Voicemail to Microsoft 365

voicemail
Tags: #<Tag:0x00007f70283843d0>

#1

Hello,

Quick backstory, we switched from in house exchange to Microsoft 365 and finally after 10 months shut down our local exchange server. I thought I had everything working for voicemail being set to go from PBX to Exchange Online but realized it wasn’t the case when I didn’t receive a VM that someone said they left me.

I followed this thread:

using option 2 from here

But I am still not receiving voicemails to email. PBX system still says I have 10 in the queue.

Log from /var/log/maillog

Oct  8 08:58:04 pbxhost postfix/qmgr[21757]: 40AA8301CAACB: from=<>, size=2478, nrcpt=1 (queue active)
Oct  8 08:58:04 pbxhost postfix/qmgr[21757]: 2A101302379A9: from=<vm@domain.org>, size=771, nrcpt=1 (queue active)
Oct  8 08:58:04 pbxhost postfix/qmgr[21757]: 694CA302790FF: from=<asterisk@pbxhost.domain.org>, size=533259, nrcpt=2 (queue active)
Oct  8 08:58:04 pbxhost postfix/smtp[24405]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:04 pbxhost postfix/smtp[24406]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:04 pbxhost postfix/smtp[24407]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:05 pbxhost postfix/smtp[24407]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:05 pbxhost postfix/smtp[24407]: warning: hash:/etc/postfix/generic lookup error for "asterisk@pbxhost.domain.org"
Oct  8 08:58:05 pbxhost postfix/smtp[24407]: fatal: smtp_generic_maps map lookup problem for asterisk@pbxhost.domain.org
Oct  8 08:58:05 pbxhost postfix/smtp[24406]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:05 pbxhost postfix/smtp[24406]: warning: hash:/etc/postfix/generic lookup error for "vm@domain.org"
Oct  8 08:58:05 pbxhost postfix/smtp[24406]: fatal: smtp_generic_maps map lookup problem for vm@domain.org
Oct  8 08:58:06 pbxhost postfix/smtp[24405]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 08:58:06 pbxhost postfix/smtp[24405]: warning: hash:/etc/postfix/generic lookup error for "asterisk@domain.org"
Oct  8 08:58:06 pbxhost postfix/smtp[24405]: fatal: smtp_generic_maps map lookup problem for asterisk@domain.org
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: private/smtp socket: malformed response
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 08:58:06 pbxhost postfix/master[13829]: warning: process /usr/libexec/postfix/smtp pid 24407 exit status 1
Oct  8 08:58:06 pbxhost postfix/master[13829]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 08:58:06 pbxhost postfix/error[24412]: 694CA302790FF: to=<annageig@gmail.com>, relay=none, delay=50678, delays=50676/2/0/0.08, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 08:58:06 pbxhost postfix/error[24412]: 694CA302790FF: to=<user@domain.org>, relay=none, delay=50678, delays=50676/2/0/0.1, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: private/smtp socket: malformed response
Oct  8 08:58:06 pbxhost postfix/qmgr[21757]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 08:58:06 pbxhost postfix/master[13829]: warning: process /usr/libexec/postfix/smtp pid 24406 exit status 1
Oct  8 08:58:06 pbxhost postfix/error[24412]: 2A101302379A9: to=<user@domain.org>, relay=none, delay=101153, delays=101151/2.1/0/0.04, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 08:58:07 pbxhost postfix/qmgr[21757]: warning: private/smtp socket: malformed response
Oct  8 08:58:07 pbxhost postfix/qmgr[21757]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 08:58:07 pbxhost postfix/master[13829]: warning: process /usr/libexec/postfix/smtp pid 24405 exit status 1
Oct  8 08:58:07 pbxhost postfix/error[24412]: 40AA8301CAACB: to=<asterisk@domain.org>, relay=none, delay=65080, delays=65077/2.4/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)

Not sure what to look for now. Any help would be greatly appreciated.