have a CA.
Go complain to Google and firerox. They are the ones who refuse to allow WebRTC to work with self signed certs or with HTTP at all. Nothing to do with us.
@tonyclewis
Thank you for reply.
Unfortunately I do not complain, I try to solve problems. As stated from the first post I 'm trying to figure out why I’m receiving this error, And the setup for HTTPS using self-signed cert was made simple. Chrome is working fine with FreePBX . I believe the Connection between UCP and Server its self is the problem after enabling HTTPS.
Now Im creating CA in my lab, going to see if that solve the problem
Chrome working with FreePBX has nothing to do with this. Your issue is the soft phone you want to use in UCP is WebRTC and the browsers REQUIRE you to use HTTPS and it has to be with a trusted Cert. We have no control over this.
@tm1000 @tonyclewis @PitzKey
NOTE: This Test Server is using Old Version of FreePBX.
I think I solved my connection problems; when creating Self-Signed Cert and then Imported it.
@tm1000@PitzKey I was looking at what you guys suggested, some configuration were over looked/ thanks again
Thank you all for our advice and suggestions.
I was able to use Self-cert for testing and enable UCP without error. Problem was the configuration between my self-cert that was created and configuration in the Certificate Manger Front end. Hope this might help someone in the future.
Steps that was execute to accomplish task on using self-certification using Freepbx 14
Environment;
FreePBX 14 ISO
Create Virtual machine with 2 CPU 4 GB memory, 100 GB HDD add ISO from FreePBX dl section
Configured static IP Address
Edit hostname
Edit /etc/hosts file < IP Address>
Edit local DNS an add FreePBX server to DOMAIN + PTR (reverse lookup)
During the Installation I create user = root +password
Active Account = email log into portal “Active”
Enable firewall
Update System through GUI. Admin > Updates > System Updates execute check online /process
Update Modules through GUI Admin > Updates > module Updates execute check on line /process
Create EXT=101 + called greg + Create user greg and configured password
Certificate manager create a new on with FQDN of FreePBX server
Navigate to > System Admin > HTTPS SETUP then Import Certificate
