Call Recording Report (Commercial) Not Showing Results

[steve_pbuk (Steve Allen)]

When I click on “Latest Records” or filter via the months/days the results no longer appear. It just states “Loading, please wait…”

The only thing I have done recently that may have affect this are:

1. I manually delete the recording archives via command line using the “rm” command.
2. I performed system/module updates the other day.

If I SSH to the server I can see the recording files in the monitor folder.

I’m on version: Call Recording Report 14.0.1.6

PBX Firmware:12.7.4-1804-1.sng7
PBX Service Pack:1.0.0.0
Current Asterisk Version: 13.19.1

Possible bug?

[lgaetz (Lorne Gaetz)]

You need to roll back a version:

fwconsole ma downloadinstall recording_report --tag 14.0.1.3

[steve_pbuk (Steve Allen)]

I have rolled back using the above command and I can confirm the report is now working.

Kind regards,

[lgaetz (Lorne Gaetz)]

This is a work around until Framework is published with this fix:
https://issues.freepbx.org/browse/FREEPBX-17228