Voicemail hangs up

[guenni]

Dear all, as long as there are 0 voicemails on the box, *97# works very well on YealinkT46S. But once min 1 message is on the box, *97# says only “you have one…” and hangs up. What to say is, I’m using German language package. But maybe I did something wrong in configuring the voicemail. Any help?

[lgaetz]

Dutch Voicemail problems - Solved!

From the linked ticket: There is an easy fix, copy the file after which both vm-INBOX.ulaw and vm-INBOXs.ulaw exist. Get a list of all the relevant files: ll /var/lib/asterisk/sounds/nl/vm-INBOX* make copies with the command: cp /var/lib/asterisk/sounds/nl/vm-INBOX.ulaw /var/lib/asterisk/sounds/nl/vm-INBOXs.ulaw when all done fix file ownership/perms with: fwconsole chown

[guenni]

o.k thanks Lorne, now I have 2 ulaw, 2 alaw and 2 g722 files, each with INBOX and INBOXs. Owner asterisk, group asterisk. Unfortunately recordings are no more recorded. I used the folder …/de_DE/… for German instead of …/nl/…

[dicko]

No guessing allowed,post a log where we see the language of the channel and the files being attempted to play. Check that the asterisk user has read access to those files (fwconsole chown)

[guenni]

deleted full log

[dicko]

Apparently asterisk choked on vm-opts.g722

2020-07-27 17:27:37] VERBOSE[22855][C-0000051c] file.c: <SIP/34-0000087c> Playing ‘vm-opts.g722’ (language ‘de_DE’)

ls -l /var/lib/asterisk/sounds/de*/vm*

[guenni]

ls -l /var/lib/asterisk/sounds/de*/vm*

I’ve selected with vm_I* and vm* after removing the INBOXs-files (with s) again.
ls -l /var/lib/asterisk/sounds/de*/vm-I*
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.alaw
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.g722
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.ulaw

[guenni]

by the way, what I have to mention in addition:
hearing the recorded voicemails always worked by using ucp and zulu. But hearing from the physical phone was the problem. Now after the cp of the INBOX-files to INBOXs-files the caller can record a message, but the receiver doesn’t see a notice of the recorded message, nor can find a new message. Only missed call. In which file are messages kept or is it only a record set of the database-file?

[dicko]

sorry can’t read that usefully, no ownerships and a format I don’t recognize, pipe those commands through pastebin and try over.

[guenni]

with owner and date the output has to many characters for upload (36.xxx, allow are only 32.xxx)
I’put it into 2 parts.
ls -l /var/lib/asterisk/sounds/de*/vm-I*
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.alaw
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.g722
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.ulaw

