New Install - Not Registering SIP trunk, No failure message

FreePBX
, ,
1

I have a new installation of FreePBX 14 that has trunks from several providers, including DIDNumbers, Simonics, and a few other local providers.

The trunks from DIDnumbers have no problems registering, however my trunks from Simonics will not register (we’ve reached out to Bill at Simonics and he doesn’t see any issues with the platform, he’s looked at our logs, and doesn’t see any registration failures.

Essentially, what’s happening is that it’s not sending a registration request to the Simonics servers, however it shows that they’re online or in OK status.

Here is the SIP_Chan Info.

Name/username Host Dyn Forcerport Comedia ACL Port Status Description
USERNAME REMOVED FOR SECURITY 162.243.107.101 Yes Yes 5060 OK (29 ms)
USERNAME REMOVED FOR SECURITY 45.55.163.124 Yes Yes 5060 OK (27 ms)
USERNAME REMOVED FOR SECURITY 198.199.84.66 Yes Yes 5060 OK (31 ms)
USERNAME REMOVED FOR SECURITY 159.203.184.149 Yes Yes 5060 OK (26 ms)
USERNAME REMOVED FOR SECURITY 104.236.102.59 Yes Yes 5060 OK (19 ms)
didnumbers-eu1 109.68.164.21 Yes Yes 5060 Unmonitored
didnumbers-eu2 109.68.162.229 Yes Yes 5060 Unmonitored
didnumbers-hk1 103.16.26.75 Yes Yes 5060 Unmonitored
didnumbers-sip 109.68.162.235 Yes Yes 5060 Unmonitored
didnumbers-us1 199.195.234.98 Yes Yes 5060 Unmonitored
didnumbers-us2 65.98.62.210 Yes Yes 5060 Unmonitored
13 sip peers [Monitored: 7 online, 0 offline Unmonitored: 6 online, 0 offline]

I’ve never seen the Unmonitored before until we did this installation, so I’m not sure why we’re seeing that, but the registration shows that it’s in “OK” status. But SIP Registry shows as empty.

Host dnsmgr Username Refresh State Reg.Time
0 SIP registrations.

It is driving me insane. I have removed the firewalls, whitelisted all Simonics IP addresses, disabled anything that monitors and controls traffic, and all of the needed ports are forwarded for both TCP, and UDP.

I’m reaching out to the community for help before I throw this server off a 10 story building, haha.

Anyone who’s had an issue like this, please let me know how to fix it. We’ve done multiple installs, and come to the same issue each time.

Server Setup:

  • 1 Static Public IP Address
  • 2 NAT Enabled IP Addresses (with ports forwarded, for local SIP traffic)
  • ConfigServ Firewall, installed and configured to allow asterisk traffic.
  • FreePBX updated regularly using YUM, and patches from FPBX wiki.
  • Server is configured for NAT translation (nat=yes in sip.conf).
  • PJSIP is disabled, Chan_SIP is primary, with port set as default (5060)
  • Everything BUT Simonics Trunks are working.
2

Have you restarted Asterisk? It shouldn’t be necessary, but when making changes to trunks it too often fixes when all else fails.

3

Yes. We’ve restarted the system and asterisk several times. It’s not effected it.

It will still not give any kind of log to if it is attempting to register, if registration fails, etc.

4

No takers? I’m desperate to get this resolved. We can’t make any calls. :frowning:

5

You can’t be too desperate, you haven’t posted the logs showing the connection failing. Without the log information, we would be doing a Google search and pointing you at “LMGTFY”.

6

That’s the point I’m attempting to make. THERE ARE NO LOGS showing this issue.

Which is why both myself and Bill from Simonics are at a complete loss.

I honestly have no idea where to go from here.

7

How about to capture packets of your trunk to Simonics??
Packet capture could be made with tcpdump command (http://www.tcpdump.org/tcpdump_man.html#lbAF).

8

FreePBX 14 has sngrep installed by default which is all you should need to debug registration issues.

9

I’ve run SNGREP.

