Telnyx new prices skyrocket $0.07 in a lot of area codes for outbound local US calls


#1

public service announcement, I know a lot of you are using Telnyx they recently updated their pricing a bunch of New York to New York local calls is costing me $0.07 a minute outbound and I see this pricing in a bunch of other area codes in the US, this comes as a surprise since they were for a long time the carrier with the best rates, and to go from the best rates to international rates for local calls is crazy


#2

Wow, there are some very strange entries here. Though some are expensive rural areas or special services, take a look at 321-677:
https://www.telcodata.us/search-area-code-exchange-detail?npa=321&exchange=677
Assigned to CenturyLink (with various thousands banks elsewhere). And, Telnyx themselves have a presence. Not the middle of nowhere – Kissimmee is less than 20 mi. from Orlando.

So I look up 13216771111 on AnveoDirect; route is via CenturyLink (duh) and my rate is $0.00287.
Then checked 13216776111 (confirmed on Coretel) and rate via Bandwidth is $0.00095. I didn’t check the other CLECs, but know them well enough to believe that they are not ripping off the originating carrier.

Assuming that your ToS does not prohibit LCR and you don’t trust guys like AD, just send these calls via a reputable flat-rate carrier, e.g. Flowroute.


#3

I’ve already started sending outbound traffic through different providers, but it’s a pain in the neck to reconfigure every server, I don’t understand why they would do it, they keep saying that they are 40% cheaper then plivo and twilio now they are 10 times more expensive than every pay-as-you-go sip provider on the market


#4

How much are you actually being hit with the high rate? I took a look at the last 500 outbound calls on a server in the Palm Springs area. It’s an HOA for a community that is mostly vacation rentals. Most calls are to owners and renters from around the country, though the majority are in western states. There was not a single high rate call. Average rate was $0.0042/min. (there were some toll free calls billed at zero).


#5

every few calls you can download the pricing in the online portal and you will see a lot of area codes with his new international pricing for us calls which is absolutely ridiculous


#6

It appears you have sorted your list and are showing the highest priced rate centers.

How many US48 rate centers are actually above $0.02 in your rate deck?


#7

My rate deck shows:
US toll free: 0
Most of US except for below: 0.005
Hawaii: 0.01
Alaska: 0.036
About 13000 NPA/NXX “high rate”: 0.07

Though they may have made some mistakes, the high rate prefixes are small rural telcos and specialized “traffic pumping” CLECs. AFAIK, my systems have not had a single call to any of those prefixes.

Before the change, my old rate was 0.007 with 6 second billing. Now, the base is 0.005 with 60 second billing. For my calling pattern, 60 second is a ~10% surcharge; the effective new base rate is 0.0055. As long as fewer than 2% of calls hit the 0.07 rate, I’m ahead. I’m still a very satisfied Telnyx customer. If I had a system with much traffic to the high rate destinations, I’d likely use Flowroute for those calls.


#8

I have not sorted the list but there is a line limit on the forum and I can’t attach a .csv this is not a few rural areas even for international I’m paying much cheaper and I already spoke to support and sales it’s not a mistake

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US United States 1507347 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507346 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507345 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507344 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507359 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507357 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507356 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507354 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
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US United States 1573468 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573457 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573458 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573459 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573461 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573496 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573497 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573498 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507956 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507967 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573491 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507964 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573492 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507962 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573493 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573494 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573495 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507943 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507938 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573485 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573486 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507937 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704546 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507947 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573477 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507945 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573478 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1507984 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704592 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573522 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573523 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573526 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573565 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573566 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704627 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704624 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573556 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573558 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704628 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573546 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573548 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573549 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573593 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704664 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573594 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1770207 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573598 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704658 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573584 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573588 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704662 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704663 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704660 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704652 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07

#9
US United States 1704696 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573626 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573627 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1770224 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704694 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704695 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573610 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1901294 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573612 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704684 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573656 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1770267 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1770266 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573659 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573663 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573648 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704722 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704723 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704720 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704721 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573655 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573632 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573633 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573634 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573635 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573636 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573637 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573638 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704708 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573689 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573695 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573681 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573685 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573672 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573674 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573676 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573669 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704794 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704795 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704792 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704793 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704799 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704786 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704784 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704785 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1573715 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704788 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1704789 Trunking Outbound Minute - United States - High Cost (Zone

#10
US United States 1847 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1848 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1850 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1854 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1855 Trunking Outbound Minute - United States - Toll Free 60 60 0
US United States 1856 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1857 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1858 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1859 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1860 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1862 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1863 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1864 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1865 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1866 Trunking Outbound Minute - United States - Toll Free 60 60 0
US United States 1870 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1872 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1877 Trunking Outbound Minute - United States - Toll Free 60 60 0
US United States 1878 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1888 Trunking Outbound Minute - United States - Toll Free 60 60 0
US United States 1509239 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1509236 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1509235 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1509234 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1509245 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1574772 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1901 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1574773 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1903 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1904 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1906 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1907 Trunking Outbound Minute - United States - Alaska (Zone 3) 60 60 0.036
US United States 1908 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1909 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1910 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1912 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1913 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1914 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1915 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1916 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1917 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1918 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1919 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1920 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1509269 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1925 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1509266 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1509265 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1928 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1929 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1930 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1931 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1934 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1936 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1937 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1938 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1509253 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1940 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1941 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1574784 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1947 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1949 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1509257 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1951 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1952 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1954 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1956 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1509299 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1509297 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1959 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1574832 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1574834 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1970 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1574826 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1971 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1972 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1509282 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1973 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1574831 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1975 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1978 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1979 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1980 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1984 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1985 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1986 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1989 Trunking Outbound Minute - United States 48 (Zone 1) 60 60 0.005
US United States 1574867 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07
US United States 1574859 Trunking Outbound Minute - United States - High Cost (Zone 4) 60 60 0.07