ls -l /var/lib/asterisk/sounds/de*/vm*
-rw-rw-r-- 1 asterisk asterisk 28919 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-advopts.alaw
-rw-rw-r-- 1 asterisk asterisk 28919 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-advopts.g722
-rw-rw-r-- 1 asterisk asterisk 28919 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-advopts.ulaw
-rw-rw-r-- 1 asterisk asterisk 6011 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-and.alaw
-rw-rw-r-- 1 asterisk asterisk 6011 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-and.g722
-rw-rw-r-- 1 asterisk asterisk 6011 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-and.ulaw
-rw-rw-r-- 1 asterisk asterisk 34199 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-calldiffnum.alaw
-rw-rw-r-- 1 asterisk asterisk 34199 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-calldiffnum.g722
-rw-rw-r-- 1 asterisk asterisk 34199 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-calldiffnum.ulaw
-rw-rw-r-- 1 asterisk asterisk 16664 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-changeto.alaw
-rw-rw-r-- 1 asterisk asterisk 16664 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-changeto.g722
-rw-rw-r-- 1 asterisk asterisk 16664 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-changeto.ulaw
-rw-rw-r-- 1 asterisk asterisk 12727 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust1.alaw
-rw-rw-r-- 1 asterisk asterisk 12727 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust1.g722
-rw-rw-r-- 1 asterisk asterisk 12727 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust1.ulaw
-rw-rw-r-- 1 asterisk asterisk 11900 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust2.alaw
-rw-rw-r-- 1 asterisk asterisk 11900 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust2.g722
-rw-rw-r-- 1 asterisk asterisk 11900 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust2.ulaw
-rw-rw-r-- 1 asterisk asterisk 11733 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust3.alaw
-rw-rw-r-- 1 asterisk asterisk 11733 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust3.g722
-rw-rw-r-- 1 asterisk asterisk 11733 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust3.ulaw
-rw-rw-r-- 1 asterisk asterisk 12317 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust4.alaw
-rw-rw-r-- 1 asterisk asterisk 12317 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust4.g722
-rw-rw-r-- 1 asterisk asterisk 12317 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust4.ulaw
-rw-rw-r-- 1 asterisk asterisk 12595 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust5.alaw
-rw-rw-r-- 1 asterisk asterisk 12595 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust5.g722
-rw-rw-r-- 1 asterisk asterisk 12595 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-Cust5.ulaw
-rw-rw-r-- 1 asterisk asterisk 31715 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-delete.alaw
-rw-rw-r-- 1 asterisk asterisk 11983 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-deleted.alaw
-rw-rw-r-- 1 asterisk asterisk 11983 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-deleted.g722
-rw-rw-r-- 1 asterisk asterisk 11983 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-deleted.ulaw
-rw-rw-r-- 1 asterisk asterisk 31715 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-delete.g722
-rw-rw-r-- 1 asterisk asterisk 31715 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-delete.ulaw
-rw-rw-r-- 1 asterisk asterisk 27490 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-dialout.alaw
-rw-rw-r-- 1 asterisk asterisk 27490 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-dialout.g722
-rw-rw-r-- 1 asterisk asterisk 27490 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-dialout.ulaw
-rw-rw-r-- 1 asterisk asterisk 15207 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-duration.alaw
-rw-rw-r-- 1 asterisk asterisk 15207 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-duration.g722
-rw-rw-r-- 1 asterisk asterisk 15207 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-duration.ulaw
-rw-rw-r-- 1 asterisk asterisk 18820 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-enter-num-to-call.alaw
-rw-rw-r-- 1 asterisk asterisk 18820 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-enter-num-to-call.g722
-rw-rw-r-- 1 asterisk asterisk 18820 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-enter-num-to-call.ulaw
-rw-rw-r-- 1 asterisk asterisk 8760 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-extension.alaw
-rw-rw-r-- 1 asterisk asterisk 8760 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-extension.g722
-rw-rw-r-- 1 asterisk asterisk 8760 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-extension.ulaw
-rw-rw-r-- 1 asterisk asterisk 9316 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-family.alaw
-rw-rw-r-- 1 asterisk asterisk 9316 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-family.g722
-rw-rw-r-- 1 asterisk asterisk 9316 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-family.ulaw
-rw-rw-r-- 1 asterisk asterisk 7481 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-first.alaw
-rw-rw-r-- 1 asterisk asterisk 7593 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-first_b.alaw
-rw-rw-r-- 1 asterisk asterisk 7593 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-first_b.g722
-rw-rw-r-- 1 asterisk asterisk 7593 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-first_b.ulaw
-rw-rw-r-- 1 asterisk asterisk 7481 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-first.g722
-rw-rw-r-- 1 asterisk asterisk 7481 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-first.ulaw
-rw-rw-r-- 1 asterisk asterisk 7092 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-for.alaw
-rw-rw-r-- 1 asterisk asterisk 7092 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-for.g722
-rw-rw-r-- 1 asterisk asterisk 7092 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-for.ulaw
-rw-rw-r-- 1 asterisk asterisk 61408 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward.alaw
-rw-rw-r-- 1 asterisk asterisk 61408 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward.g722
-rw-rw-r-- 1 asterisk asterisk 65058 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward-multiple.alaw
-rw-rw-r-- 1 asterisk asterisk 65058 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward-multiple.g722
-rw-rw-r-- 1 asterisk asterisk 65058 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward-multiple.ulaw
-rw-rw-r-- 1 asterisk asterisk 71547 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward_options.alaw
-rw-rw-r-- 1 asterisk asterisk 71547 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward_options.g722
-rw-rw-r-- 1 asterisk asterisk 71547 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward_options.ulaw
-rw-rw-r-- 1 asterisk asterisk 61408 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-forward.ulaw
-rw-rw-r-- 1 asterisk asterisk 8914 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-friends.alaw
-rw-rw-r-- 1 asterisk asterisk 8914 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-friends.g722
