Voicemail issue

FreePBX
1

Hi,

We have been using a FreePBX from quite a while.
Suddenly we are experiencing voicemail messages issue.
The voicemails are going to another user’s extension instead of an actual destined user.
Example voicemails of extension 901 are going on extension 905.
It just starts all of a sudden. We didn’t make any change on the server or the phones.

Any suggestions…

Thanks in advance.

2

Can you provide a call trace? https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs

3

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