Outbound CID Based on Group

Tags: #<Tag:0x00007f7025b6bf10> #<Tag:0x00007f7025b6bab0>

(Mark Moore) #1

I know that FreePBX determines the outbound CID based on the trunk setting and can be overridden with the extension’s Outbound CID.

I’m wondering if anyone knows of a plug-in that allows setting the outbound CID based on the group(s) the user belongs to?

Seems like that would be very useful.

If not, is there a way to change the extension CID in a batch? Or do I have to change them one-by-one by hand??

(Lorne Gaetz) #2

Are you referring to call pickup groups? ring groups? or some other group definition. Regardless of the answer there is no GUI support for what you’re looking for.

is there a way to change the extension CID in a batch?

Bulk Handler, export to csv, edit and re-import

(Mark Moore) #3

I’m actually asking about group groups. :grin: Admin > User Management > Groups.

But setting the outbound caller ID based on what ring group or queue the extension is a member of would solve the problem for some situations. Is there a way to do that?

Thanks for the Bulk Handler tip @Igaetz. That looks like a way to work around what I need until I can find a plug in that will set it based on the actual group membership. I’ll give that a try.

(Lorne Gaetz) #4

If your CID is fairly static, I would think setting at the extension level would work the best. If not static, the commercial Caller ID Management module would prob fit the bill:

(system) closed #5

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