Zend reset

[cynjut (Dave Burgess)]

I’d start with the one from Preston, since he used to/works for Sangoma.

Moving licensed modules from one server to another

All Commercial software modules that are purchased are licensed for a single install/machine. We allow you to reset the hardware lock to move the license to a new machine twice from the user portal. (Click on Deployment, Edit, reset zend) We do not move licenses between deployment’s. http://literature.schmoozecom.com/EUA/FreePBXCommercialModule-EndUserAgreement.pdf

How to request a zend reset

Hi all: I need to request a zend reset because 2 different motherboards have already failed so I have already used my 2 available resets. The wiki says to contact the support team at https://support.sangoma.com but I don’t see any specific link on that site for zend reset requests. If I log into support, I don’t see any way to request a zend reset either. Is it mandatory to buy support credits in order to get a zend reset or is there something that I’m missing? The wiki doesn’t provide any more …

Zend Resets

To whom it may concern, Who do I speak with regarding deactivating licenses and zend resets. I currently do not have a support contract. Is that something I will need to purchase in order to release the licenses? The deployment ID is out of resets. Just let me know where I need to go. Thanks!