This is all it’s reporting for the Simonics trunks:

14 OPTIONS [email protected] gvgw.simonics.com 3 X.X.X.X:5060 198.199.84.66:5060
15 OPTIONS [email protected] gvgw.simonics.com 3 X.X.X.X:5060 159.203.110.178:5060
16 OPTIONS [email protected] gvgw.simonics.com 3 X.X.X.X:5060 45.55.163.124:5060
17 OPTIONS [email protected] gvgw.simonics.com 3 X.X.X.X:5060 162.243.210.200:5060

10

OPTIONS packets are not used to register, you are looking for REGISTRATION packets.

11

I understand that’s what I’m looking for. But there are none. If you read my previous reply, you would see that this is all that comes up in any log for the Simonics trunks. There is no register, invite, or anything else. Only options.

I’ve confirmed with Bill from Simonics that all registration information and configuration details are correct and should be working, however the phone system will not register the trunks.

12

Here is the TCP dump you requested.

X.X.X.X = FreePBX Public IP Address
my.phone.system = FreePBX Public URL

[root@phone ~]# tcpdump host gvgw.simonics.com -vv
tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 65535 bytes
13:34:59.497185 IP (tos 0x60, ttl 64, id 44373, offset 0, flags [none], proto UDP (17), length 578)
    ** my.phone.system **.sip > gvgw10.simonics.com.sip: [bad udp cksum 0xaf0f -> 0x98f1!] SIP, length: 550
        OPTIONS sip:gvgw.simonics.com SIP/2.0
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK7284ad49;rport
        Max-Forwards: 70
        From: "Unknown" <sip:[email protected]>;tag=as74a3f734
        To: <sip:gvgw.simonics.com>
        Contact: <sip:[email protected]:5060>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        User-Agent: FPBX-14.0.1.4(13.17.2)
        Date: Wed, 04 Oct 2017 17:34:59 GMT
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
        Supported: replaces, timer
        Content-Length: 0