#11

I only said that a particular entry may be a mistake.

If you have a feed store or are selling farm equipment, Telnyx isn’t for you. For most of us, in cities and calling vendors and customers in cities or on their mobiles, Telnyx is IMO a fine provider with good pricing for what they offer.

What percentage of your calls are hitting the high rate? Can you give a few specific examples of the NPANXX? BTW, do they bill by LRN or by dialed number? If the latter, it would be annoying to be billed the high rate when calling mobiles that were ported from rural landline.


#12

I can’t upload a customer calling record and I’m not living in a rural remote area and I would say its every third call to random local numbers of their customers, I cannot find any sip trunk provider and I’ve looked on every single one of them the pay-as-you-go ones none of them have these high rates in my area, and I can see on the CSV hundreds of area codes with these prices


#13

Please post two or three examples. Mask the last three digits of the number. If ported, tell us who the new carrier is.

There are no area codes at high rate, only NPANXX combinations, 12714 of them on my rate deck.
I don’t know how many NPANXX have been assigned. There are 317 active geographic area codes in the US. A conservative guess is an average of 400 NXX per NPA, so ~10% are high rate. But that is misleading, IMO less than 2% of the traffic is to those prefixes.


#14

sorry for keeping you waiting I had a bunch of support tickets I had to take care of


(Aaron) #15

Wait till you find out they are billing you in 60 second increments too!


#16

Wow, they sure were overly aggressive calling Frontier in Monroe, NY (50 mi. from NYC) a high rate destination (all the 0.07 rated calls in your screenshot were Frontier in Monroe).

Perhaps you should open a ticket (or speak with sales on the phone) and explain your situation. If you have many servers that you would otherwise pull, they may cut you a custom rate deck.

FYI, my rate to 1845781 on AnveoDirect via Bandwidth is $0.0018 (1 sec. billing increments). I’m small potatoes; that’s the rate you’ll see on their website. And both AD and BW are marking it up, so I’m guessing BW’s buy rate is ~0.001. BW is bigger than Telnyx, so maybe Telnyx buy rate is 0.0012. That still leaves them plenty of margin if they sell at 0.0049 with 60 second increments.

One possible glitch: Some of your calls are intra-LATA which in some strange cases cost more. I don’t have a way to simulate that on AD site.


#17

I already tried to speak to sales and their billing Team over the phone and email I’ll have to pay a lot of money a month committed use for anything to change I don’t need any special pricing I wouldn’t complain even if they charge me $0.01 I don’t want to pay ten times more than market price, instead I just sent all outbound traffic with plivo for 0.0065 it’s a big pain in the neck to reconfigure all the servers, download the conversational rates from the online portal they have in every state now a bunch of area codes with these crazy outrageous International pricing of $0.07 no one does that if you are not in the main city just the regular suburbs you get charged international rates, I couldn’t find any pay-as-you-go provider even close to these outrageous prices Telnyx are even cheaper to Alaska and Hawaii and to London then a local New York to New York call, besides the new pricing I love everything about telnyx and I’m not looking forward to change away from them they are like the perfect SIP trunk

I told them I want to continue using telnyx and according to your own article you save 40% over
plivo but now this article is inaccurate 0.07-out 0.0075-in vs 0.0065-out 0.0025-in they told me they were going to contact their marketing team to correct this article instead of fixing their pricing (by the way I don’t recommend plivo for inbound calls a lot of people have reported problems but none of these issues exist outbound so far with freepbx, and you would not want an inbound carrier without good live support)



#18

Many thanks for the update. It does seem like Telnyx is shooting themselves in the foot. Perhaps they are planning to be acquired and needed a quick boost to their bottom line to get a better price. Or, maybe they are in financial trouble and tried a sneaky increase, though I have not heard any such rumors.

Do you know whether they bill based on LRN, or by the number dialed? I’d hate to have to pay $0.07/min. to call a mobile, just because it was ported from one of these suburban landlines.

I’d like to hear from other users about their Telnyx experiences.


#19

looks like they’re billing based on the first 6 numbers dialed, it’s a new thing the 0.07 so most people didn’t notice it yet, the good thing about telnyx you can generate a report select the reports for outbound only and the last 30 days it will take 15 minutes to generate the report on the online console and you will see the price for every call in a csv, what’s more outrageous I had a block how much a call can cost set at 0.05 an all the 0.07 call still went through


#20

teln