Zulu free license not working

(Bob Reiber) #1

Similar to this Test Zulu System where I’ve "purchased the free license but it wont let me use the module. I dont know if it has to do with the fact that someone purchased the full license years ago and never renewed or if there’s some other reason that the one I just purchased today expired a year and a half ago.

Do I need to have someone at support remove this license? Or is the free version no longer working?

(Lorne Gaetz) #2

I suspect that you got the free trial license in 2018 which expired in 2019; you can only get it once. If you think that’s not correct, please open a support ticket of type ‘customer service and billing’ and provide the deployment ID.

(Bob Reiber) #3

Could be that someone here played with it before. I didn’t realize that it was a one time thing. Thanks.

(system) closed #4

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