Wireshark to see what is happening to the traffic coming from the phone for the registration. If you do not see anything on the FreePBX log, your traffic is being blocked before coming to the box.
First of all the IP phones are getting IP from a local DHCP server.
Access to rs.sangoma.net is allowed from the router and of course i ve set all the remote networks in Asterisk SIP settings.
Also i ve se tthe remote networks in FreePBX firewall as zone LOCAL if that helps.
No firewall is blocking any traffic either to FreePBX or Sangoma portal
I ve set up HTTP provisioning without any authentication in Sangoma portal
If you are not seeing the phones hit the FreePBX server in the log, its something before that. What about the phone logs? Does the phone have a log of what is happening as it tries to negotiate?
I’ve had many problems updating firmware ever since .62. Usually, I just keep rebooting and resetting the phone to factory default and it just works. I have also changed back to using tftp as I’ve not been having much joy with the http authentication.