Route a call from Internal Extension to Ring Group

FreePBX Configuration
1

Hi All,

I’m trying to setup routing of my Gate intercom (which connects to FreePBX using SIP) to call BOTH extensions (which is me and my wife) when the intercom is pressed.

The Gate rings a single extension no issues but wont call the ring group

I created a ring group with my 2 extensions (1003 and 1005). I created a Inbound route, with ANY for DID/CID to route the call to the ring group.

Only the single phone rings when the intercom is pressed

Any suggestions?

Thakns!

2

I suggest you post a log of a ‘failure’

3

1-07-16 10:53:37] VERBOSE[6225][C-0000000f] app_stack.c: Spawn extension (from-internal, 1003, 1) exited non-zero on ‘SIP/1003-0000001d’
[2021-07-16 10:53:37] VERBOSE[6225][C-0000000f] app_stack.c: SIP/1003-0000001d Internal Gosub(func-apply-sipheaders,s,1) complete GOSUB_RETVAL=
[2021-07-16 10:53:37] VERBOSE[6225][C-0000000f] app_dial.c: Called SIP/1003
[2021-07-16 10:53:37] VERBOSE[6225][C-0000000f] app_dial.c: Connected line update to SIP/1001-0000001c prevented.
[2021-07-16 10:53:37] VERBOSE[6225][C-0000000f] app_dial.c: SIP/1003-0000001d is ringing
[2021-07-16 10:53:39] VERBOSE[1559][C-0000000f] chan_sip.c: Got SIP response 603 “Decline” back from 192.168.0.78:41024
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] app_dial.c: SIP/1003-0000001d is busy
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] app_dial.c: Everyone is busy/congested at this time (1:1/0/0)
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-dial-one:54] ExecIf(“SIP/1001-0000001c”, “0?MacroExit()”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-dial-one:55] ExecIf(“SIP/1001-0000001c”, “0?Set(DIALSTATUS=)”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-dial-one:56] GosubIf(“SIP/1001-0000001c”, “0?s-BUSY,1()”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-dial-one:57] MacroExit(“SIP/1001-0000001c”, “”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-exten-vm:15] Set(“SIP/1001-0000001c”, “SV_DIALSTATUS=BUSY”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-exten-vm:16] GosubIf(“SIP/1001-0000001c”, “0?docfu,1()”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-exten-vm:17] GosubIf(“SIP/1001-0000001c”, “0?docfb,1()”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-exten-vm:18] Set(“SIP/1001-0000001c”, “DIALSTATUS=BUSY”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-exten-vm:19] ExecIf(“SIP/1001-0000001c”, “0?MacroExit()”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-exten-vm:20] GotoIf(“SIP/1001-0000001c”, “1?s-BUSY,1”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx_builtins.c: Goto (macro-exten-vm,s-BUSY,1)
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s-BUSY@macro-exten-vm:1] GotoIf(“SIP/1001-0000001c”, “0?exit,1”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s-BUSY@macro-exten-vm:2] PlayTones(“SIP/1001-0000001c”, “busy”) in new stack
[2021-07-16 10:53:39] WARNING[6225][C-0000000f] translate.c: no samples for ulawtolin
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s-BUSY@macro-exten-vm:3] Busy(“SIP/1001-0000001c”, “20”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] app_macro.c: Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on ‘SIP/1001-0000001c’ in macro ‘exten-vm’
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Spawn extension (ext-local, 1003, 2) exited non-zero on ‘SIP/1001-0000001c’
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [h@ext-local:1] Macro(“SIP/1001-0000001c”, “hangupcall,”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/1001-0000001c”, “1?theend”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/1001-0000001c”, “0?Set(CDR(recordingfile)=)”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/1001-0000001c”, " monior file= /var/spool/asterisk/monitor/2021/07/16/internal-1003-1001-20210716-105337-1626396817.28.wav") in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-hangupcall:5] AGI(“SIP/1001-0000001c”, “attendedtransfer-rec-restart.php,/var/spool/asterisk/monitor/2021/07/16/internal-1003-1001-20210716-105337-1626396817.28.wav”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] res_agi.c: <SIP/1001-0000001c>AGI Script attendedtransfer-rec-restart.php completed, returning 0
