Report/know when call recording is turned off

  1. Write a query that compares the CDR to the recordings in the server folder. If there is a record without a recording, you can investigate.

  2. Write a new feature code for the receptionist to use that logs the relevant information you want to collect before triggering the normal *1 feature code.

Feature Codes Admin User Guide - PBX GUI - Documentation (freepbx.org)

Defining custom feature codes - FreePBX - FreePBX Community Forums