        0x0000:  4f50 5449 4f4e 5320 7369 703a 6776 6777
        0x0010:  2e73 696d 6f6e 6963 732e 636f 6d20 5349
        0x0020:  502f 322e 300d 0a56 6961 3a20 5349 502f
        0x0030:  322e 302f 5544 5020 3731 2e31 3135 2e31
        0x0040:  3530 2e35 333a 3530 3630 3b62 7261 6e63
        0x0050:  683d 7a39 6847 3462 4b37 3238 3461 6434
        0x0060:  393b 7270 6f72 740d 0a4d 6178 2d46 6f72
        0x0070:  7761 7264 733a 2037 300d 0a46 726f 6d3a
        0x0080:  2022 556e 6b6e 6f77 6e22 203c 7369 703a
        0x0090:  556e 6b6e 6f77 6e40 3731 2e31 3135 2e31
        0x00a0:  3530 2e35 333e 3b74 6167 3d61 7337 3461
        0x00b0:  3366 3733 340d 0a54 6f3a 203c 7369 703a
        0x00c0:  6776 6777 2e73 696d 6f6e 6963 732e 636f
        0x00d0:  6d3e 0d0a 436f 6e74 6163 743a 203c 7369
        0x00e0:  703a 556e 6b6e 6f77 6e40 3731 2e31 3135
        0x00f0:  2e31 3530 2e35 333a 3530 3630 3e0d 0a43
        0x0100:  616c 6c2d 4944 3a20 3630 3430 6630 3230
        0x0110:  3065 6533 3766 3961 3462 3764 6139 3866
        0x0120:  3137 3032 3035 6363 4037 312e 3131 352e
        0x0130:  3135 302e 3533 3a35 3036 300d 0a43 5365
        0x0140:  713a 2031 3032 204f 5054 494f 4e53 0d0a
        0x0150:  5573 6572 2d41 6765 6e74 3a20 4650 4258
        0x0160:  2d31 342e 302e 312e 3428 3133 2e31 372e
        0x0170:  3229 0d0a 4461 7465 3a20 5765 642c 2030
        0x0180:  3420 4f63 7420 3230 3137 2031 373a 3334
        0x0190:  3a35 3920 474d 540d 0a41 6c6c 6f77 3a20
        0x01a0:  494e 5649 5445 2c20 4143 4b2c 2043 414e
        0x01b0:  4345 4c2c 204f 5054 494f 4e53 2c20 4259
        0x01c0:  452c 2052 4546 4552 2c20 5355 4253 4352
        0x01d0:  4942 452c 204e 4f54 4946 592c 2049 4e46
        0x01e0:  4f2c 2050 5542 4c49 5348 2c20 4d45 5353
        0x01f0:  4147 450d 0a53 7570 706f 7274 6564 3a20
        0x0200:  7265 706c 6163 6573 2c20 7469 6d65 720d
        0x0210:  0a43 6f6e 7465 6e74 2d4c 656e 6774 683a
        0x0220:  2030 0d0a 0d0a
13:34:59.520955 IP (tos 0x0, ttl 57, id 5602, offset 0, flags [DF], proto UDP (17), length 347)
    gvgw10.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 319
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK7284ad49;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as74a3f734
        To: <sip:gvgw.simonics.com>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3130 3020 5472 7969
        0x0010:  6e67 0d0a 5669 613a 2053 4950 2f32 2e30
        0x0020:  2f55 4450 2037 312e 3131 352e 3135 302e
        0x0030:  3533 3a35 3036 303b 6272 616e 6368 3d7a
        0x0040:  3968 4734 624b 3732 3834 6164 3439 3b72
        0x0050:  706f 7274 3d35 3036 303b 7265 6365 6976
        0x0060:  6564 3d37 312e 3131 352e 3135 302e 3533
        0x0070:  0d0a 4672 6f6d 3a20 2255 6e6b 6e6f 776e
        0x0080:  2220 3c73 6970 3a55 6e6b 6e6f 776e 4037
        0x0090:  312e 3131 352e 3135 302e 3533 3e3b 7461
        0x00a0:  673d 6173 3734 6133 6637 3334 0d0a 546f
        0x00b0:  3a20 3c73 6970 3a67 7667 772e 7369 6d6f
