Seeking Advice: Best approach for ERPNext + FreePBX Integration (Click-to-Call & Contact Sync

FreePBX Integration
1

Hi everyone,

I am looking to integrate my FreePBX system with ERPNext and wanted to get the community’s advice on the best architecture to achieve this. My primary goals are:

  1. Click-to-Call: Enabling users to initiate calls directly from within the ERPNext interface.

  2. Contact/Data Sync: Syncing contacts or identifying callers when an inbound call hits the PBX.

2

Sangoma has the official CRM Link Commercial module that supports web hooks and Zapier.