I have an inbound route that sets a CID Name Prefix. If I set the destination for that inbound route to a ring group it shows up on the phones (and in CDR) as I’d expect. If I set the inbound destination to a Time Condition the CID Name Prefix is dropped.
Is this a bug or expected behavior?
I’m passing it through the time condition because from 6-8pm calls are forwarded to an answering service. All other times the calls are answered locally. They would like to see the CID Name Prefix like they used to when the calls just went directly to the ring group.