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Executing [s@macro-hangupcall:6] Hangup(“SIP/1001-0000001c”, “”) in new stack
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on ‘SIP/1001-0000001c’ in macro ‘hangupcall’
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] pbx.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/1001-0000001c’
[2021-07-16 10:53:39] VERBOSE[6227][C-0000000f] app_mixmonitor.c: MixMonitor close filestream (mixed)
[2021-07-16 10:53:39] VERBOSE[6227][C-0000000f] app_mixmonitor.c: End MixMonitor Recording SIP/1001-0000001c
[2021-07-16 10:54:16] VERBOSE[1511][C-00000010] netsock2.c: Using SIP VIDEO TOS bits 136
[2021-07-16 10:54:16] VERBOSE[1511][C-00000010] netsock2.c: Using SIP VIDEO CoS mark 6
[2021-07-16 10:54:16] VERBOSE[1511][C-00000010] netsock2.c: Using SIP RTP TOS bits 184
[2021-07-16 10:54:16] VERBOSE[1511][C-00000010] netsock2.c: Using SIP RTP CoS mark 5
[2021-07-16 10:54:16] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:1] ResetCDR(“SIP/1001-0000001e”, “”) in new stack
[2021-07-16 10:54:16] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:2] NoCDR(“SIP/1001-0000001e”, “”) in new stack
[2021-07-16 10:54:16] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:3] Progress(“SIP/1001-0000001e”, “”) in new stack
[2021-07-16 10:54:16] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:4] Wait(“SIP/1001-0000001e”, “1”) in new stack
[2021-07-16 10:54:17] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:5] Playback(“SIP/1001-0000001e”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
[2021-07-16 10:54:17] VERBOSE[6245][C-00000010] file.c: <SIP/1001-0000001e> Playing ‘silence/1.ulaw’ (language ‘en’)
[2021-07-16 10:54:18] VERBOSE[6245][C-00000010] file.c: <SIP/1001-0000001e> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
[2021-07-16 10:54:21] VERBOSE[6245][C-00000010] file.c: <SIP/1001-0000001e> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
[2021-07-16 10:54:23] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:6] Wait(“SIP/1001-0000001e”, “1”) in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [1010@from-internal:7] Congestion(“SIP/1001-0000001e”, “20”) in new stack
[2021-07-16 10:54:24] WARNING[6245][C-00000010] channel.c: Prodding channel ‘SIP/1001-0000001e’ failed
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Spawn extension (from-internal, 1010, 7) exited non-zero on ‘SIP/1001-0000001e’
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [h@from-internal:1] Macro(“SIP/1001-0000001e”, “hangupcall”) in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/1001-0000001e”, “1?theend”) in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/1001-0000001e”, “0?Set(CDR(recordingfile)=)”) in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/1001-0000001e”, " monior file= ") in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [s@macro-hangupcall:5] AGI(“SIP/1001-0000001e”, “attendedtransfer-rec-restart.php,”) in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] res_agi.c: <SIP/1001-0000001e>AGI Script attendedtransfer-rec-restart.php completed, returning 0
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Executing [s@macro-hangupcall:6] Hangup(“SIP/1001-0000001e”, “”) in new stack
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on ‘SIP/1001-0000001e’ in macro ‘hangupcall’
[2021-07-16 10:54:24] VERBOSE[6245][C-00000010] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1001-0000001e’

4

[2021-07-16 10:53:37] VERBOSE[6225][C-0000000f] app_dial.c: SIP/1003-0000001d is ringing
[2021-07-16 10:53:39] VERBOSE[1559][C-0000000f] chan_sip.c: Got SIP response 603 “Decline” back from 192.168.0.78:41024
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] app_dial.c: SIP/1003-0000001d is busy
[2021-07-16 10:53:39] VERBOSE[6225][C-0000000f] app_dial.c: Everyone is busy/congested at this time (1:1/0/0)

5

If i create the ring group, 1010, then it should be available.

