i am using voipo.com
so what do i change ?
i am lost.
1 Like
Hi!
I got to work so I wonât able to reply much nowâŚ
You need to track down what causes this:
[2017-02-03 00:15:23] WARNING[2013] chan_sip.c: Section ââ lacks type
[2017-02-03 00:15:23] WARNING[2013] chan_sip.c: Section ââ lacks type
This suggests there is something wrong with your trunk outbound settings, more specifically the line that begins with âtype=ââŚ
They should look a little like this (I copied this off something the setup someone mentioned using with voipoâŚ):
username=10_Digit_number
type=peer
secret=password
qualify=2000
nat=no
insecure=port,invite
host=sip.voipwelcome.com
dtmfmode=auto
context=from-trunk
canreinvite=no
You need to ask your provider to provide you with this infoâŚ
By the way, there are providers which seem a looooot more open to provide this info that voipo seems to⌠Some things I read suggests that, at least in the past, they did not allow you to BYOD (Bring Your Own Device)âŚ
Good luck and have a nice day!
Nick
my provider wont help me they said there service is BYOD.
âis BYODâ or âis not BYODââŚ
So what did you put in your trunk outbound settings if they did not provide you with that info?
Good luck and have a nice day!
Nick
Outbound:
username=goeshere
type=peer
secret=pass
qualify=2000
nat=no
insecure=port,invite
host=sip.voipwelcome.com
dtmfmode=auto
context=from-trunk
canreinvite=no
If youâre over your head dealing with a provider that wonât provide support then you need to choose a different provider that will hold your hand through the configuration.
What company do you recommend voipo is crap.
Look for companies that publish clear support articles for FreePBX. Flowroute is a good example. https://support.flowroute.com/customer/portal/articles/search?page=1&q=FreePBX
Sangoma, the owner of FreePBX, has SIPStation but I have no experience with themâŚ
I am pretty happy with VoIP.ms, Flowroute and I am now testing Localphone (which people seem to be pretty happy withâŚ).
I would easily recomment the first twoâŚ
I also use one or two other providers for a few special situations, BulkVS and DidlogicâŚ
You are more on your own with the last two, if you switch providers I donât suggest you go with themâŚ
Good luck and have a nice day!
Nick
Thanks for your reply did any use callcentric before if so what do you think of them ?
Come on man, you are becoming a pest. The âRATESâ link is right at the top of their main page!
Letâs try this: Start Over.
Delete all of your inbound routes.
Delete all of your outbound routes.
Delete all of your trunks.
After that, start with fresh trunks. The thing thatâs a little hard to understand is that the trunk is there to send calls out. The setup of the trunk identifies what calls are going to be sent out on that trunk.
So, letâs identify the calls that are going out on this trunk. In your Dial Number Manipulation Rules - add the following:
âPrependâ,âPrefixâ,âNumberâ
"","",â1NXXNXXXXXXâ
â1â,"",âNXXNXXXXXXâ
â1517â,"",âNXXXXXXâ
You should now have 3 lines. For purposes of this tutorial, prefix should always be blank.
Since we are going to be doing the actual manipulation for the numbers in the outbound route, we just want to identify the stuff that can go out. We have identified the following formats for number that can use this trunk âNXXXXXXâ, âNXXNXXXXXXâ, and â1NXXNXXXXXXâ. The number will always go out on the trunk as â1NXXNXXXXXXâ
The numbers that will be processed by this trunk must match the patterns. The model is âIf the Prefix + the pattern in the Number match, this trunk is chosen. Once chosen, the Prefix is removed and the Prepend is added to the front of the actual number.â If the Prefix is blank, the number is used.
If you want to add â911â (and any other number that matches some special codes), you can add those. in the Number Field. They donât need any other modification. The will be transmitted out on the trunk as â911â (or whatever).
The point is that the trunk Dial Manipulation Rules shouldnât really do a lot of manipulation - the numbers that show up at the trunk will be âmostlyâ fully formed numbers that are ready to dial.
Next, you need to set up your outbound routes. This is where you do the bulk of the actual manipulation of the numbers that will use this route go.
Once again, the âPrefixâ and the âNumberâ decide which Outbound Route you will choose. If this route is chosen, you use the Prefix, Prepend, and Number in the Dialed Manipulation Rules as filters to select this route and to modify the outbound number.
At this point, you probably want to know why we have two different ways to do this - so an example might help. I have two different outbound trunks. One is a âUS Onlyâ trunk that only accepts US 10-digit numbers. I canât even call places that are in the â011â Country code - I call anywhere else, including Puerto Rico, This trunk, however, is super cheap and lets me use Foreign Caller IDs (so itâs super convenient and cheap to forward calls to my cell). My other trunk will accept international calls and I have to format everything in Country Code and Number format.
So, for me, I only have two outbound routes. One is âspecialâ for my cell phone and the other formats everything without a country code.
If the âUS Onlyâ trunk matches the number Iâm dialing, the cheap trunk gets used. If it doesnât (Iâm calling Puerto Rico, for example) or if that trunk isnât available, I use the other trunk. The number will have a â1â added if one isnât provided, or will dial the â1â that is included - the trunk is configured to accept number that do or donât have the â1â on the front.
I know itâs a long post, but I hope it helps explain how trunks and routes work.
Hi Dave,
1516âŚ
His provider (voipo) is weird though, if he uses a phone and call NXXXXXX they assume the 516, I never heard of that (but then I guess they set this up so that it behaves more like POTSâŚ
I believe he wants to handle the case that someone might think (s)he has to dial â9â to get an outside line so he wants to accept those as wellâŚ
Personally I would add a separate route to handle emergency calls but the first thing to do is to get things workingâŚ
If I were him I would not do it with voipo though, they donât want his business if they donât support using it with PBXes and the likeâŚ
I think most of mine have nothing thereâŚ
Letâs get things working before going in those kind of setupâŚ
According to the log he posted earlier there doesnât mean to be any attempt at dial so something is most likely wrong in his trunk configuration (or possibly his phones) and this
[2017-02-03 00:15:23] WARNING[2013] chan_sip.c: Section ââ lacks type
[2017-02-03 00:15:23] WARNING[2013] chan_sip.c: Section ââ lacks type
suggests something wrong in his outbound settings or his phones⌠I guess it could be his phones since he seems to have two extensions and there are two errors in a row⌠Could a problem with his phone cause the problem he is seeing? I am not quite sureâŚ
Have a nice day,
Nick
Totally - a separate Outbound Route for the Emergency calls is a really good idea. This can also be marked as an emergency route in the system, which makes it even clearer.
Yeah - Iâm using several other providers and ALL of them are there when I have a question. My most expensive domestic ITSP is a fraction of a cent per minute, so whatever heâs paying is probably too much.
Yeah - I know. Hopefully heâll go slow and set everything up stepwise this time.
One thing I noticed was that the trunk configuration he posted didnât have a name. Iâm pretty sure thatâs wrong.
Thanks I will try it and post an update !!
