One manual override for multiple call flow controls

[bblevins]

Hello All,
FreePBX 15.0.16.75
Current Asterisk Version: 15.7.4
I’m working on trying to figure out how to use call flow control (“DayNight”) I believe in early versions you could dial *28 and toggle all CFC’s off and on I’m looking for the same functionality with this version but I don’t see how that is achievable in this version at least from the GUI, I searched the topic and haven’t found a solution yet. My scenario is i have one receptionist answering for multiple people/exts when the receptionist steps away I’d like to dial a feature code “*28” to turn off/on “CFC” so the call goes straight to the ext and vice versa.

[Stewart1 (Stewart)]

You can have multiple Time Conditions controlled by one Call Flow Control, which might do what you’re looking for.

In Advanced Settings, see the help for Hook Time Conditions Module.

[bblevins]

Thank you Stewart1 for your reply,
I have 8 ext that get answered by the receptionist currently the inbound route for each ext goes to a CFC which states normal rings the queue and override rings the ext, I’m not asking you to configure this for me but how would a TC work in this environment and be able to achieve one “over ride” button to control 8 CFC’s ?

[PitzKey (Itzik)]

Hover over the little (?) helper. Also once you enable it, go to any time condition and you’ll see there’s a new field, if you hover of that helper, it’ll give you some additional info.

Call Flow Control Module/ Hook Time Conditions Module

Can anyone explain what this can do in regards to multiple time conditions and a “master switch”. If you look in advanced settings you will notice that it’s an on or off switch. It also says this: The second use is the ability to associate a single call flow toggle with multiple time conditions thus creating a master switch that can be used to override several possible call flows through different time conditions. If anyone has info on this advanced feature, please enlighten. This might be a s…

@bblevins

Current Asterisk Version: 15.7.4

Just FYI, Asterisk 15 is EOL, consider upgrading to 16

asterisk-version-switch

[bblevins]

Thank you for your reply !
I just upgraded to Asterisk 16
So if I understand I set CFC to hook TC in advanced settings, then I point the inbound routes to the TC for each ext then set the “call flow toggle associate with” to one CFC ?

[bblevins]

This setup seems to work how i want it to , thanks for everyone’s reply !