        0x00c0:  6e69 6373 2e63 6f6d 3e0d 0a43 616c 6c2d
        0x00d0:  4944 3a20 3630 3430 6630 3230 3065 6533
        0x00e0:  3766 3961 3462 3764 6139 3866 3137 3032
        0x00f0:  3035 6363 4037 312e 3131 352e 3135 302e
        0x0100:  3533 3a35 3036 300d 0a43 5365 713a 2031
        0x0110:  3032 204f 5054 494f 4e53 0d0a 5365 7276
        0x0120:  6572 3a20 4756 4757 0d0a 436f 6e74 656e
        0x0130:  742d 4c65 6e67 7468 3a20 300d 0a0d 0a
13:34:59.521535 IP (tos 0x0, ttl 57, id 5603, offset 0, flags [DF], proto UDP (17), length 423)
    gvgw10.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 395
        SIP/2.0 200 OK
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK7284ad49;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as74a3f734
        To: <sip:gvgw.simonics.com>;tag=1446129598
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3230 3020 4f4b 0d0a
        0x0010:  5669 613a 2053 4950 2f32 2e30 2f55 4450
        0x0020:  2037 312e 3131 352e 3135 302e 3533 3a35
        0x0030:  3036 303b 6272 616e 6368 3d7a 3968 4734
        0x0040:  624b 3732 3834 6164 3439 3b72 706f 7274
        0x0050:  3d35 3036 303b 7265 6365 6976 6564 3d37
        0x0060:  312e 3131 352e 3135 302e 3533 0d0a 4672
        0x0070:  6f6d 3a20 2255 6e6b 6e6f 776e 2220 3c73
        0x0080:  6970 3a55 6e6b 6e6f 776e 4037 312e 3131
        0x0090:  352e 3135 302e 3533 3e3b 7461 673d 6173
        0x00a0:  3734 6133 6637 3334 0d0a 546f 3a20 3c73
        0x00b0:  6970 3a67 7667 772e 7369 6d6f 6e69 6373
        0x00c0:  2e63 6f6d 3e3b 7461 673d 3134 3436 3132
        0x00d0:  3935 3938 0d0a 4361 6c6c 2d49 443a 2036
        0x00e0:  3034 3066 3032 3030 6565 3337 6639 6134
        0x00f0:  6237 6461 3938 6631 3730 3230 3563 6340
        0x0100:  3731 2e31 3135 2e31 3530 2e35 333a 3530
        0x0110:  3630 0d0a 4353 6571 3a20 3130 3220 4f50
        0x0120:  5449 4f4e 530d 0a53 6572 7665 723a 2047
        0x0130:  5647 570d 0a41 6c6c 6f77 3a20 4143 4b2c
        0x0140:  2049 4e56 4954 452c 2042 5945 2c20 4341
        0x0150:  4e43 454c 2c20 5245 4749 5354 4552 2c20
        0x0160:  5245 4645 522c 204f 5054 494f 4e53 2c20
        0x0170:  494e 464f 0d0a 436f 6e74 656e 742d 4c65
        0x0180:  6e67 7468 3a20 300d 0a0d 0a
13:34:59.697144 IP (tos 0x60, ttl 64, id 57588, offset 0, flags [none], proto UDP (17), length 578)
    ** my.phone.system **.sip > gvgw11.simonics.com.sip: [bad udp cksum 0xb09b -> 0x8099!] SIP, length: 550
        OPTIONS sip:gvgw.simonics.com SIP/2.0
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK3c1904bb;rport
        Max-Forwards: 70
        From: "Unknown" <sip:[email protected]>;tag=as3dd2cb10
        To: <sip:gvgw.simonics.com>
        Contact: <sip:[email protected]:5060>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        User-Agent: FPBX-14.0.1.4(13.17.2)
        Date: Wed, 04 Oct 2017 17:34:59 GMT
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
        Supported: replaces, timer
        Content-Length: 0


