Stewart1
(Stewart)
July 16, 2021, 5:36am
21
I don’t understand why the dial plan for your ring group is not being built.
Confirm that the database is correct – at a root shell type
fwconsole mysql asterisk
then at the MariaDB prompt issue
select * from ringgroups
Are you running the FreePBX Distro? If not, provide details.
In Admin->Module Admin, what versions do you see for FreePBX Framework, Core and Ring Groups?
dastrix80
(Dastrix80)
July 16, 2021, 6:53am
22
Not sure what the MariaDB command was meant to do? it didnt do anything
PitzKey
(Itzik)
July 16, 2021, 7:07am
23
That’s odd. Can you post a screenshot please?
Stewart1
(Stewart)
July 16, 2021, 7:16am
25
Sorry, my bad.
select * from ringgroups;
dastrix80
(Dastrix80)
July 16, 2021, 7:17am
26
MariaDB [asterisk]> select * from ringgroups;
±-------±---------±--------±-------±----------±----------±-----------------------±------------±----------±---------------±----------±-----------±--------±---------±---------±--------±----------±---------±----------±--------+
| grpnum | strategy | grptime | grppre | grplist | annmsg_id | postdest | description | alertinfo | remotealert_id | needsconf | toolate_id | ringing | cwignore | cfignore | cpickup | recording | progress | elsewhere | rvolume |
±-------±---------±--------±-------±----------±----------±-----------------------±------------±----------±---------------±----------±-----------±--------±---------±---------±--------±----------±---------±----------±--------+
| 999 | ringall | 20 | | 1003-1005 | 0 | app-blackhole,hangup,1 | Doorbird | | 0 | | 0 | Ring | | | | never | yes | no | |
±-------±---------±--------±-------±----------±----------±-----------------------±------------±----------±---------------±----------±-----------±--------±---------±---------±--------±----------±---------±----------±--------+
1 row in set (0.00 sec)
MariaDB [asterisk]>
Stewart1
(Stewart)
July 16, 2021, 7:28am
27
I’m stumped. The database appears to be built correctly, but no ring groups got written to the dialplan.
I have no idea how that can be. Possibly, a module version inconsistency, or a system package vs. module inconsistency. Assuming that you have a good backup, try upgrading all modules (or at least those that seem relevant). Or, consider upgrading to FreePBX 15. See
These are the steps we use to upgrade. Using CLI makes things much easier and smoother in my opinion. No uploading modules, etc. Currently 14.0.12 is the current upgrade tool version as of 11/24/2020.
Step 1 - Run all Updates on Freepbx 14 Prior to upgrade
fwconsole ma refreshsignatures
yum update
fwconsole ma updateall
Check for proper permissions
fwconsole chown
Download upgrade Tool
fwconsole ma downloadinstall http://mirror1.freepbx.org/modules/packages/versionupgrade/versionupgrade…
What are you running this on? Running the Distro, something built from a script (which), or built on your own?
1 Like
dastrix80
(Dastrix80)
July 16, 2021, 7:29am
28
Running the distro under Virtualisation Station on a QNAP x64 bit NAS. Ill do the upgrade now
dastrix80
(Dastrix80)
July 16, 2021, 7:59am
29
Ive upgraded to 15.x now, what should I run Stewart now?
PitzKey
(Itzik)
July 16, 2021, 8:37am
30
Did you apply config? Did you change any of the conf files?
dastrix80
(Dastrix80)
July 16, 2021, 9:25am
31
I upgraded, nothing has changed in terms of configuration
PitzKey
(Itzik)
July 16, 2021, 12:49pm
32
The only other thing I can think of, is permissions.
Try running:
fwconsole chown
fwconsole reload
1 Like
dastrix80
(Dastrix80)
July 17, 2021, 8:39am
33
Running the latest version, after a recreation of the RG its now working correctly! Thank you Stewart1!
system
(system)
Closed
August 17, 2021, 8:39am
34
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.