Outbound CID Based on Group

[mmoo9154 (Mark)]

I know that FreePBX determines the outbound CID based on the trunk setting and can be overridden with the extension’s Outbound CID.

I’m wondering if anyone knows of a plug-in that allows setting the outbound CID based on the group(s) the user belongs to?

Seems like that would be very useful.

If not, is there a way to change the extension CID in a batch? Or do I have to change them one-by-one by hand??

[lgaetz (Lorne Gaetz)]

Are you referring to call pickup groups? ring groups? or some other group definition. Regardless of the answer there is no GUI support for what you’re looking for.

is there a way to change the extension CID in a batch?

Bulk Handler, export to csv, edit and re-import
https://wiki.freepbx.org/display/FPG/Bulk+Handler+User+Guide

[mmoo9154 (Mark)]

I’m actually asking about group groups. Admin > User Management > Groups.

But setting the outbound caller ID based on what ring group or queue the extension is a member of would solve the problem for some situations. Is there a way to do that?

Thanks for the Bulk Handler tip @Igaetz. That looks like a way to work around what I need until I can find a plug in that will set it based on the actual group membership. I’ll give that a try.

[lgaetz (Lorne Gaetz)]

If your CID is fairly static, I would think setting at the extension level would work the best. If not static, the commercial Caller ID Management module would prob fit the bill:
https://wiki.freepbx.org/display/FPG/Caller+ID+Management