Voicemail to Microsoft 365

[WLS_IT_Guy]

Hello,

Quick backstory, we switched from in house exchange to Microsoft 365 and finally after 10 months shut down our local exchange server. I thought I had everything working for voicemail being set to go from PBX to Exchange Online but realized it wasn’t the case when I didn’t receive a VM that someone said they left me.

I followed this thread:

Voicemail to Email

I have setup Office 365 and i can receive the emails that are sent via the test in the debug area. I’m now testing with a voicemail, i leave one and i get nothing. I’ve checked; The extension has voicemail enabled There is a correct email address entered Email Attachment is set to yes I’ve checked out Office 365 exchange admin area, it hasn’t been quarantined I’ve looked in the mailbox configured and can see the test emails in the sent box but not any voice messages. This is what i can see i…

using option 2 from here

But I am still not receiving voicemails to email. PBX system still says I have 10 in the queue.

Log from /var/log/maillog

Oct  8 08:58:04 pbxhost postfix/qmgr[21757]: 40AA8301CAACB: from=<>, size=2478, nrcpt=1 (queue active)
Oct  8 08:58:04 pbxhost postfix/qmgr[21757]: 2A101302379A9: from=<[email protected]>, size=771, nrcpt=1 (queue active)
Oct  8 08:58:04 pbxhost postfix/qmgr[21757]: 694CA302790FF: from=<[email protected]>, size=533259, nrcpt=2 (queue active)
Oct  8 08:58:04 pbxhost postfix/smtp[24405]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:04 pbxhost postfix/smtp[24406]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:04 pbxhost postfix/smtp[24407]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:05 pbxhost postfix/smtp[24407]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:05 pbxhost postfix/smtp[24407]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 08:58:05 pbxhost postfix/smtp[24407]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 08:58:05 pbxhost postfix/smtp[24406]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:05 pbxhost postfix/smtp[24406]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 08:58:05 pbxhost postfix/smtp[24406]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 08:58:06 pbxhost postfix/smtp[24405]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:06 pbxhost postfix/smtp[24405]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 08:58:06 pbxhost postfix/smtp[24405]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: private/smtp socket: malformed response
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 08:58:06 pbxhost postfix/master[13829]: warning: process /usr/libexec/postfix/smtp pid 24407 exit status 1
Oct  8 08:58:06 pbxhost postfix/master[13829]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 08:58:06 pbxhost postfix/error[24412]: 694CA302790FF: to=<[email protected]>, relay=none, delay=50678, delays=50676/2/0/0.08, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 08:58:06 pbxhost postfix/error[24412]: 694CA302790FF: to=<[email protected]>, relay=none, delay=50678, delays=50676/2/0/0.1, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: private/smtp socket: malformed response
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 08:58:06 pbxhost postfix/master[13829]: warning: process /usr/libexec/postfix/smtp pid 24406 exit status 1
Oct  8 08:58:06 pbxhost postfix/error[24412]: 2A101302379A9: to=<[email protected]>, relay=none, delay=101153, delays=101151/2.1/0/0.04, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 08:58:07 pbxhost postfix/qmgr[21757]: warning: private/smtp socket: malformed response
Oct  8 08:58:07 pbxhost postfix/qmgr[21757]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 08:58:07 pbxhost postfix/master[13829]: warning: process /usr/libexec/postfix/smtp pid 24405 exit status 1
Oct  8 08:58:07 pbxhost postfix/error[24412]: 40AA8301CAACB: to=<[email protected]>, relay=none, delay=65080, delays=65077/2.4/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)

Not sure what to look for now. Any help would be greatly appreciated.