We have a strange problem when dialing the voicemail system 97. It answers and says "you have… and then stops and disconnects. I think it only happens when there is a voicemail in the inbox. When I delete the voicemail the system works fine.
It’s a pretty new FreePBX installation from this summer. For voicemail, we have the German language pack installed. Based on my tests it looks like that it has something to do if a recording is in the inbox or not.
We only use voicemail for the main switchboard number and not for any other extension. So I cannot say if it is only an issue with one extension or not.
Any help is highly appreciated.