VoIP.ms & Twilio incoming calls work, but outgoing I get "all circuits are busy"

Fuquar7 · February 3, 2026, 4:57pm

VoIP.ms & Twilio incoming calls work great. However I have outbound routes set to VoIP.ms ip then Twilio.No matter what I try I can’t seem to get an outgoing call to go through. The dump below is only for the Voip trunks I had disabled the Twilio

root@RasPBX:~# asterisk -rvvv

Asterisk 22.7.0, Copyright (C) 1999 - 2025, Sangoma Technologies Corporation and others.
Created by Mark Spencer [email protected]
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 22.7.0 currently running on RasPBX (pid = 1092)
– Remote UNIX connection
== Using SIP RTP Audio TOS bits 184
== Using SIP RTP Audio TOS bits 184 in TCLASS field.
== Using SIP RTP Audio CoS mark 5
– Executing [260747XXXX@from-internal:1] Gosub(“PJSIP/201-00000038”, “macro-user-callerid,s,1(LIMIT,EXTERNAL)”) in new stack
– Executing [s@macro-user-callerid:1] Set(“PJSIP/201-00000038”, “TOUCH_MONITOR=1770134424.56”) in new stack
– Executing [s@macro-user-callerid:2] Set(“PJSIP/201-00000038”, “CHANCONTEXT=”) in new stack
– Executing [s@macro-user-callerid:3] Set(“PJSIP/201-00000038”, “CHANCONTEXT=”) in new stack
– Executing [s@macro-user-callerid:4] Set(“PJSIP/201-00000038”, “CHANEXTENCONTEXT=201-00000038”) in new stack
– Executing [s@macro-user-callerid:5] Set(“PJSIP/201-00000038”, “CHANEXTEN=201-00000038”) in new stack
– Executing [s@macro-user-callerid:6] Set(“PJSIP/201-00000038”, “CALLERID(number)=201”) in new stack
– Executing [s@macro-user-callerid:7] Set(“PJSIP/201-00000038”, “AMPUSER=201”) in new stack
– Executing [s@macro-user-callerid:8] Set(“PJSIP/201-00000038”, “HOTDESCKCHAN=201-00000038”) in new stack
– Executing [s@macro-user-callerid:9] Set(“PJSIP/201-00000038”, “HOTDESKEXTEN=201”) in new stack
– Executing [s@macro-user-callerid:10] Set(“PJSIP/201-00000038”, “HOTDESKCALL=0”) in new stack
– Executing [s@macro-user-callerid:11] ExecIf(“PJSIP/201-00000038”, “0?Set(HOTDESKCALL=1)”) in new stack
– Executing [s@macro-user-callerid:12] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(name)=)”) in new stack
– Executing [s@macro-user-callerid:13] GotoIf(“PJSIP/201-00000038”, “0?report”) in new stack
– Executing [s@macro-user-callerid:14] ExecIf(“PJSIP/201-00000038”, “1?Set(REALCALLERIDNUM=201)”) in new stack
– Executing [s@macro-user-callerid:15] Set(“PJSIP/201-00000038”, “AMPUSER=201”) in new stack
– Executing [s@macro-user-callerid:16] GotoIf(“PJSIP/201-00000038”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:17] Set(“PJSIP/201-00000038”, “AMPUSERCIDNAME=FXO1”) in new stack
– Executing [s@macro-user-callerid:18] ExecIf(“PJSIP/201-00000038”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
– Executing [s@macro-user-callerid:19] GotoIf(“PJSIP/201-00000038”, “0?report”) in new stack
– Executing [s@macro-user-callerid:20] Set(“PJSIP/201-00000038”, “AMPUSERCID=201”) in new stack
– Executing [s@macro-user-callerid:21] Set(“PJSIP/201-00000038”, “__DIAL_OPTIONS=”) in new stack
– Executing [s@macro-user-callerid:22] Set(“PJSIP/201-00000038”, “CALLERID(all)=“FXO1” <201>”) in new stack
– Executing [s@macro-user-callerid:23] ExecIf(“PJSIP/201-00000038”, “0?Set(CUSDIAL=)”) in new stack
– Executing [s@macro-user-callerid:24] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(all)=“FXO1” <201>)”) in new stack
