Hi all. I’m new here, although I’ve been reading the forum for a while. I have official registration and acquired the call center package. Everything has been working correctly until a few days ago, and after 5 months without errors, the outgoing calls have stopped recording. I have all the extensions, the trunks, the queues, and the ountbound routes configured as “force” recordings. And as I say, the incoming call record them perfectly. At the moment I have enabled the recording on demand with * 1 but the human factor worries me.
Any suggestion are welcome?¿.