I recently restored from FreePBX 15 to new hardware on FreePBX 17 using the Beta ISO posted by Sangoma. I’m able to view old CDR reports from before the restore, but I’m not seeing any new calls in the CDR Reports. This also is affecting the call history on phones as well. Does anyone have any ideas…

Sorry for the lack of updates. I ended up submitting a ticket with Sangoma Support. They told me there was an issue with the CDR Reports config file. Unfortunately they wouldn’t give me much more than that.

I am not sure how local phone call history is impacted by the CDRs not having records

I figured I would mention this as it seems coincidental that both are seeing that issue.

[image] BlazeStudios: local phone call history is impacted by the CDRs Sangoma P-series phones don’t keep call history locally, they use API calls to fetch from the server.

They left out that part. I guess details like that matter.

FYI, I had the same issue when we migrated from PBXAct16 → 17. I opened a ticket with Sangoma report, and the answer was to upgrade to the latest edge modules: fwconsole ma upgradeall –edge After that, doing an fwconsole reload and we eventually restarted and it started working. This was also ef…

FreePBX Community Forums

FreePBX 17 - CDR Reports and Call History Not Showing New Calls

FreePBX Applications / Modules