– Executing [s@macro-user-callerid:25] GotoIf(“PJSIP/201-00000038”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:26] ExecIf(“PJSIP/201-00000038”, “1?Set(GROUP(concurrency_limit)=201)”) in new stack
– Executing [s@macro-user-callerid:27] NoOp(“PJSIP/201-00000038”, “Macro depricated!! To keep the same line numbers”) in new stack
– Executing [s@macro-user-callerid:28] NoOp(“PJSIP/201-00000038”, “Macro depricated !! To keep the same line numbers”) in new stack
– Executing [s@macro-user-callerid:29] GotoIf(“PJSIP/201-00000038”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,47)
– Executing [s@macro-user-callerid:47] Set(“PJSIP/201-00000038”, “CALLERID(number)=201”) in new stack
– Executing [s@macro-user-callerid:48] Set(“PJSIP/201-00000038”, “CALLERID(name)=FXO1”) in new stack
– Executing [s@macro-user-callerid:49] GotoIf(“PJSIP/201-00000038”, “0?cnum”) in new stack
– Executing [s@macro-user-callerid:50] Set(“PJSIP/201-00000038”, “CDR(cnam)=FXO1”) in new stack
– Executing [s@macro-user-callerid:51] Set(“PJSIP/201-00000038”, “CDR(cnum)=201”) in new stack
– Executing [s@macro-user-callerid:52] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [260747XXXX@from-internal:2] Gosub(“PJSIP/201-00000038”, “sub-record-check,s,1(out,260747XXXX,dontcare)”) in new stack
– Executing [s@sub-record-check:1] GotoIf(“PJSIP/201-00000038”, “0?initialized”) in new stack
– Executing [s@sub-record-check:2] Set(“PJSIP/201-00000038”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:3] Set(“PJSIP/201-00000038”, “NOW=1770134424”) in new stack
– Executing [s@sub-record-check:4] Set(“PJSIP/201-00000038”, “__DAY=03”) in new stack
– Executing [s@sub-record-check:5] Set(“PJSIP/201-00000038”, “__MONTH=02”) in new stack
– Executing [s@sub-record-check:6] Set(“PJSIP/201-00000038”, “__YEAR=2026”) in new stack
– Executing [s@sub-record-check:7] Set(“PJSIP/201-00000038”, “__TIMESTR=20260203-110024”) in new stack
– Executing [s@sub-record-check:8] Set(“PJSIP/201-00000038”, “__FROMEXTEN=201”) in new stack
– Executing [s@sub-record-check:9] Set(“PJSIP/201-00000038”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:10] NoOp(“PJSIP/201-00000038”, “Recordings initialized”) in new stack
– Executing [s@sub-record-check:11] ExecIf(“PJSIP/201-00000038”, “0?Set(ARG3=dontcare)”) in new stack
– Executing [s@sub-record-check:12] Set(“PJSIP/201-00000038”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:13] ExecIf(“PJSIP/201-00000038”, “0?Set(REC_STATUS=NO)”) in new stack
– Executing [s@sub-record-check:14] GotoIf(“PJSIP/201-00000038”, “3?checkaction”) in new stack
– Goto (sub-record-check,s,17)
– Executing [s@sub-record-check:17] GotoIf(“PJSIP/201-00000038”, “1?sub-record-check,out,1”) in new stack
– Goto (sub-record-check,out,1)
– Executing [out@sub-record-check:1] NoOp(“PJSIP/201-00000038”, “Outbound Recording Check from 201 to 260747XXXX”) in new stack
– Executing [out@sub-record-check:2] Set(“PJSIP/201-00000038”, “RECMODE=dontcare”) in new stack
– Executing [out@sub-record-check:3] ExecIf(“PJSIP/201-00000038”, “1?Goto(routewins)”) in new stack
– Goto (sub-record-check,out,7)
– Executing [out@sub-record-check:7] Gosub(“PJSIP/201-00000038”, “recordcheck,1(dontcare,out,260747XXXX)”) in new stack