The 1003/busy is not related.

6

Sorry I must have misconstrued you when you said “…I created a ring group with my 2 extensions (1003 and 1005). …” I thought that would mean that indeed 1003 being unavailable so not ringing is probably related.

7

Ah right.

1005 and 1003 are available. Is the inbound route required to get the ring group to function?

Does the ring group number need to be defined as an extension?

8

No but extension needs to be not busy if you want it to ring, maybe check it’s call waiting setting.

9

The ring group has no call waiting settings

10

No, but you will find that the extensions do.

11

Inbound Routes affect how calls from trunks are handled. If the Gate intercom is configured properly as an extension, Inbound Routes are irrelevant. Are you sure that the Ring Group is numbered 1010?

Can you call 1010 from an extension other than the intercom and have it work correctly? If not, please post a screenshot of your Ring Group settings. If yes, paste logs for both failing (from 1001) and working (from some other extension) at pastebin.freepbx.org and post the link here.

1 Like
12

Thanks, calling 1010 fails

Screenshot%202021-07-16%20at%2011-57-32%20FreePBX%20Administration
Screenshot%202021-07-16%20at%2011-57-32%20FreePBX%20Administration2400×1440 92.6 KB

13

again, show us yor logs, no mindreaders here

14

I see nothing wrong with the RG. Are you using any modules that restrict calls (Class of Service, Extension Routing, Custom Contexts)? If so, check that access to 1010 is permitted from all extensions.

If you still have trouble, at the Asterisk command prompt type
dialplan show 1010@from-internal
and post the output.

15

None of those features are installed Stewart

Error 503 when calling from a Windows PC to the RG

Asterisk*CLI> dialplan show 1010@from-internal
[ Included context ‘bad-number’ created by ‘pbx_config’ ]
‘_X.’ => 1. ResetCDR() [pbx_config]
2. NoCDR() [pbx_config]
3. Progress() [pbx_config]
4. Wait(1) [pbx_config]
5. Playback(silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer) [pbx_config]
6. Wait(1) [pbx_config]
7. Congestion(20) [pbx_config]
8. Hangup() [pbx_config]

-= 1 extension (8 priorities) in 1 context. =-

  1. [2021-07-16 11:56:27] VERBOSE[3524] chan_sip.c: Registered SIP ‘1004’ at 192.168.0.10:52920

  2. [2021-07-16 11:56:27] NOTICE[3524] chan_sip.c: Peer ‘1004’ is now Reachable. (4ms / 2000ms)

  3. [2021-07-16 11:56:27] VERBOSE[3524] chan_sip.c: Unregistered SIP ‘1004’

  4. [2021-07-16 11:56:27] VERBOSE[3524] chan_sip.c: Registered SIP ‘1004’ at 192.168.0.10:52920

  5. [2021-07-16 11:56:59] VERBOSE[3524][C-00000003] netsock2.c: Using SIP VIDEO TOS bits 136

  6. [2021-07-16 11:56:59] VERBOSE[3524][C-00000003] netsock2.c: Using SIP VIDEO CoS mark 6

  7. [2021-07-16 11:56:59] VERBOSE[3524][C-00000003] netsock2.c: Using SIP RTP TOS bits 184

  8. [2021-07-16 11:56:59] VERBOSE[3524][C-00000003] netsock2.c: Using SIP RTP CoS mark 5

  9. [2021-07-16 11:56:59] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:1] ResetCDR(“SIP/1004-00000006”, “”) in new stack

  10. [2021-07-16 11:56:59] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:2] NoCDR(“SIP/1004-00000006”, “”) in new stack

  11. [2021-07-16 11:56:59] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:3] Progress(“SIP/1004-00000006”, “”) in new stack

  12. [2021-07-16 11:56:59] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:4] Wait(“SIP/1004-00000006”, “1”) in new stack

