- Google Voice integration
- An easier, yet dependable, way to take a Sangoma phone out of the box and use it. I have yet to have it work the way it’s supposed to work. Even support has struggled to get them to work on my system and I have a pretty basic out-of-the-box system purchased from Sangoma.
- The option to have an email sent to a user when their phone extension isn’t available. Again on the Sangoma phones we have users who’s phones vanish from Endpoint Manager/Extension Mapping, and the end user isn’t aware they have no phone. We’ve had people go all day and not know they aren’t getting phone calls.
- User Management versus extension management still confuses me. On a phone system it seems like those should be one in the same. I don’t do phones for a living so maybe it’s me, but I don’t understand why they aren’t the same thing.
- Some sort of robo call filter or spoofed call filter. I know, may not be possible but I thought I"d throw it out there and let smarter people decide if it’s possible.
- A better UCP. Something more similar to the FOP2 panel.
- A simpler way to determine what calls are being recorded, and which ones aren’t. Having confidential calls discovered on someone else’s call reports can be devastating. I think the current system allows for control but it’s sometimes hard to tell what’s ultimately happening.
I’d like to stress that these are just wish list items. I really appreciate all the hard work that is done on this project by people way smarter than I am. I don’t want to seem ungrateful because I’m not.