Thanks for coming out and saying that. It’s the actual point of flags…
But the issue is (I guess) that a single moderator for a long time was flagging posts and it said the “community” as well. It was deceiving. So we’ve all been tainted and honestly the flag system in this instance of discord has been ruined because you’ll never know if it was a true community member (you) or a moderator because the message is the same.
Also 1 flag hides a post? I thought it’s supposed to algorithmically decide to hide the post.
It’ll take time to build things back up, but as stated by Nenad previously I’m on the list handling things now, and in fact was the one who handled that flag. @billsimon submitted it last night, I saw it when I logged on early this morning, waited to do anything until others had logged on, and suggested the hide with option to edit which is what was ultimately chosen. That is my default perspective on things when any action is warranted on both the Asterisk and FreePBX forums generally unless circumstances are extreme.
An additional note is that flagging for all posts, from staff and non-staff alike, has also been enabled.
Glad to see thats how it’s going now Josh. I think the knee jerk reaction is to assume its just one moderator flagging and then approving the flag which defeats the whole purpose of flagging.
If there’s ever doubt you can PM me. I won’t disclose who flagged things of course, but I can say whether it was Sangoma or not and review what happened, and if something went awry bring it up. Of course I work for Sangoma but I hope I’ve been around long enough to gain some semblance of trust.
I feel it was an honest assessment, everything I said was directed at his behavior, not at him personally. If you found it “mean” ok. Then a flag may have been warranted. At least it was the right kind of flag and truly by the “community”
Also at the time I posted it I wasn’t aware of the changes that have taken place. Had I known I likely wouldn’t have posted at all.
On a positive note, I have noticed sangoma TS being more present on the forum and helping out more lately. @slobera seems particularly active and helpful. FWIW
All that said I’m glad things are moving in the right direction. Hopefully this is the end of it.
It was addressed in this thread a day before you posted by the CTO of Sangoma. It was 12 posts above your reply. People had responded to the comment as well. Did you not read the whole thread before commenting?
You may not understand how flagging works in Discourse. The amount of likes has no bearing on the flagging process. A single user flagging a post informs the moderators in case they want to take action. A post can be auto hidden if
3 x Trust Level 1 users flag a post.
2 x Trust Level 2 users flag a post.
A single Level 3 user flags a post it can be auto hidden based on that users activity and flagging history.
So moderators may not even be involved in the hiding of a post and the amount of likes doesn’t change how flags will be handled.
Ladies and gentlemen, boys and girls, and everyone in between—whatever you identify as, and children of all ages.
Apparently, my ban has been lifted, but I’ll be honest—I’ve been disincentivized enough that you probably won’t see me as interactive here as I once was. I’ll be focusing more on my GitHub and other projects.
As someone who has poured blood, sweat, and tears into FreePBX—someone who has been in this realm longer than some of my kids have been alive—I hold a lot of passion and strong opinions. And, as I often like to remind people, I’m also a Sangoma shareholder and investor.
One thing that hasn’t changed in all my years in this industry is that there’s room for everyone. There’s no need for cutthroat competition in our own garden. Our competition isn’t each other—it’s Oracle, Panasonic, NEC, and the like. I want Sangoma to succeed. I want Clearly IP to succeed. These are not mutually exclusive desires.
That said, I think we’re beating a dead horse and screaming at a brick wall. I have plenty of criticism for Sangoma’s management, but I do have great respect for @jcolp and his history in our universe. I hope his involvement brings some much-needed fixes—at least within the community. Fixing everything is well beyond his pay grade (and his ability to resist punching small furry creatures).
I’d say this thread has probably run its course, and maybe it’s time we vote to close it before more latecomers pile on. That doesn’t mean giving up the bigger battle of making FreePBX and its community shine again—just shifting the focus to something more productive.
From a logistics perspective it may just be easier to put a time on closing this thread, instead of some kind of vote. If it’s okay I’ll leave it open until 24 hours from now, unless someone posts wanting to continue it. That also gives people the opportunity to respond to you @jfinstrom here in case they have any questions on any of your potential other projects. Once closed it can also be flagged to be reopened with a reason given.
It was addressed in this thread a day before you posted by the CTO of Sangoma. It was 12 posts above your reply. People had responded to the comment as well. Did you not read the whole thread before commenting?
TLDR…
You may not understand how flagging works in Discourse. The amount of likes has no bearing on the flagging process. A single user flagging a post informs the moderators in case they want to take action. A post can be auto hidden if
3 x Trust Level 1 users flag a post.
2 x Trust Level 2 users flag a post.
A single Level 3 user flags a post it can be auto hidden based on that users activity and flagging history.
So moderators may not even be involved in the hiding of a post and the amount of likes doesn’t change how flags will be handled.
You missed my point entirely… I know likes has nothing to do with the functionality of flags… It was a comment on the “Community” issue…
One way, in which you could build things up is to be transparent. If you take an action, such as hiding a post, it takes just a moment to post “A user post was flagged for xyz and I have hidden it. Please remember to avoid (whatever they did).”
After trust is rebuilt, I’m sure that won’t be necessary (but would also be a good idea to continue).
I would imagine if it can be auto hidden, then an auto post could be generated saying that “the post has been temporarily hidden by auto algorithm pending review.”
If we end up taking action then we can certainly post a comment about it. As for if it is automatically hidden as a result of flags and trust level, I have not come across such an option in Discourse to have it post.
I remember @penguinpbx mentioned in a previous thread that in order to be TL3 you have to have not been silenced or banned in the last 6 months. I was silenced for my previous comment on this thread, and I got a notification of my trust level “promotion” to TL2.
Yeah, trust level 3 has other things as I’ve discovered. I’ll dig more and if anyone else thinks theirs is wrong I’m happy to look.
@adell4444 I have a theory based on the action log of what happened on your account though. Your account previously bounced between a few trust levels artificially due to a past employee overriding your trust level and locking it. The lock was recently taken off and I think Discourse re-evaluated your trust level. You actually meet most of the criteria except 1 which is unrelated to any flagging, silencing, suspension. You’ve given 28 likes, but Discourse wants 30. I’ve just gone ahead and locked it back to 3.