  13. [2021-07-16 11:57:00] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:5] Playback(“SIP/1004-00000006”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack

  14. [2021-07-16 11:57:00] VERBOSE[3826][C-00000003] file.c: <SIP/1004-00000006> Playing ‘silence/1.ulaw’ (language ‘en’)

  15. [2021-07-16 11:57:01] VERBOSE[3826][C-00000003] file.c: <SIP/1004-00000006> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)

  16. [2021-07-16 11:57:04] VERBOSE[3826][C-00000003] file.c: <SIP/1004-00000006> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)

  17. [2021-07-16 11:57:06] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:6] Wait(“SIP/1004-00000006”, “1”) in new stack

  18. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [1010@from-internal:7] Congestion(“SIP/1004-00000006”, “20”) in new stack

  19. [2021-07-16 11:57:07] WARNING[3826][C-00000003] channel.c: Prodding channel ‘SIP/1004-00000006’ failed

  20. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Spawn extension (from-internal, 1010, 7) exited non-zero on ‘SIP/1004-00000006’

  21. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [h@from-internal:1] Macro(“SIP/1004-00000006”, “hangupcall”) in new stack

  22. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/1004-00000006”, “1?theend”) in new stack

  23. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx_builtins.c: Goto (macro-hangupcall,s,3)

  24. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/1004-00000006”, “0?Set(CDR(recordingfile)=)”) in new stack

  25. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/1004-00000006”, " monior file= ") in new stack

  26. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [s@macro-hangupcall:5] AGI(“SIP/1004-00000006”, “attendedtransfer-rec-restart.php,”) in new stack

  27. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php

  28. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] res_agi.c: <SIP/1004-00000006>AGI Script attendedtransfer-rec-restart.php completed, returning 0

  29. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Executing [s@macro-hangupcall:6] Hangup(“SIP/1004-00000006”, “”) in new stack

  30. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on ‘SIP/1004-00000006’ in macro ‘hangupcall’

  31. [2021-07-16 11:57:07] VERBOSE[3826][C-00000003] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1004-00000006’

  32. [2021-07-16 11:57:07] VERBOSE[3843] chan_sip.c: Unregistered SIP ‘1004’

  33. [2021-07-16 11:57:07] VERBOSE[3843] chan_sip.c: Registered SIP ‘1004’ at 192.168.0.10:52946

  34. [2021-07-16 11:57:07] VERBOSE[3843] chan_sip.c: Unregistered SIP ‘1004’

  35. [2021-07-16 11:57:07] VERBOSE[3843] chan_sip.c: Registered SIP ‘1004’ at 192.168.0.10:52946

  36. [2021-07-16 11:57:14] VERBOSE[3843][C-00000004] netsock2.c: Using SIP VIDEO TOS bits 136

  37. [2021-07-16 11:57:14] VERBOSE[3843][C-00000004] netsock2.c: Using SIP VIDEO CoS mark 6

  38. [2021-07-16 11:57:14] VERBOSE[3843][C-00000004] netsock2.c: Using SIP RTP TOS bits 184

  39. [2021-07-16 11:57:14] VERBOSE[3843][C-00000004] netsock2.c: Using SIP RTP CoS mark 5

  40. [2021-07-16 11:57:14] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:1] ResetCDR(“SIP/1004-00000007”, “”) in new stack

  41. [2021-07-16 11:57:14] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:2] NoCDR(“SIP/1004-00000007”, “”) in new stack

  42. [2021-07-16 11:57:14] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:3] Progress(“SIP/1004-00000007”, “”) in new stack

  43. [2021-07-16 11:57:14] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:4] Wait(“SIP/1004-00000007”, “1”) in new stack

  44. [2021-07-16 11:57:15] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:5] Playback(“SIP/1004-00000007”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack

  45. [2021-07-16 11:57:15] VERBOSE[3844][C-00000004] file.c: <SIP/1004-00000007> Playing ‘silence/1.ulaw’ (language ‘en’)

  46. [2021-07-16 11:57:16] VERBOSE[3844][C-00000004] file.c: <SIP/1004-00000007> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)

