Dear community!
I use Freepbx14 in my company. Now, i working on integrating our CRM with FreePBX and i encountered a problem. The CRM system uses the prefix *9*(or *1*) in the number to reach a certain route. When i dialing from my extension number *9*, my phone get error “No suitable dialplan” and hang out. When i set prefix to *99* in the route, i can ringing to abonent.
What could be the reason?
Show a call trace:
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs
[2018-09-07 15:26:04] WARNING[100464] pbx.c: Context ‘from-internal-noxfer-additional’ tries to include nonexistent context ‘from-internal-noxfer-additional-custom’
[2018-09-07 15:26:04] WARNING[100464] pbx.c: Context ‘from-pstn’ tries to include nonexistent context ‘from-pstn-custom’
[2018-09-07 15:26:04] WARNING[100464] pbx.c: Context ‘from-internal-noxfer’ tries to include nonexistent context ‘from-internal-noxfer-custom’
[2018-09-07 15:26:04] WARNING[100464] pbx.c: Context ‘from-did-direct’ tries to include nonexistent context ‘ext-findmefollow’
[2018-09-07 15:26:04] NOTICE[100464] app_queue.c: queuerules.conf has not changed since it was last loaded. Not taking any action.
[2018-09-07 15:26:27] NOTICE[101623] chan_sip.c: Received SIP subscribe for peer without mailbox: 1134
[2018-09-07 15:26:33] ERROR[100488][C-000018b8] pbx_functions.c: Function AUDIOHOOK_INHERIT not registered
[2018-09-07 15:26:34] WARNING[100488][C-000018b8] translate.c: no samples for ulawtolin
[2018-09-07 15:26:41] NOTICE[101623] chan_sip.c: Received SIP subscribe for peer without mailbox: 1230
[2018-09-07 15:26:49] ERROR[101106][C-000018b9] pbx_functions.c: Function AUDIOHOOK_INHERIT not registered
I dialed this prefix from the GXP-1628’s ip phone. It turns out that for each account in this phone had the default dialplan is defined and it shows exactly which combinations can be dialed from the device. I modified this dialplan and now everything works fine. Thanks for advise!
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