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FreePBX 14.0.1.20 - Unable to connect to the UCP Node Server because: 'Error: xhr poll error'


(Noahbalboah91) #1

When logging into UCP on any account I’m getting “Unable to connect to the UCP Node Server because: ‘Error: xhr poll error’” I’ve removed and reinstalled UCP, ran all system updates, ran all module updates and still no luck. Any ideas on how to resolve this?

Resolved: Turns out this was caused by the “Default Certificate” in “Certificate Management” not matching the SSL under “System Admin > HTTPS Setup”. I changed it to match and the message no longer comes up.


Unable to connect to the UCP Node Server because: 'Error: xhr poll error
(Lorne Gaetz) #2

The Node ports are as defined in Advanced Settings, they need to be accessible from the browser. See:
https://wiki.freepbx.org/display/PPS/Ports+used+on+your+PBX


(Noahbalboah91) #3

As far as I can tell, this is all setup properly. I even tried disabling the firewall and still get the error message in UCP.


(Noahbalboah91) #4

Another SS.


(Noahbalboah91) #5

Anyone have any ideas? :frowning:


(Itzik) #6

Did you reboot after you made the last change that caused this?


(Tom Ray) #7

Open up the browser’s developer console and look at the logs produced there while getting the error.


(Noahbalboah91) #8

Getting this in the console over and over every couple of seconds.


(Noahbalboah91) #9

Funny enough nothing changed, it just started happening. Have tried rebooting though and no dice.


(Noahbalboah91) #10

The console suggestion led me to the fix.


#11

Same issue new Installation. I used this fix but now the error has returned 24 hours or so later