-rw-rw-r-- 1 asterisk asterisk 8914 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-friends.ulaw
-rw-rw-r-- 1 asterisk asterisk 5940 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from.alaw
-rw-rw-r-- 1 asterisk asterisk 14120 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from-extension.alaw
-rw-rw-r-- 1 asterisk asterisk 14120 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from-extension.g722
-rw-rw-r-- 1 asterisk asterisk 14120 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from-extension.ulaw
-rw-rw-r-- 1 asterisk asterisk 5940 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from.g722
-rw-rw-r-- 1 asterisk asterisk 15159 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from-phonenumber.alaw
-rw-rw-r-- 1 asterisk asterisk 15159 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from-phonenumber.g722
-rw-rw-r-- 1 asterisk asterisk 15159 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from-phonenumber.ulaw
-rw-rw-r-- 1 asterisk asterisk 5940 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-from.ulaw
-rw-rw-r-- 1 asterisk asterisk 10030 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-goodbye.alaw
-rw-rw-r-- 1 asterisk asterisk 10030 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-goodbye.g722
-rw-rw-r-- 1 asterisk asterisk 10030 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-goodbye.ulaw
-rw-rw-r-- 1 asterisk asterisk 58001 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-helpexit.alaw
-rw-rw-r-- 1 asterisk asterisk 58001 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-helpexit.g722
-rw-rw-r-- 1 asterisk asterisk 58001 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-helpexit.ulaw
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.alaw
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.g722
-rw-rw-r-- 1 asterisk asterisk 7604 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-INBOX.ulaw
-rw-rw-r-- 1 asterisk asterisk 14656 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-incorrect.alaw
-rw-rw-r-- 1 asterisk asterisk 14656 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-incorrect.g722
-rw-rw-r-- 1 asterisk asterisk 20707 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-incorrect-mailbox.alaw
-rw-rw-r-- 1 asterisk asterisk 20707 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-incorrect-mailbox.g722
-rw-rw-r-- 1 asterisk asterisk 20707 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-incorrect-mailbox.ulaw
-rw-rw-r-- 1 asterisk asterisk 14656 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-incorrect.ulaw
-rw-rw-r-- 1 asterisk asterisk 72801 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-instructions.alaw
-rw-rw-r-- 1 asterisk asterisk 72801 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-instructions.g722
-rw-rw-r-- 1 asterisk asterisk 72801 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-instructions.ulaw
-rw-rw-r-- 1 asterisk asterisk 60850 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-intro.alaw
-rw-rw-r-- 1 asterisk asterisk 60850 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-intro.g722
-rw-rw-r-- 1 asterisk asterisk 60850 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-intro.ulaw
-rw-rw-r-- 1 asterisk asterisk 36581 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-invalidpassword.alaw
-rw-rw-r-- 1 asterisk asterisk 51951 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-invalid-password.alaw
-rw-rw-r-- 1 asterisk asterisk 36581 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-invalidpassword.g722
-rw-rw-r-- 1 asterisk asterisk 51951 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-invalid-password.g722
-rw-rw-r-- 1 asterisk asterisk 36581 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-invalidpassword.ulaw
-rw-rw-r-- 1 asterisk asterisk 51951 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-invalid-password.ulaw
-rw-rw-r-- 1 asterisk asterisk 11495 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-isonphone.alaw
-rw-rw-r-- 1 asterisk asterisk 11495 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-isonphone.g722
-rw-rw-r-- 1 asterisk asterisk 11495 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-isonphone.ulaw
-rw-rw-r-- 1 asterisk asterisk 12415 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-isunavail.alaw
-rw-rw-r-- 1 asterisk asterisk 12415 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-isunavail.g722
-rw-rw-r-- 1 asterisk asterisk 12415 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-isunavail.ulaw
-rw-rw-r-- 1 asterisk asterisk 8127 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-last.alaw
-rw-rw-r-- 1 asterisk asterisk 8127 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-last.g722
-rw-rw-r-- 1 asterisk asterisk 8127 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-last.ulaw
-rw-rw-r-- 1 asterisk asterisk 28040 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-leavemsg.alaw
-rw-rw-r-- 1 asterisk asterisk 28040 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-leavemsg.g722
-rw-rw-r-- 1 asterisk asterisk 28040 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-leavemsg.ulaw
-rw-rw-r-- 1 asterisk asterisk 19105 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-login.alaw
-rw-rw-r-- 1 asterisk asterisk 19105 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-login.g722
-rw-rw-r-- 1 asterisk asterisk 19105 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-login.ulaw
-rw-rw-r-- 1 asterisk asterisk 35067 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-mailboxfull.alaw
-rw-rw-r-- 1 asterisk asterisk 35067 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-mailboxfull.g722
-rw-rw-r-- 1 asterisk asterisk 35067 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-mailboxfull.ulaw
-rw-rw-r-- 1 asterisk asterisk 22742 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-marked-nonurgent.alaw
-rw-rw-r-- 1 asterisk asterisk 22742 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-marked-nonurgent.g722
-rw-rw-r-- 1 asterisk asterisk 22742 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-marked-nonurgent.ulaw
-rw-rw-r-- 1 asterisk asterisk 23101 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-marked-urgent.alaw
-rw-rw-r-- 1 asterisk asterisk 23101 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-marked-urgent.g722
-rw-rw-r-- 1 asterisk asterisk 23101 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-marked-urgent.ulaw
-rw-rw-r-- 1 asterisk asterisk 8025 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-message.alaw
-rw-rw-r-- 1 asterisk asterisk 8025 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-message.g722
-rw-rw-r-- 1 asterisk asterisk 8803 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-messages.alaw
-rw-rw-r-- 1 asterisk asterisk 8803 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-messages.g722
-rw-rw-r-- 1 asterisk asterisk 8803 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-messages.ulaw
-rw-rw-r-- 1 asterisk asterisk 8025 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-message.ulaw