– Executing [recordcheck@sub-record-check:1] NoOp(“PJSIP/201-00000038”, “Starting recording check against dontcare”) in new stack
– Executing [recordcheck@sub-record-check:2] Goto(“PJSIP/201-00000038”, “dontcare”) in new stack
– Goto (sub-record-check,recordcheck,3)
– Executing [recordcheck@sub-record-check:3] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [out@sub-record-check:8] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [260747XXXX@from-internal:3] Set(“PJSIP/201-00000038”, “_ROUTEID=4”) in new stack
– Executing [260747XXXX@from-internal:4] Set(“PJSIP/201-00000038”, “_ROUTENAME=VOoIP.ms_Outbound”) in new stack
– Executing [260747XXXX@from-internal:5] Set(“PJSIP/201-00000038”, “MOHCLASS=default”) in new stack
– Executing [260747XXXX@from-internal:6] ExecIf(“PJSIP/201-00000038”, “0?Set(TRUNKCIDOVERRIDE=“MY NAME”<260387XXXX>)”) in new stack
– Executing [260747XXXX@from-internal:7] Set(“PJSIP/201-00000038”, “_CALLERIDNAMEINTERNAL=FXO1”) in new stack
– Executing [260747XXXX@from-internal:8] Set(“PJSIP/201-00000038”, “_CALLERIDNUMINTERNAL=201”) in new stack
– Executing [260747XXXX@from-internal:9] Set(“PJSIP/201-00000038”, “_EMAILNOTIFICATION=FALSE”) in new stack
– Executing [260747XXXX@from-internal:10] Set(“PJSIP/201-00000038”, “_NODEST=”) in new stack
– Executing [260747XXXX@from-internal:11] Gosub(“PJSIP/201-00000038”, “macro-dialout-trunk,s,1(2,260747XXXX,off)”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“PJSIP/201-00000038”, “DIAL_TRUNK=2”) in new stack
– Executing [s@macro-dialout-trunk:2] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_OPTIONS=)”) in new stack
– Executing [s@macro-dialout-trunk:3] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_OPTIONS=)”) in new stack
– Executing [s@macro-dialout-trunk:4] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_OPTIONS=)”) in new stack
– Executing [s@macro-dialout-trunk:5] GosubIf(“PJSIP/201-00000038”, “0?sub-pincheck,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:6] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(num)=201)”) in new stack
– Executing [s@macro-dialout-trunk:7] GotoIf(“PJSIP/201-00000038”, “0?disabletrunk,1”) in new stack
– Executing [s@macro-dialout-trunk:8] Set(“PJSIP/201-00000038”, “DIAL_NUMBER=260747XXXX”) in new stack
– Executing [s@macro-dialout-trunk:9] Set(“PJSIP/201-00000038”, “DIAL_TRUNK_OPTIONS=”) in new stack
– Executing [s@macro-dialout-trunk:10] Set(“PJSIP/201-00000038”, “OUTBOUND_GROUP=OUT_2”) in new stack
– Executing [s@macro-dialout-trunk:11] Set(“PJSIP/201-00000038”, “DIAL_TRUNK_OPTIONS=R”) in new stack
– Executing [s@macro-dialout-trunk:12] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_TRUNK_OPTIONS=R)”) in new stack
– Executing [s@macro-dialout-trunk:13] GotoIf(“PJSIP/201-00000038”, “0?nomax”) in new stack
– Executing [s@macro-dialout-trunk:14] GotoIf(“PJSIP/201-00000038”, “0?chanfull”) in new stack
– Executing [s@macro-dialout-trunk:15] GotoIf(“PJSIP/201-00000038”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:16] Gosub(“PJSIP/201-00000038”, “macro-outbound-callerid,s,1(2)”) in new stack
– Executing [s@macro-outbound-callerid:1] NoOp(“PJSIP/201-00000038”, “201”) in new stack
– Executing [s@macro-outbound-callerid:2] NoOp(“PJSIP/201-00000038”, “”) in new stack
– Executing [s@macro-outbound-callerid:3] NoOp(“PJSIP/201-00000038”, “off”) in new stack
