The remote extensions were fully working a while ago, but at some point they started to have this issue, the two remote users took quite a while to report the issue so we don’t know when exactly it started to happen thus what might have changed. Remote extensions are a Mitel 6865i and a Aastra 6731i; I’ve tried it on multiple internet connections (all AT&T with plenty of bandwidth) and all extras/helpers in the home router turned off, but same issues. FreePBX is running in ESXi with a SonicWall in front. I’ve attached screenshots of relevant settings and below is the behavior of the remote phones:
Remote > External: Two Way Audio
Remote > Internal: No Audio
Internal > Remote: Voicemail (remote phone doesn’t ring)
External > Remote: Untested
I’ve tried everything I could think of and quite a few search result suggestions, any thoughts would be appreciated…
Since apparently as a newbie I can only post one image and can’t post links, here is a link to the images:
Thanks, I had run across that article in my searching also, but it looks like his solution was the addition of direct_media in the pjsip config files, which I already have in place. Any other thoughts?