UCP-Processing

[farhan7798 (lenovo@002)]

Hello: when I enable the use and try to login UCP, the GUI keeps show processing and more repose after 10 mini. Do I need to reinstall UCP?

[shahin (Shahin N)]

check modules upgrades. if all up to date re-install UCP again.

[farhan7798 (lenovo@002)]

i have found random links in my php.index i think its spam someone is inject it my server . and i am using without license

[shahin (Shahin N)]

what is saying UCP logs? /var/log/asterisk/ucp_error or ucp_out

[farhan7798 (lenovo@002)]

tail -f /var/log/asterisk/ucp_error
tail: cannot open ‘/var/log/asterisk/ucp_error’ for reading: No such file or directory
tail: no files remaining
You have mail in /var/spool/mail/root
[root@cs-pbx ~]# tail -f /var/log/asterisk/ucp_out
tail: cannot open ‘/var/log/asterisk/ucp_out’ for reading: No such file or directory
tail: no files remaining

this waht i find in console

[farhan7798 (lenovo@002)]

anyone can help ?

[shahin (Shahin N)]

Hi @farhan7798
Lets start from beginning. Which FreePBX version you are using ? Is it installed from ISO/Scrip if its a FreePBX-17. And post here some module versions.

fwconsole ma list | egrep “core|ucp|framework”

Thanks.

[farhan7798 (lenovo@002)]

12.7.8-2306-1.sng7
fwconsole --version
FW Console - FreePBX Utility 14.0.17

asterisk -V

Asterisk 13.38.3

[shahin (Shahin N)]

I guess your FreePBX is EoL…

[farhan7798 (lenovo@002)]

yes sir

[farhan7798 (lenovo@002)]

i tried to take backup from my old server to newer version but backup load was failed due to incompatible versions

[shahin (Shahin N)]

maybe you can try manuel backup / restore with Bulk Handler?
Or install FPpx-16 and try to restore your backup there.. if it works you can make backup from 16 restore to 17?