I’m trying to prevent Music on Hold from being played when the remote party is taking a second call. It seems like some sort of “On Hold” detection is on and starts playing the PBX local MoH. I’d like to have the remote’s real audio (usually a single bip and then nothing on cell phones) playing so it doesnt disturbs conferences. I tried playing with mohsuggest/mohinterpret parameters but I cannot find where to put these so it works. If anybody ran through this can help, I’d be glad !
Yeah, but we have no control over cell phones. Desk phones, on the other hand, we do, but getting this right so that the system “magically” knows that the people on hold are in a conference is going to be pretty challenging.