[guenni]

-rw-rw-r-- 1 asterisk asterisk 8335 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-minutes.alaw
-rw-rw-r-- 1 asterisk asterisk 8335 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-minutes.g722
-rw-rw-r-- 1 asterisk asterisk 8335 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-minutes.ulaw
-rw-rw-r-- 1 asterisk asterisk 42164 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-mismatch.alaw
-rw-rw-r-- 1 asterisk asterisk 42164 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-mismatch.g722
-rw-rw-r-- 1 asterisk asterisk 42164 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-mismatch.ulaw
-rw-rw-r-- 1 asterisk asterisk 26319 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msgforwarded.alaw
-rw-rw-r-- 1 asterisk asterisk 26319 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msgforwarded.g722
-rw-rw-r-- 1 asterisk asterisk 26319 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msgforwarded.ulaw
-rw-rw-r-- 1 asterisk asterisk 165280 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msginstruct.alaw
-rw-rw-r-- 1 asterisk asterisk 165280 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msginstruct.g722
-rw-rw-r-- 1 asterisk asterisk 165280 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msginstruct.ulaw
-rw-rw-r-- 1 asterisk asterisk 17409 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msgsaved.alaw
-rw-rw-r-- 1 asterisk asterisk 17409 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msgsaved.g722
-rw-rw-r-- 1 asterisk asterisk 17409 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-msgsaved.ulaw
-rw-rw-r-- 1 asterisk asterisk 33283 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-newpassword.alaw
-rw-rw-r-- 1 asterisk asterisk 33283 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-newpassword.g722
-rw-rw-r-- 1 asterisk asterisk 33283 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-newpassword.ulaw
-rw-rw-r-- 1 asterisk asterisk 51673 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-newuser.alaw
-rw-rw-r-- 1 asterisk asterisk 51673 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-newuser.g722
-rw-rw-r-- 1 asterisk asterisk 51673 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-newuser.ulaw
-rw-rw-r-- 1 asterisk asterisk 32246 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-next.alaw
-rw-rw-r-- 1 asterisk asterisk 32246 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-next.g722
-rw-rw-r-- 1 asterisk asterisk 32246 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-next.ulaw
-rw-rw-r-- 1 asterisk asterisk 7052 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-no.alaw
-rw-rw-r-- 1 asterisk asterisk 34476 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-nobodyavail.alaw
-rw-rw-r-- 1 asterisk asterisk 34476 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-nobodyavail.g722
-rw-rw-r-- 1 asterisk asterisk 34476 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-nobodyavail.ulaw
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-rw-rw-r-- 1 asterisk asterisk 8398 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-youhave.ulaw

[dicko]

Well , here is your file

-rw-rw-r-- 1 asterisk asterisk 87471 25. Okt 2018 /var/lib/asterisk/sounds/de_DE/vm-opts.g722

which looks good, don’'t really have any more help.

Personally I would temporarily replace that file with one that successfully played previously and see if the behavior changes.

I would also download your de_DE sounds directory locally and examine the files with audacity, both for content and functionality, maybe some formats are broken,

Ideally you would have the *.slin files as the easiest ‘recode’ format then you can delete any broken .g722 files and asterisk will recode slin to whatever is needed. Personally I have gsm and slin for languages I don’t use often but most of my stuff is in ‘en’ which makes it easier.

[guenni]

/var/lib/asterisk/sounds/de_DE/

to get voicemail working at the old level again:
I have 3 same systems running and may copy /var/lib/asterisk/sounds/de_DE/* files from an other machine to this machine (there are other extension and no voicemailboxes active)
or
I can do a full restore from the backup I made this morning the be on the old level (…where voicemail worked from ucp and zulu)
where now it doesn’t doesn’t work any more in the current situation
However to remove voicemail and reinstall voicemail seems not to be possible via web-interface (maybe by fwconsole ma remove voicemail (which I didn’t try yet)

[dicko]

Not really my forte, I have in the past pointed out the strange absence of

defaultlanguage=**

in FreePBX’ version of /etc/asterisk/asterisk.conf, If I were german I would be tempted to add

defaultlanguage=de_DE

to that file after making sure I had all the language files and ‘extra’ language files correctly installed

If you unlock the override readonly/readonly settings in advanced a couple of language options pop up.