        0x0000:  4f50 5449 4f4e 5320 7369 703a 6776 6777
        0x0010:  2e73 696d 6f6e 6963 732e 636f 6d20 5349
        0x0020:  502f 322e 300d 0a56 6961 3a20 5349 502f
        0x0030:  322e 302f 5544 5020 3731 2e31 3135 2e31
        0x0040:  3530 2e35 333a 3530 3630 3b62 7261 6e63
        0x0050:  683d 7a39 6847 3462 4b33 6331 3930 3462
        0x0060:  623b 7270 6f72 740d 0a4d 6178 2d46 6f72
        0x0070:  7761 7264 733a 2037 300d 0a46 726f 6d3a
        0x0080:  2022 556e 6b6e 6f77 6e22 203c 7369 703a
        0x0090:  556e 6b6e 6f77 6e40 3731 2e31 3135 2e31
        0x00a0:  3530 2e35 333e 3b74 6167 3d61 7333 6464
        0x00b0:  3263 6231 300d 0a54 6f3a 203c 7369 703a
        0x00c0:  6776 6777 2e73 696d 6f6e 6963 732e 636f
        0x00d0:  6d3e 0d0a 436f 6e74 6163 743a 203c 7369
        0x00e0:  703a 556e 6b6e 6f77 6e40 3731 2e31 3135
        0x00f0:  2e31 3530 2e35 333a 3530 3630 3e0d 0a43
        0x0100:  616c 6c2d 4944 3a20 3264 3534 6634 3964
        0x0110:  3530 6264 3161 6235 3236 6535 3566 3131
        0x0120:  3338 6639 6663 6534 4037 312e 3131 352e
        0x0130:  3135 302e 3533 3a35 3036 300d 0a43 5365
        0x0140:  713a 2031 3032 204f 5054 494f 4e53 0d0a
        0x0150:  5573 6572 2d41 6765 6e74 3a20 4650 4258
        0x0160:  2d31 342e 302e 312e 3428 3133 2e31 372e
        0x0170:  3229 0d0a 4461 7465 3a20 5765 642c 2030
        0x0180:  3420 4f63 7420 3230 3137 2031 373a 3334
        0x0190:  3a35 3920 474d 540d 0a41 6c6c 6f77 3a20
        0x01a0:  494e 5649 5445 2c20 4143 4b2c 2043 414e
        0x01b0:  4345 4c2c 204f 5054 494f 4e53 2c20 4259
        0x01c0:  452c 2052 4546 4552 2c20 5355 4253 4352
        0x01d0:  4942 452c 204e 4f54 4946 592c 2049 4e46
        0x01e0:  4f2c 2050 5542 4c49 5348 2c20 4d45 5353
        0x01f0:  4147 450d 0a53 7570 706f 7274 6564 3a20
        0x0200:  7265 706c 6163 6573 2c20 7469 6d65 720d
        0x0210:  0a43 6f6e 7465 6e74 2d4c 656e 6774 683a
        0x0220:  2030 0d0a 0d0a
13:34:59.713091 IP (tos 0x0, ttl 56, id 8372, offset 0, flags [DF], proto UDP (17), length 347)
    gvgw11.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 319
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK3c1904bb;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as3dd2cb10
        To: <sip:gvgw.simonics.com>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3130 3020 5472 7969
        0x0010:  6e67 0d0a 5669 613a 2053 4950 2f32 2e30
        0x0020:  2f55 4450 2037 312e 3131 352e 3135 302e
        0x0030:  3533 3a35 3036 303b 6272 616e 6368 3d7a
        0x0040:  3968 4734 624b 3363 3139 3034 6262 3b72
        0x0050:  706f 7274 3d35 3036 303b 7265 6365 6976
        0x0060:  6564 3d37 312e 3131 352e 3135 302e 3533
        0x0070:  0d0a 4672 6f6d 3a20 2255 6e6b 6e6f 776e
        0x0080:  2220 3c73 6970 3a55 6e6b 6e6f 776e 4037
        0x0090:  312e 3131 352e 3135 302e 3533 3e3b 7461
        0x00a0:  673d 6173 3364 6432 6362 3130 0d0a 546f
        0x00b0:  3a20 3c73 6970 3a67 7667 772e 7369 6d6f
