Unable to dial extension

[Stewart1 (Stewart)]

See

IVR trouble

So a user called me this morning saying that all my calls are going to a different user, at first I was like sure they are… well that’s persons extension was 151 and the IVR had the other person as 1, 5 so it made sense the person was probably just dialing the 151 too slow and it was going to the other phone right… NOPE I dialed in using my Cell and pressed 151 as soon as the IVR picked up. and it went to the other person… so it seems like Enable Direct Dial in the IVR isn’t working as it used…

If that’s not your trouble, post a log of a failing call.