Similar to this thread, Call Forward Unconditional (*72) reverts to * VM
I am having an issue with FPBX 13, 10.13.66-21. When users use UCP (22.214.171.124) to change an extensions settings to call forward unconditional enabled to an outside number (eg 8775551234), the forwarding tries for 2 seconds, then tried the FMFM list. According to the documentation, call forward unconditional should be just that - unconditional. It should not be 1. timing out after 2 seconds, and 2, not trying FM/FM after 2 seconds. I am not sure why these two features conflict, but this seems to be a new development for the users of this system. If FMFM is disabled, the unconditional CF seems to work, but it should work correctly regardless IMHO.
Any insight as to whether this is normal behavior, a bug, a setting we are missing or any other help would be appreciated.