– Executing [s@macro-outbound-callerid:4] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(name-pres)=)”) in new stack
– Executing [s@macro-outbound-callerid:5] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(num-pres)=)”) in new stack
– Executing [s@macro-outbound-callerid:6] Set(“PJSIP/201-00000038”, “HOTDESCKCHAN=201-00000038”) in new stack
– Executing [s@macro-outbound-callerid:7] Set(“PJSIP/201-00000038”, “HOTDESKEXTEN=201”) in new stack
– Executing [s@macro-outbound-callerid:8] Set(“PJSIP/201-00000038”, “HOTDESKCALL=0”) in new stack
– Executing [s@macro-outbound-callerid:9] ExecIf(“PJSIP/201-00000038”, “0?Set(HOTDESKCALL=1)”) in new stack
– Executing [s@macro-outbound-callerid:10] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(name)=)”) in new stack
– Executing [s@macro-outbound-callerid:11] Set(“PJSIP/201-00000038”, “ALLOWTHISROUTE=NO”) in new stack
– Executing [s@macro-outbound-callerid:12] ExecIf(“PJSIP/201-00000038”, “0?Set(ALLOWTHISROUTE=YES)”) in new stack
– Executing [s@macro-outbound-callerid:13] ExecIf(“PJSIP/201-00000038”, “0?Hangup()”) in new stack
– Executing [s@macro-outbound-callerid:14] ExecIf(“PJSIP/201-00000038”, “0?Set(REALCALLERIDNUM=201)”) in new stack
– Executing [s@macro-outbound-callerid:15] ExecIf(“PJSIP/201-00000038”, “0?Set(AMPUSER=201)”) in new stack
– Executing [s@macro-outbound-callerid:16] GotoIf(“PJSIP/201-00000038”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,20)
– Executing [s@macro-outbound-callerid:20] Set(“PJSIP/201-00000038”, “USEROUTCID=FXO1”) in new stack
– Executing [s@macro-outbound-callerid:21] Set(“PJSIP/201-00000038”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:22] ExecIf(“PJSIP/201-00000038”, “0?Set(EMERGENCYCID=)”) in new stack
– Executing [s@macro-outbound-callerid:23] Set(“PJSIP/201-00000038”, “TRUNKOUTCID=“MY NAME” <260387XXXX>”) in new stack
– Executing [s@macro-outbound-callerid:24] GotoIf(“PJSIP/201-00000038”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,30)
– Executing [s@macro-outbound-callerid:30] ExecIf(“PJSIP/201-00000038”, “1?Set(CALLERID(all)=“MY NAME” <260387XXXX>)”) in new stack
– Executing [s@macro-outbound-callerid:31] ExecIf(“PJSIP/201-00000038”, “1?Set(CALLERID(all)=FXO1)”) in new stack
– Executing [s@macro-outbound-callerid:32] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:33] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(all)=201)”) in new stack
– Executing [s@macro-outbound-callerid:34] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(all)=201)”) in new stack
– Executing [s@macro-outbound-callerid:35] Set(“PJSIP/201-00000038”, “TIOHIDE=no”) in new stack
– Executing [s@macro-outbound-callerid:36] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(name-pres)=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:37] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(num-pres)=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:38] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(name-pres)=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:39] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(num-pres)=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:40] Set(“PJSIP/201-00000038”, “CDR(outbound_cnum)=”) in new stack
– Executing [s@macro-outbound-callerid:41] Set(“PJSIP/201-00000038”, “CDR(outbound_cnam)=FXO1”) in new stack