        0x00c0:  6e69 6373 2e63 6f6d 3e0d 0a43 616c 6c2d
        0x00d0:  4944 3a20 3264 3534 6634 3964 3530 6264
        0x00e0:  3161 6235 3236 6535 3566 3131 3338 6639
        0x00f0:  6663 6534 4037 312e 3131 352e 3135 302e
        0x0100:  3533 3a35 3036 300d 0a43 5365 713a 2031
        0x0110:  3032 204f 5054 494f 4e53 0d0a 5365 7276
        0x0120:  6572 3a20 4756 4757 0d0a 436f 6e74 656e
        0x0130:  742d 4c65 6e67 7468 3a20 300d 0a0d 0a
13:34:59.713322 IP (tos 0x0, ttl 56, id 8373, offset 0, flags [DF], proto UDP (17), length 423)
    gvgw11.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 395
        SIP/2.0 200 OK
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK3c1904bb;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as3dd2cb10
        To: <sip:gvgw.simonics.com>;tag=1050606956
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3230 3020 4f4b 0d0a
        0x0010:  5669 613a 2053 4950 2f32 2e30 2f55 4450
        0x0020:  2037 312e 3131 352e 3135 302e 3533 3a35
        0x0030:  3036 303b 6272 616e 6368 3d7a 3968 4734
        0x0040:  624b 3363 3139 3034 6262 3b72 706f 7274
        0x0050:  3d35 3036 303b 7265 6365 6976 6564 3d37
        0x0060:  312e 3131 352e 3135 302e 3533 0d0a 4672
        0x0070:  6f6d 3a20 2255 6e6b 6e6f 776e 2220 3c73
        0x0080:  6970 3a55 6e6b 6e6f 776e 4037 312e 3131
        0x0090:  352e 3135 302e 3533 3e3b 7461 673d 6173
        0x00a0:  3364 6432 6362 3130 0d0a 546f 3a20 3c73
        0x00b0:  6970 3a67 7667 772e 7369 6d6f 6e69 6373
        0x00c0:  2e63 6f6d 3e3b 7461 673d 3130 3530 3630
        0x00d0:  3639 3536 0d0a 4361 6c6c 2d49 443a 2032
        0x00e0:  6435 3466 3439 6435 3062 6431 6162 3532
        0x00f0:  3665 3535 6631 3133 3866 3966 6365 3440
        0x0100:  3731 2e31 3135 2e31 3530 2e35 333a 3530
        0x0110:  3630 0d0a 4353 6571 3a20 3130 3220 4f50
        0x0120:  5449 4f4e 530d 0a53 6572 7665 723a 2047
        0x0130:  5647 570d 0a41 6c6c 6f77 3a20 4143 4b2c
        0x0140:  2049 4e56 4954 452c 2042 5945 2c20 4341
        0x0150:  4e43 454c 2c20 5245 4749 5354 4552 2c20
        0x0160:  5245 4645 522c 204f 5054 494f 4e53 2c20
        0x0170:  494e 464f 0d0a 436f 6e74 656e 742d 4c65
        0x0180:  6e67 7468 3a20 300d 0a0d 0a
13:35:00.298926 IP (tos 0x60, ttl 64, id 57818, offset 0, flags [none], proto UDP (17), length 578)
    ** my.phone.system **.sip > gvgw11.simonics.com.sip: [bad udp cksum 0xb09b -> 0x9011!] SIP, length: 550
        OPTIONS sip:gvgw.simonics.com SIP/2.0
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK1ba717a5;rport
        Max-Forwards: 70
        From: "Unknown" <sip:[email protected]>;tag=as381b5365
        To: <sip:gvgw.simonics.com>
        Contact: <sip:[email protected]:5060>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        User-Agent: FPBX-14.0.1.4(13.17.2)
        Date: Wed, 04 Oct 2017 17:35:00 GMT
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
        Supported: replaces, timer
        Content-Length: 0


