I am very confused at this point, but this really seems like a bug of some kind with FPBX 17, so I wanted to also write it up here as well as reach out to support.
I started updating as well as loading up some new systems with FPBX 17, most to become PBXact, but not all. At this time I have the following running:
1x PBX 17 Server
3x PBXact 17 Servers
1x PBXact 15 server
Some have only a few extensions, some have hundreds of extensions in use.
A couple months back, I had loaded OS updates, as well as module updates and after any extension called would drop to voicemail if it was enabled, but if not would just drop the call. The systems were fine before the updates were done. We talked with Sangoma support, and through various tests we found out if we enabled find-me/follow-me and then disabled it and saved the config on the extension everything went back to normal operation.
I kind of assumed this was a weird ass occurrence and we simply put in the time to resave each extensions config and everything went on as normal.
Now enter yesterday, assuming all was well, I loaded the latest updates across the servers and the exact same problem came back on every v17 server, didn’t matter if it was only FPBX, or if it was PBXact, any extension drops to voicemail, on every server that was updated. The v15 server updated and kept working fine.
Another issue, was that it decided some of the signatures were invalid, granted doing a refreshsignatures straightened it out. Again, this list of errors was the same on every v17 server, so I needed to do the refresh, but even that didn’t stop the extensions from having issues receiving calls.
Here are the errors from the server about the signatures:
You have 27 tampered files:
Module: "Asterisk SIP Settings", File:
"/var/www/html/admin/modules/sipsettings/assets/images/arrow_up_down.png
altered"
Module: "Voicemail", File:
"/var/www/html/admin/modules/voicemail/ucp/assets/images/mail.png altered"
Module: "Voicemail", File:
"/var/www/html/admin/modules/voicemail/ucp/assets/images/settings.png
altered"
Module: "Recordings", File:
"/var/www/html/admin/modules/recordings/assets/images/play.png altered"
Module: "Asterisk IAX Settings", File:
"/var/www/html/admin/modules/iaxsettings/assets/images/arrow_up_down.png
altered"
Module: "User Control Panel", File:
"/var/www/html/admin/modules/ucp/htdocs/assets/images/settings.png altered"
Module: "User Control Panel", File:
"/var/www/html/admin/modules/ucp/htdocs/images/freepbx_small.png altered"
Module: "Customer Relationship Management Link", File:
"/var/www/html/admin/modules/sangomacrm/packages/sugarcrm/sugarcrm.zip
altered"
Module: "Customer Relationship Management Link", File:
"/var/www/html/admin/modules/sangomacrm/packages/sugarcrm/sugarcrm_v8.zip
altered"
Module: "Customer Relationship Management Link", File:
"/var/www/html/admin/modules/sangomacrm/packages/suitecrm/suitecrm.zip
altered"
Module: "WebRTC Phone", File:
"/var/www/html/admin/modules/webrtc/ucp/assets/images/no_user_logo.png
altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX301.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX311.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX350.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX401.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX411.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX450.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX501.png altered"
Module: "EndPoint Manager", File:
"/var/www/html/admin/modules/endpoint/assets/img/VVX601.png altered"
Module: "Fax Configuration Professional", File:
"/var/www/html/admin/modules/faxpro/ucp/assets/images/fax.png altered"
Module: "Fax Configuration Professional", File:
"/var/www/html/admin/modules/faxpro/ucp/assets/images/new.png altered"
Module: "Fax Configuration Professional", File:
"/var/www/html/admin/modules/faxpro/ucp/assets/images/settings.png altered"
Module: "Fax Configuration Professional", File:
"/var/www/html/admin/modules/faxpro/vendor/tecnickcom/tcpdf/examples/images
/alpha.png
altered"
Module: "Fax Configuration Professional", File:
"/var/www/html/admin/modules/faxpro/vendor/tecnickcom/tcpdf/examples/images
/image_with_alpha.png
altered"
Module: "Fax Configuration Professional", File:
"/var/www/html/admin/modules/faxpro/vendor/tecnickcom/tcpdf/examples/images
/img.png
altered"
Module: "Call Recording Report", File:
"/var/www/html/admin/modules/recording_report/assets/images/play.png
altered"
Module: "Voicemail Reports", File:
"/var/www/html/admin/modules/voicemail_report/assets/images/play.png
altered"As this happens across any server we hace that is v17, I am trying to figure out what could cause this issue, and what a pain to have to modify hundreds of extensions in the GUI to correct the issue.
Has anyone at all run into this issue? I thought the jump to Debian would be nice, but wow this is really becoming a problem fast. Any help or ideas on how to resolve this would really be appreciated..
-Howard