– Executing [s@macro-outbound-callerid:42] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [s@macro-dialout-trunk:17] GosubIf(“PJSIP/201-00000038”, “0?sub-flp-2,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:18] Set(“PJSIP/201-00000038”, “OUTNUM=260747XXXX”) in new stack
– Executing [s@macro-dialout-trunk:19] Set(“PJSIP/201-00000038”, “custom=PJSIP”) in new stack
– Executing [s@macro-dialout-trunk:20] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_TRUNK_MOH=default)”) in new stack
– Executing [s@macro-dialout-trunk:21] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_TRUNK_OPTIONS=RU(macro-confirm))”) in new stack
– Executing [s@macro-dialout-trunk:22] Gosub(“PJSIP/201-00000038”, “macro-dialout-trunk-predial-hook,s,1()”) in new stack
– Executing [s@macro-dialout-trunk-predial-hook:1] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [s@macro-dialout-trunk:23] GotoIf(“PJSIP/201-00000038”, “0?bypass,1”) in new stack
– Executing [s@macro-dialout-trunk:24] ExecIf(“PJSIP/201-00000038”, “1?Set(CONNECTEDLINE(num,i)=260747XXXX)”) in new stack
– Executing [s@macro-dialout-trunk:25] ExecIf(“PJSIP/201-00000038”, “1?Set(CONNECTEDLINE(name,i)=CID:)”) in new stack
– Executing [s@macro-dialout-trunk:26] ExecIf(“PJSIP/201-00000038”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden))”) in new stack
– Executing [s@macro-dialout-trunk:27] GotoIf(“PJSIP/201-00000038”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:28] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_TRUNK_OPTIONS=R)”) in new stack
– Executing [s@macro-dialout-trunk:29] Set(“PJSIP/201-00000038”, “HASH(__SIPHEADERS,Alert-Info)=unset”) in new stack
– Executing [s@macro-dialout-trunk:30] Gosub(“PJSIP/201-00000038”, “trunk-dial-with-exten,260747XXXX,1()”) in new stack
– Executing [260747XXXX@trunk-dial-with-exten:1] Dial(“PJSIP/201-00000038”, “PJSIP/[email protected],300,Rb(func-apply-sipheaders^s^1,(2))U(sub-send-obroute-email^260747XXXX^^2^1770134424^FXO1^,^)”) in new stack
– PJSIP/VoIP.ms-00000039 Internal Gosub(func-apply-sipheaders,s,1(2)) start
– Executing [s@func-apply-sipheaders:1] NoOp(“PJSIP/VoIP.ms-00000039”, “Applying SIP Headers to channel PJSIP/VoIP.ms-00000039”) in new stack
– Executing [s@func-apply-sipheaders:2] Set(“PJSIP/VoIP.ms-00000039”, “Dchan=VoIP.ms-00000039”) in new stack
– Executing [s@func-apply-sipheaders:3] Set(“PJSIP/VoIP.ms-00000039”, “TECH=PJSIP”) in new stack
– Executing [s@func-apply-sipheaders:4] Set(“PJSIP/VoIP.ms-00000039”, “SIPHEADERKEYS=Alert-Info”) in new stack
– Executing [s@func-apply-sipheaders:5] While(“PJSIP/VoIP.ms-00000039”, “1”) in new stack
– Executing [s@func-apply-sipheaders:6] Set(“PJSIP/VoIP.ms-00000039”, “sipheader=unset”) in new stack
– Executing [s@func-apply-sipheaders:7] ExecIf(“PJSIP/VoIP.ms-00000039”, “1?Set(PJSIP_HEADER(remove,Alert-Info)=)”) in new stack
[Feb 3 11:00:24] ERROR[1787]: res_pjsip_header_funcs.c:739 remove_header: No headers had been previously added to this session.
– Executing [s@func-apply-sipheaders:8] ExecIf(“PJSIP/VoIP.ms-00000039”, “0?Set(sipheader=http://127.0.0.1;info=unset)”) in new stack
– Executing [s@func-apply-sipheaders:9] ExecIf(“PJSIP/VoIP.ms-00000039”, “0?Set(sipheader=http://127.0.0.1unset)”) in new stack
– Executing [s@func-apply-sipheaders:10] ExecIf(“PJSIP/VoIP.ms-00000039”, “0?Set(PJSIP_HEADER(add,Alert-Info)=unset)”) in new stack