        0x0000:  4f50 5449 4f4e 5320 7369 703a 6776 6777
        0x0010:  2e73 696d 6f6e 6963 732e 636f 6d20 5349
        0x0020:  502f 322e 300d 0a56 6961 3a20 5349 502f
        0x0030:  322e 302f 5544 5020 3731 2e31 3135 2e31
        0x0040:  3530 2e35 333a 3530 3630 3b62 7261 6e63
        0x0050:  683d 7a39 6847 3462 4b31 6261 3731 3761
        0x0060:  353b 7270 6f72 740d 0a4d 6178 2d46 6f72
        0x0070:  7761 7264 733a 2037 300d 0a46 726f 6d3a
        0x0080:  2022 556e 6b6e 6f77 6e22 203c 7369 703a
        0x0090:  556e 6b6e 6f77 6e40 3731 2e31 3135 2e31
        0x00a0:  3530 2e35 333e 3b74 6167 3d61 7333 3831
        0x00b0:  6235 3336 350d 0a54 6f3a 203c 7369 703a
        0x00c0:  6776 6777 2e73 696d 6f6e 6963 732e 636f
        0x00d0:  6d3e 0d0a 436f 6e74 6163 743a 203c 7369
        0x00e0:  703a 556e 6b6e 6f77 6e40 3731 2e31 3135
        0x00f0:  2e31 3530 2e35 333a 3530 3630 3e0d 0a43
        0x0100:  616c 6c2d 4944 3a20 3761 3134 3566 6563
        0x0110:  3564 3665 6535 3261 3363 6235 3966 3539
        0x0120:  3763 3337 3361 3930 4037 312e 3131 352e
        0x0130:  3135 302e 3533 3a35 3036 300d 0a43 5365
        0x0140:  713a 2031 3032 204f 5054 494f 4e53 0d0a
        0x0150:  5573 6572 2d41 6765 6e74 3a20 4650 4258
        0x0160:  2d31 342e 302e 312e 3428 3133 2e31 372e
        0x0170:  3229 0d0a 4461 7465 3a20 5765 642c 2030
        0x0180:  3420 4f63 7420 3230 3137 2031 373a 3335
        0x0190:  3a30 3020 474d 540d 0a41 6c6c 6f77 3a20
        0x01a0:  494e 5649 5445 2c20 4143 4b2c 2043 414e
        0x01b0:  4345 4c2c 204f 5054 494f 4e53 2c20 4259
        0x01c0:  452c 2052 4546 4552 2c20 5355 4253 4352
        0x01d0:  4942 452c 204e 4f54 4946 592c 2049 4e46
        0x01e0:  4f2c 2050 5542 4c49 5348 2c20 4d45 5353
        0x01f0:  4147 450d 0a53 7570 706f 7274 6564 3a20
        0x0200:  7265 706c 6163 6573 2c20 7469 6d65 720d
        0x0210:  0a43 6f6e 7465 6e74 2d4c 656e 6774 683a
        0x0220:  2030 0d0a 0d0a
13:35:00.299101 IP (tos 0x60, ttl 64, id 57819, offset 0, flags [none], proto UDP (17), length 578)
    ** my.phone.system **.sip > gvgw11.simonics.com.sip: [bad udp cksum 0xb09b -> 0x6e71!] SIP, length: 550
        OPTIONS sip:gvgw.simonics.com SIP/2.0
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK0b49eab6;rport
        Max-Forwards: 70
        From: "Unknown" <sip:[email protected]>;tag=as6675d9e5
        To: <sip:gvgw.simonics.com>
        Contact: <sip:[email protected]:5060>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        User-Agent: FPBX-14.0.1.4(13.17.2)
        Date: Wed, 04 Oct 2017 17:35:00 GMT
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
        Supported: replaces, timer
        Content-Length: 0


