Queue Name

FreePBX Development
1

Can someone tell me where I can read the Queue Name from.

Thanks

2

We are using the Asterisk Management Interface on port 5038. We can get most of the queue information using ‘QueueStatus’ but the queue name isn’t a part of the result. I’ve been told that FreePBX saves this in a database so is there anyway of retriveing this and matching it with the Queue Number?

Thanks

3

From Asterisk point of view, there is only the queue number. In FreePBX we have a description field. You can retrieve this from the queues_config table:

mysql> select extension, descr from queues_config;
+-----------+--------------------+
| extension | descr              |
+-----------+--------------------+
| 9325      | Some Queue         |
| 2499      | Support-Q          |
| 9326      | Another-Q          |
| 9327      | FreePBX-Q          |
| 9328      | Just a Name        |
+-----------+--------------------+
4

Thanks for the prompt reply. The information I forgot to mention is that I’m trying to read the Queue Name via the management interface.

5

Well, you have to be more specific, which management interface?

6

In FreePBX, Inbound Call Control, Queues