  47. [2021-07-16 11:57:19] VERBOSE[3844][C-00000004] file.c: <SIP/1004-00000007> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)

  48. [2021-07-16 11:57:21] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:6] Wait(“SIP/1004-00000007”, “1”) in new stack

  49. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [1010@from-internal:7] Congestion(“SIP/1004-00000007”, “20”) in new stack

  50. [2021-07-16 11:57:22] WARNING[3844][C-00000004] channel.c: Prodding channel ‘SIP/1004-00000007’ failed

  51. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Spawn extension (from-internal, 1010, 7) exited non-zero on ‘SIP/1004-00000007’

  52. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [h@from-internal:1] Macro(“SIP/1004-00000007”, “hangupcall”) in new stack

  53. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/1004-00000007”, “1?theend”) in new stack

  54. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx_builtins.c: Goto (macro-hangupcall,s,3)

  55. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/1004-00000007”, “0?Set(CDR(recordingfile)=)”) in new stack

  56. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“SIP/1004-00000007”, " monior file= ") in new stack

  57. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [s@macro-hangupcall:5] AGI(“SIP/1004-00000007”, “attendedtransfer-rec-restart.php,”) in new stack

  58. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php

  59. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] res_agi.c: <SIP/1004-00000007>AGI Script attendedtransfer-rec-restart.php completed, returning 0

  60. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Executing [s@macro-hangupcall:6] Hangup(“SIP/1004-00000007”, “”) in new stack

  61. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on ‘SIP/1004-00000007’ in macro ‘hangupcall’

  62. [2021-07-16 11:57:22] VERBOSE[3844][C-00000004] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1004-00000007’

  63. [2021-07-16 11:57:22] VERBOSE[3847] chan_sip.c: Unregistered SIP ‘1004’

  64. [2021-07-16 11:57:22] VERBOSE[3847] chan_sip.c: Registered SIP ‘1004’ at 192.168.0.10:52950

  65. [2021-07-16 11:57:22] VERBOSE[3847] chan_sip.c: Unregistered SIP ‘1004’

  66. [2021-07-16 11:57:22] VERBOSE[3847] chan_sip.c: Registered SIP ‘1004’ at 192.168.0.10:52950

  67. [2021-07-16 13:50:15] VERBOSE[7806] chan_sip.c: Unregistered SIP ‘1005’

  68. [2021-07-16 13:59:43] VERBOSE[1439] asterisk.c: Remote UNIX connection

  69. [2021-07-16 14:00:00] VERBOSE[3847][C-00000005] netsock2.c: Using SIP VIDEO TOS bits 136

  70. [2021-07-16 14:00:00] VERBOSE[3847][C-00000005] netsock2.c: Using SIP VIDEO CoS mark 6

  71. [2021-07-16 14:00:00] VERBOSE[3847][C-00000005] netsock2.c: Using SIP RTP TOS bits 184

  72. [2021-07-16 14:00:00] VERBOSE[3847][C-00000005] netsock2.c: Using SIP RTP CoS mark 5

  73. [2021-07-16 14:00:00] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:1] ResetCDR(“SIP/1004-00000008”, “”) in new stack

  74. [2021-07-16 14:00:00] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:2] NoCDR(“SIP/1004-00000008”, “”) in new stack

  75. [2021-07-16 14:00:00] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:3] Progress(“SIP/1004-00000008”, “”) in new stack

  76. [2021-07-16 14:00:00] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:4] Wait(“SIP/1004-00000008”, “1”) in new stack

  77. [2021-07-16 14:00:01] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:5] Playback(“SIP/1004-00000008”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack

  78. [2021-07-16 14:00:01] VERBOSE[8175][C-00000005] file.c: <SIP/1004-00000008> Playing ‘silence/1.ulaw’ (language ‘en’)

  79. [2021-07-16 14:00:02] VERBOSE[8175][C-00000005] file.c: <SIP/1004-00000008> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)

  80. [2021-07-16 14:00:04] VERBOSE[8175][C-00000005] file.c: <SIP/1004-00000008> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)

  81. [2021-07-16 14:00:07] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:6] Wait(“SIP/1004-00000008”, “1”) in new stack

  82. [2021-07-16 14:00:08] VERBOSE[8175][C-00000005] pbx.c: Executing [1010@from-internal:7] Congestion(“SIP/1004-00000008”, “20”) in new stack

16

How about

dialplan show @ext-group

?

