Asterisk Version 13.18.3
We’re having an unusual problem with our production FreePBX. Ever since switching from Quest RapidRecovery to Backup Exec, when running a nightly backup on the PBX, the timezone information is lost in /etc/sysconfig/clock.
Our users originally reported this problem when they noticed that the timestamps on their voicemail announcements were wrong. We would log in after hours, apply the proper timezone, reboot the system, make a test call, leave a voicemail and have the system announce it back to us. It would have the correct timestamp.
The next morning, our users would report that the problem still exists. We would log in, and see that the timezone setting had reverted back to GMT.
We are going to attempt suspending the backup for one night to see if the problem continues to manifest, but I’m curious if anyone has any ideas as to what could be going on?