Call Recording Location


(Michael Coulton) #1

Hello

How can I have a call recording from any extension go into mailbox 700? Right now the recordings can be accessed via the CDR report. None of my extensions have there own mailbox’s; we all pickup from mailbox 700. I saw a picture of where the "override call recording location " is, however I can’t find this on my system.

Thanking you in advance for any information that can be provided.


(Communication Technologies) #2

What version of FreePBX?
https://wiki.freepbx.org/display/FPG/Change+Call+Recording+Location

Alternatively, you could make a script:

Call recording location:
/var/spool/asterisk/monitor

VM location:
/var/spool/asterisk/voicemail/default


(Dave Burgess) #3

If you want to be able to pick up the message as a voicemail, I’m pretty sure you’re going to have to do something a little more involved than just moving the file into the VM directory.

Depending on how you want to initiate the process, I think you’re going to have to do something like ‘forward’ the message to VM using (perhaps) a Call File to “play” the file to the VM extension. Comedian Mail (which is the VM app on the server) is kind of a PITB about this stuff, so I don’t expect there to be an easy way to do this that works reliably.


#4

advanced settings enable/display readonly settings, override call recording location


(Michael Coulton) #5

Hello
Sorry for the delayed response. I’m using FreePBX version 15.0.16.64. Has the “Call Recording Location” changed?


(Communication Technologies) #6

What @dicko outlined will tell you where the recordings are on your specific box.


(Michael Coulton) #7

Hello
Sorry, but I don’t see this under settings / advance settings / ?

Can you please take a quick screen shot for me? I must be looking in the wrong place.


(Communication Technologies) #8

As @dicko indicated, you first need to update enable/display readonly settings, which is towards the top of the Advanced Settings menu.


(Michael Coulton) #9

Okay. Thanks. I’ve changed the “Override Read only settings” to yes. So where do I instruct the system to dump all call recordings into mailbox 700?


#10

You cant do that directly, you will have to name the recording one number higher than the current highest msgnnn.wav and create a matching msgnnn+1.txt file with appropriate but synthetic content.

All this in /var/spool/asterisk/voicemail/default/700/INBOX/

you need to do this because recordings and voicemails are very different beings.


(Michael Coulton) #11

Thanks for the feed back. It sounds a little bit more complicated than I thought. I was hoping for a setting in the extension that would allow to change the default location setting of a recorded call and directed a mailbox.

Thanks again for the feed back.

Michael


#12

as you see, thats not going to happen, exposing your /var/spool/asterisk/monitor/ directory to a ‘web page’ of your choice would


(Dave Burgess) #13

… or you can go back to the suggestion I made back in message 2 of this thread and “forward” the recording through a Call File to the Voicemail box of your desires.

You can also listen to recordings from the Call Data Record (CDR) report and click on the files there.


(system) closed #14

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