– Executing [s@func-apply-sipheaders:11] EndWhile(“PJSIP/VoIP.ms-00000039”, “”) in new stack
– Executing [s@func-apply-sipheaders:5] While(“PJSIP/VoIP.ms-00000039”, “0”) in new stack
– Executing [s@func-apply-sipheaders:12] Return(“PJSIP/VoIP.ms-00000039”, “”) in new stack
== Spawn extension (from-pstn, 260747XXXX, 1) exited non-zero on ‘PJSIP/VoIP.ms-00000039’
– PJSIP/VoIP.ms-00000039 Internal Gosub(func-apply-sipheaders,s,1(2)) complete GOSUB_RETVAL=
– Called PJSIP/[email protected]
== Everyone is busy/congested at this time (1:0/1/0)
– Executing [260747XXXX@trunk-dial-with-exten:2] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [s@macro-dialout-trunk:31] NoOp(“PJSIP/201-00000038”, “Dial failed for some reason with DIALSTATUS = CONGESTION and HANGUPCAUSE = 34”) in new stack
– Executing [s@macro-dialout-trunk:32] GotoIf(“PJSIP/201-00000038”, “0?continue,1:s-CONGESTION,1”) in new stack
– Goto (macro-dialout-trunk,s-CONGESTION,1)
– Executing [s-CONGESTION@macro-dialout-trunk:1] Set(“PJSIP/201-00000038”, “RC=34”) in new stack
– Executing [s-CONGESTION@macro-dialout-trunk:2] Goto(“PJSIP/201-00000038”, “34,1”) in new stack
– Goto (macro-dialout-trunk,34,1)
– Executing [34@macro-dialout-trunk:1] Goto(“PJSIP/201-00000038”, “continue,1”) in new stack
– Goto (macro-dialout-trunk,continue,1)
– Executing [continue@macro-dialout-trunk:1] NoOp(“PJSIP/201-00000038”, “TRUNK Dial failed due to CONGESTION HANGUPCAUSE: 34 - failing through to other trunks”) in new stack
– Executing [continue@macro-dialout-trunk:2] ExecIf(“PJSIP/201-00000038”, “1?Set(CALLERID(number)=201)”) in new stack
– Executing [continue@macro-dialout-trunk:3] Return(“PJSIP/201-00000038”, “”) in new stack
– Executing [260747XXXX@from-internal:12] Gosub(“PJSIP/201-00000038”, “macro-dialout-trunk,s,1(1,260747XXXX,off)”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“PJSIP/201-00000038”, “DIAL_TRUNK=1”) in new stack
– Executing [s@macro-dialout-trunk:2] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_OPTIONS=)”) in new stack
– Executing [s@macro-dialout-trunk:3] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_OPTIONS=)”) in new stack
– Executing [s@macro-dialout-trunk:4] ExecIf(“PJSIP/201-00000038”, “0?Set(DIAL_OPTIONS=)”) in new stack
– Executing [s@macro-dialout-trunk:5] GosubIf(“PJSIP/201-00000038”, “0?sub-pincheck,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:6] ExecIf(“PJSIP/201-00000038”, “0?Set(CALLERID(num)=201)”) in new stack
– Executing [s@macro-dialout-trunk:7] GotoIf(“PJSIP/201-00000038”, “1?disabletrunk,1”) in new stack
– Goto (macro-dialout-trunk,disabletrunk,1)
– Executing [disabletrunk@macro-dialout-trunk:1] NoOp(“PJSIP/201-00000038”, “TRUNK: PJSIP DISABLED - falling through to next trunk”) in new stack
– Auto fallthrough, channel ‘PJSIP/201-00000038’ status is ‘CONGESTION’
– Executing [h@macro-dialout-trunk:1] Gosub(“PJSIP/201-00000038”, “macro-hangupcall,s,1()”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“PJSIP/201-00000038”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [s@macro-hangupcall:3] ExecIf(“PJSIP/201-00000038”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [s@macro-hangupcall:4] Hangup(“PJSIP/201-00000038”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘PJSIP/201-00000038’
RasPBX*CLI>