17

Asterisk*CLI> dialplan show @ext-group
[ Context ‘ext-group’ created by ‘pbx_config’ ]
‘h’ => 1. Macro(hangupcall,) [pbx_config]
Include => ‘ext-group-custom’ [pbx_config]

-= 1 extension (1 priority) in 1 context. =-

18

Have you “committed” the ring group you built?

19

503 (Service Unavailable) is “normal”, given that 1010 is routing to the bad-number context. Of course, that shouldn’t be; a higher priority context for the RG should be present.

I’m quite puzzled. Possibly, something went wrong when setting up the RG, or something is wrong with the normal dial plan hierarchy.

At the Asterisk command prompt, type these commands:
dialplan show from-internal (should show from-internal-xfer included)
diaplan show from-internal-xfer (should show from-internal-additional included)
dialplan show from-internal-additional (should show ext-group included)
dialplan show ext-group (should show ring group 1010)

Possible ways to clean up:
From root shell prompt, issue fwconsole restart
Reboot the entire server.
Delete the RG, Apply Config, Add the RG again, Apply Config.
Create a new RG with a different number e.g. 1011, Apply Config.

After each step, test whether the RG is working.

20

I tried RG 999, same issue, after deleting the original one

Asterisk*CLI> dialplan show from-internal
[ Context ‘from-internal’ created by ‘pbx_config’ ]
‘h’ => 1. Macro(hangupcall) [pbx_config]
Include => ‘from-internal-noxfer’ [pbx_config]
Include => ‘from-internal-xfer’ [pbx_config]
Include => ‘bad-number’ [pbx_config]

-= 1 extension (1 priority) in 1 context. =-
AsteriskCLI> diaplan show from-internal-xfer
No such command ‘diaplan show from-internal-xfer’ (type ‘core show help diaplan show’ for other possible commands)
AsteriskCLI> dialplan show from-internal-additional
[ Context ‘from-internal-additional’ created by ‘pbx_config’ ]
‘h’ => 1. Hangup() [pbx_config]
Include => ‘from-internal-additional-custom’ [pbx_config]
Include => ‘ext-meetme’ [pbx_config]
Include => ‘app-fmf-toggle’ [pbx_config]
Include => ‘ext-findmefollow’ [pbx_config]
Include => ‘fmgrps’ [pbx_config]
Include => ‘app-calltrace’ [pbx_config]
Include => ‘app-echo-test’ [pbx_config]
Include => ‘app-speakextennum’ [pbx_config]
Include => ‘app-speakingclock’ [pbx_config]
Include => ‘app-recordings’ [pbx_config]
Include => ‘ext-group’ [pbx_config]
Include => ‘grps’ [pbx_config]
Include => ‘app-dialvm’ [pbx_config]
Include => ‘app-vmmain’ [pbx_config]
Include => ‘ext-local-confirm’ [pbx_config]
Include => ‘findmefollow-ringallv2’ [pbx_config]
Include => ‘app-pickup’ [pbx_config]
Include => ‘app-chanspy’ [pbx_config]
Include => ‘ext-test’ [pbx_config]
Include => ‘ext-local’ [pbx_config]
Include => ‘outbound-allroutes’ [pbx_config]

-= 1 extension (1 priority) in 1 context. =-
Asterisk*CLI> dialplan show ext-group
[ Context ‘ext-group’ created by ‘pbx_config’ ]
‘h’ => 1. Macro(hangupcall,) [pbx_config]
Include => ‘ext-group-custom’ [pbx_config]

-= 1 extension (1 priority) in 1 context. =-