Salesforce Integration

Hello. I am new to FreePBX and I have a customer who requires SalesForce Integration with their Call Centre. Would anyone be able to provide me with the System Requirements for FreePBX and the CRM Link Module, please?

The CRM Module is supported on systems running the FreePBX Distro or PBXact.


Thanks for the response lgaetz.
Would I require FreePBX 13.0 for this CRM Module?

Yes,it’s the only supported version currently.

So it wont work on PBXact correct?

It will work on PBXact 13.

It’s included in PBXact.

I only see the suite crm / sugar crm I don’t see the salesforce option as described in the wiki

That’s means you have a older version and need to update your PBX

it says server up to date: 10.13.66-20 — i dont see a module admin update as in freepbx. how do i just update the crm module in PBXACT

Is there a way to manually update the module?

fwconsole ma --edge update sangomacrm

tried it this is what i got:

Starting sangomacrm download…
Processing sangomacrm
518203/518203 [============================] 100%
Finished downloading
Module sangomacrm successfully downloaded
Unable to install module sangomacrm:

  • FreePBX version or higher is required, you have
    Updating Hooks…Done
    Updating Hooks…Done

You need to upgrade framework to edge first:

fwconsole ma --edge upgrade framework