We need any sulotion messed calls or abonded calss

[fleex2017 (Ali Mansour)]

we need any solution missed calls or abandoned class

send email or callback automatic

???

[comtech]

You could do both with Asterisk. Can you explain your scenario and what you want to accomplish in it?

[fleex2017 (Ali Mansour)]

I have Freepbx and work well

If I do not answer the call, send me an email with the number and time

[comtech]

Use the extension coverpath to trigger a custom dialplan that can send the call to voicemail, but also email you.

Here is a thread about how to send an email from dialplan.

Sending an email after sending calls

Thanks a ton, this really helped and it’s working well. What if I want email to be sent after call hangup, not pre-dialling the call. If I try to send email when pre-calling, then I have two issues: I am using sendEmail with an external SMTP relay, this causes dial plan to stop for few moments while trying to contact the relay server before call starts, so users are experiencing delay in calls now. I would send emails based on call status. i.e.: send only if called party has missed the call.