This is popping up on the dashboard.
This is a fully up to date activated deployment.
I am not using any commercial/paid modules.
Deleting the notification re-running checking for updates and rebooting does not fix it.
Keeps coming back.
Anyone else seeing this?
Also how do I go about clearing it?
The support contract for this PBX deployment has expired. To continue receiving support, please renew the support contract.
This machine has been activated.
Deployment ID
XXXXXXXX
Activation Expiry
16-Aug-2030
A few people have seen this, basically most had to get a new ID, and have (so far as I know) not been annoyed with this crap since, though, this is only in past few months, so who knows what will happen in another 6 months time.
Yes its yet another failure of sangoma’s developers, no, its not your fault or anything you did.
Also the post appears to have been “flagged & hidden” with zero communication to me on why.
I appreciate you taking the time to answer.
It appears they are hiding stuff like this and not keeping it open.
It looks like it is unhidden now and visible.
I verified this with a separate not logged in session.
So all good now.
But that went on for a number of hours without any communication to me on it.
Left me with a really odd impression.
But in my case it is customer facing.
I have to explain it to them on a system I built out for them.
It is setup and activated to be able to purchase commercial modules in the future as they may need them.
The notice does not really bother me personally at all.
To be transparent, your post was never flagged or hidden. The only action taken was by me to move it from the “FreePBX” category to the “Sangoma” category as it is activation/support contract/commercial/has to do with the Sangoma commercial component. I do this to try to keep the forum posts organized as most people just put everything in the FreePBX category, which defeats having specific categories for things.
There is a flagged post from another individual on this thread due to the use of AI generated text.
Thanks,
I was confused as there was a single reply early on and it said “This post was flagged by the community and is temporarily hidden.”
I totally misunderstood this as my own post being flagged and hidden by that user.
And thought the post might have been on hold for some reason.
I was wrong!
Sorry about that!
You get used to Sangomas censorship and power tripping after a while, if it gets too bad there is always reddit who are more than happy to allow folks to vent and slurped up by googles search showing what sangoma wants to hide.
Not looking to vent at this time.
Looking to fix.
We have deployed some FreePBX systems for customers and it is customer facing.
I have been getting asked about it and am looking for a solution.
Thanks.
This is becoming a pain.
I am seeing this on a number or FreePBX 17 systems.
All fully up to date.
The “error” will not go away and keeps popping up on the Dashboard.
I have not subscribed to or ever activated any commercial modules EVER.
I am logged into my Sangoma account and do not see any issues reported there.
And there are no “hardware locks”.
How do we deal with this.
I absolutely do not have any issues with Internet connectivity, DNS or timesync on all systems.
I’ve also tried re-activating on one system (that is clearly already activated).
This has had no affect on fixing the issue.
Commercial Licenses
Deployment ID
:
709XXXXX
Support Contract Expiry
:
2025-08-13
It’s possible there’s an old reference to those systems – odd it keeps coming up on only your deployments though and not many, many other users can you please DM some affected deployment IDs ?
There are some $0 commercial modules.
Or, maybe, your end users purchased some modules ?
can you please DM some affected deployment IDs ?