Ring group: Signal "Busy" while calls are beeing answered

FreePBX Applications / Modules
1

Hello,

I would like to configure a rIng group #100 (or something similar).

Members of the group are 101, 102, 103, 104.

I have a ring-all-strategy.

My collegues decided, that only 1 incoming call via #100 at the same time should be possible.

I.e. if one collegue (e.g. 101) is talking to someone who has called via 100, the 100 should be signal “busy” or play an automated answer. I.e. the 102-104 will not ring.

How can this be accomplished?

Thanks

Martin

2

Custom dial plan, using group counts, and invoking the underlying ring group as a non-optimising local channel (or directly invoking the endpoints associated with 101, etc.), so that it does not lose control until the call completes.

1 Like
3

Cool. Thanks!