Unable to use Asterisk General Call Pickup *8

FreePBX
1

Hi,

Best wishs to all!

I’m trying to setup call pickup (*8) but cannot get it up and running.

When I dial *8 on a phone it fails, the only two lines of output in the Asterisk log are:
== Setting global variable ‘SIPDOMAIN’ to 'ip-address-pbx’
and one second later:
WARNING[54402]: res_pjsip_pubsub.c:681 subscription_get_handler_from_rdata: No registered subscribe handler for event as-feature-event

Not sure if those are related…

I’ve tried the add the extensions to multiple group, with call pikcup enable and also added the groups to the extensions on the call pickup.
Groups or queues, it doesn’t work.

Please assist.
Cheers,
Leon

2

Hi Leon!

When you dial *8 from your handset, what happens? Do you get any error message displayed on your display? Perhaps a FORBIDDEN error?

Cheers,
Tim

3

Hi Tim,

the message on Yealink PJSIP endpoint is:
Q.850;cause=21

Thanks!

4

Anyone?

5

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