Trust level 4 is a special trust level which is manually set. It’s not one that can be earned:
Presently this is only given as a result of being in the Sangoma group as a result of being an employee. I don’t see why this has to be the case and don’t think it is fair, so once discussion in this thread concludes and any changes have to be made I’ll be lowering that to 1 (my thinking being if they have a Sangoma email address and are at the company they don’t need to get past new user, and I have some indirect ability to sort out any issues). Anyone administering the forum in some capacity will have privileges granted separate from trust level. I’ll be doing this on both the Asterisk and FreePBX forums, as they generally share the same configuration.
In the past when the forum was created from what I can tell some FreePBX team member user accounts were set and locked to 4 on an individual basis, and subsequently kept there. This was discovered over time and the trust level unlocked and set back to levels that automatically adjust or locked to specific ones.
From a community perspective, how do people feel trust level 4 should be handled? Should the trust level be granted at all? If so, what should the criteria be for being in trust level 4? Are there individuals (such as Tony) that should have it now?
From an Asterisk perspective we don’t hand out trust level 4 individually, it’s just never really come up. The automatic trust levels work fine for us. Just like FreePBX it will get granted automatically (for the moment) for Sangoma employees but once an individual leaves their account reverts back to a normal one and they are promoted/demoted like everyone else automatically.
Description of level 4 reads like a community moderator. I’d say it’s up to you. Do you need community to help moderate by editing posts, closing topics, etc? If not, I would say no, the trust level should not be used. If you choose to grant it, I would recommend, given recent spats, wait a while before doing so.
I was not actually stating I should have T4. I was more pointing out I had it forever and it was recently removed without any notice given to me on why it just silently happened like so many other changes had happened like Slow Mode or not being able to flag a moderator post that should of been flagged for violations. It seems you have corrected the other 2 ill advised changes already so that is good to see. I am happy with whatever you decide Josh as you use sound reasoning and communicate well why things are done which is all we expect from a leader.
@tonyclewis Once sufficient time has passed that past events no longer influence the automatic logic I plan on unlocking and letting trust levels manage themselves according to standard Discourse rules and hopefully never touch things again.
@shahin I’m not sure what you mean exactly. I haven’t touched how trust levels for everyone, just the people who reached out that had it lowered as a result of recent events. Trust levels otherwise work the same as they always did in Discourse. If a new user registers they start out at trust level 1, and then move up like they normally would. Your trust level has been completely automatically managed and has had no changes as a result of anything recently.
I don’t think that any user should have TL4, with one exception. I think it would be a meaningful gesture to make @cynjut 's profile TL4. @Pitzkey said it eloquently shortly after we all learned of his passing:
At some point it was removed, though I doubt anyone who truly knew him would have done so intentionally. @cynjut was a leader and a pillar of this community, and it would be fitting for his profile to reflect the deep respect we all had for him. Seeing his posts marked with “Leader” would serve as a lasting tribute to his contributions here and the impact he had on all of us.
It was 3 years ago, so my memory is hazy. I vaguely recall adjusting permissions with the thinking that if his login password were recovered somehow by a malicious user, that the damage might be minimal.
@lgaetz That was my concern with elevating the trust level as well. I have limited options in preventing that. One option is to suspend the account indefinitely with a memorial and then set to trust level 4.
@jcolp I’ve been thinking about this for the last few days and my opinion has actually changed. I think that there should be a level of community moderation, however I also think that there certainly needs to be a period of cooling-off prior to that being fully considered.
There are users here (I’m not one of them) that I think could excel in that TL4 role and adding even more value than they already do to the community.
This is likely going to be a stupid question that I’m going to after hearing where it’s located. I’ve been one of I’m sure many people who have been silently following recent events here. Somewhere around post 70 or 80, I got curious, but cannot find it so am just going to look stupid and ask. (Even though it’s technically off-topic in this thread, I don’t feel something this silly justifies opening it’s own topic.)
after hearing where it’s located. I’ve been one of I’m sure many people who have been silently following recent events here. Somewhere around post 70 or 80, I got curious, but cannot find it so am just going to look stupid and ask. (Even though it’s technically off-topic in this thread, I don’t feel something this silly justifies opening it’s own topic.)