HawaiianHopeOrg · February 4, 2026, 11:08am

So did you get Twilio working ? We just set up several clients with it. The very first one took me 20 hours of tinkering because it seems like the guide was missing some info (or made assumptions of what you need to do). Now that I know what to do I can set up a trunk and get it running on a FreePBX in about 10 minutes. I can walk you through it if you need.

For Outbound calling, an “all circuits are busy” …. In twilio, there is a really good “logs” section. If you did not know, you can go into the trunk and then switch to the “monitor” tab at the top left menu, go to logs, then errors, as well as the call logs. Depending on what your problem is, the error logs have a lot of details that are helpful.

Just FYI :

any outbound call through twilio has to be in the format ‘+1xxxxxxxxxx’ (assuming you are in the USA) That can be added in the “Dial Patterns” in the outbound route, or “Dial Number Manipulation Rules” in trunks. If you miss the +1, you get the all circuits are busy.
Any caller ID number you are pushing out, has to be part of your active numbers, or you have to have used the “verified caller ID” tool (menu option) to add that caller ID to your account.

Fuquar7 · February 4, 2026, 4:43pm

Twilio’s logs are not showing any outgoing calls at all. I see my bad login information (I was originally missing the Originating URI) but no out going in the logs.

Dial patterns are the suggested ones from the wizard. I’ve tried many combinations of + or +1 nothing seems to work.
Caller ID matches the active numbers on the trunk.

Fuquar7 · February 4, 2026, 5:15pm

for simplicity sake, I have disabled the VoIP.ms trunk. Now I get “we’re sorry you call can’t be completed as dialed” when I dial xxx-xxx-xxxx if I dial 1-xxx-xxx-xxxx it gives me a fast busy signal.

I am going to put in a ticket with Twilio to see if they have any suggestions since their setup guide is what I used.

HawaiianHopeOrg · February 4, 2026, 11:02pm

Are you in the USA, dialing USA numbers ? that + sign out front is not optional if you are. Several other things too (from-pstn-e164-us, RFC 4733)

This is our setup for Twilio :

Trunk :

General Tab :
- Trunk Name : OurTrunkName
- Outbound CallerID : +1nnnnnnnnnn (actual account phone number)
PJSIP Settings GENERAL Tab :
- username : (username)
- Secret : (stupid long secret password)
- Authentication : Outbound
- Registration : None
- Sip Server : billyblahblay.pstn.region.twilio.com
- Port : 5060
- Context : from-pstn-e164-us
PJSIP Settings ADVANCED Tab :
- DTMF Mode : RFC 4733

Outbound Route :

Route Settings Tab :
- Route Name : Silly giggle route
- Trunk Sequence for Matched Routes : OurTrunkName
Dial Patterns Tab :
- Prepend | Prefix "
  
  Prepend Prefix Match Pattern
  
  +1NXXNXXXXXX
  
  + 1NXXNXXXXXX
  
  +1 NXXNXXXXXX
  
  +1808 NXXXXXX

With this setup all calls are working. Each extension can also show their own caller ID if you want, but each of those also needs to include the +1 and be registered with twilio

review what you have and let me know, I can give more info or help troubleshoot if necessary

Fuquar7 · February 6, 2026, 2:28am

I am in the USA, Those dial patterns are what I need. I have changed all settings as you suggested. No change. I changed the trunk sequence to include the two twilio trunks first, then voip.ms.
if I dial xxx-xxxx. xxx-xxx-xxxx or 1-xxx-xxx-xxxx
Still all circuits are busy now.

I was so frustrated when I could not connect to twilio I have a bunch of redundant entries that I need to clear out first before diving deeper. I am going to put in a help ticket with them to get all the excess settings cleared out, hopefully that will make a difference.

Stewart1 · February 6, 2026, 4:47am

Please turn on pjsip logger, make a test call to 1 800 437 7950 and post the sip trace here. The Asterisk log is not needed.

HawaiianHopeOrg · February 6, 2026, 7:54am

If you want, I can take a look at your setup. even a single incorrect entry will give you that same problem. we struggled with it on another provider for almost 2 years. In setting up Twilio, it isa now working perfectly.

Assuming you know that “billyblahblah” is a fake name I put in and you need to change the whole thing to your trunk, and as well the 808 is the Hawaii area code and you need to put in your own area code.

Fuquar7 · February 8, 2026, 1:33am

Whenever we can set something up that’d be great. Teams is what I have available, I’d let you poke around as you please.

Prepend	Prefix	Match Pattern
		+1NXXNXXXXXX
+		1NXXNXXXXXX
+1		NXXNXXXXXX
+1808		NXXXXXX