        0x0000:  4f50 5449 4f4e 5320 7369 703a 6776 6777
        0x0010:  2e73 696d 6f6e 6963 732e 636f 6d20 5349
        0x0020:  502f 322e 300d 0a56 6961 3a20 5349 502f
        0x0030:  322e 302f 5544 5020 3731 2e31 3135 2e31
        0x0040:  3530 2e35 333a 3530 3630 3b62 7261 6e63
        0x0050:  683d 7a39 6847 3462 4b30 6234 3965 6162
        0x0060:  363b 7270 6f72 740d 0a4d 6178 2d46 6f72
        0x0070:  7761 7264 733a 2037 300d 0a46 726f 6d3a
        0x0080:  2022 556e 6b6e 6f77 6e22 203c 7369 703a
        0x0090:  556e 6b6e 6f77 6e40 3731 2e31 3135 2e31
        0x00a0:  3530 2e35 333e 3b74 6167 3d61 7336 3637
        0x00b0:  3564 3965 350d 0a54 6f3a 203c 7369 703a
        0x00c0:  6776 6777 2e73 696d 6f6e 6963 732e 636f
        0x00d0:  6d3e 0d0a 436f 6e74 6163 743a 203c 7369
        0x00e0:  703a 556e 6b6e 6f77 6e40 3731 2e31 3135
        0x00f0:  2e31 3530 2e35 333a 3530 3630 3e0d 0a43
        0x0100:  616c 6c2d 4944 3a20 3439 3432 3238 3361
        0x0110:  3661 3463 6137 3730 3763 6334 3830 3031
        0x0120:  3063 6563 3234 6330 4037 312e 3131 352e
        0x0130:  3135 302e 3533 3a35 3036 300d 0a43 5365
        0x0140:  713a 2031 3032 204f 5054 494f 4e53 0d0a
        0x0150:  5573 6572 2d41 6765 6e74 3a20 4650 4258
        0x0160:  2d31 342e 302e 312e 3428 3133 2e31 372e
        0x0170:  3229 0d0a 4461 7465 3a20 5765 642c 2030
        0x0180:  3420 4f63 7420 3230 3137 2031 373a 3335
        0x0190:  3a30 3020 474d 540d 0a41 6c6c 6f77 3a20
        0x01a0:  494e 5649 5445 2c20 4143 4b2c 2043 414e
        0x01b0:  4345 4c2c 204f 5054 494f 4e53 2c20 4259
        0x01c0:  452c 2052 4546 4552 2c20 5355 4253 4352
        0x01d0:  4942 452c 204e 4f54 4946 592c 2049 4e46
        0x01e0:  4f2c 2050 5542 4c49 5348 2c20 4d45 5353
        0x01f0:  4147 450d 0a53 7570 706f 7274 6564 3a20
        0x0200:  7265 706c 6163 6573 2c20 7469 6d65 720d
        0x0210:  0a43 6f6e 7465 6e74 2d4c 656e 6774 683a
        0x0220:  2030 0d0a 0d0a
13:35:00.325010 IP (tos 0x0, ttl 56, id 8405, offset 0, flags [DF], proto UDP (17), length 347)
    gvgw11.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 319
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK1ba717a5;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as381b5365
        To: <sip:gvgw.simonics.com>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3130 3020 5472 7969
        0x0010:  6e67 0d0a 5669 613a 2053 4950 2f32 2e30
        0x0020:  2f55 4450 2037 312e 3131 352e 3135 302e
        0x0030:  3533 3a35 3036 303b 6272 616e 6368 3d7a
        0x0040:  3968 4734 624b 3162 6137 3137 6135 3b72
        0x0050:  706f 7274 3d35 3036 303b 7265 6365 6976
        0x0060:  6564 3d37 312e 3131 352e 3135 302e 3533
        0x0070:  0d0a 4672 6f6d 3a20 2255 6e6b 6e6f 776e
        0x0080:  2220 3c73 6970 3a55 6e6b 6e6f 776e 4037
        0x0090:  312e 3131 352e 3135 302e 3533 3e3b 7461
        0x00a0:  673d 6173 3338 3162 3533 3635 0d0a 546f
        0x00b0:  3a20 3c73 6970 3a67 7667 772e 7369 6d6f
        0x00c0:  6e69 6373 2e63 6f6d 3e0d 0a43 616c 6c2d
        0x00d0:  4944 3a20 3761 3134 3566 6563 3564 3665
        0x00e0:  6535 3261 3363 6235 3966 3539 3763 3337
        0x00f0:  3361 3930 4037 312e 3131 352e 3135 302e
        0x0100:  3533 3a35 3036 300d 0a43 5365 713a 2031
        0x0110:  3032 204f 5054 494f 4e53 0d0a 5365 7276
        0x0120:  6572 3a20 4756 4757 0d0a 436f 6e74 656e
        0x0130:  742d 4c65 6e67 7468 3a20 300d 0a0d 0a
13:35:00.325057 IP (tos 0x0, ttl 56, id 8406, offset 0, flags [DF], proto UDP (17), length 347)
    gvgw11.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 319
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK0b49eab6;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as6675d9e5
        To: <sip:gvgw.simonics.com>
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3130 3020 5472 7969
        0x0010:  6e67 0d0a 5669 613a 2053 4950 2f32 2e30
        0x0020:  2f55 4450 2037 312e 3131 352e 3135 302e
        0x0030:  3533 3a35 3036 303b 6272 616e 6368 3d7a
        0x0040:  3968 4734 624b 3062 3439 6561 6236 3b72
        0x0050:  706f 7274 3d35 3036 303b 7265 6365 6976
        0x0060:  6564 3d37 312e 3131 352e 3135 302e 3533
        0x0070:  0d0a 4672 6f6d 3a20 2255 6e6b 6e6f 776e
        0x0080:  2220 3c73 6970 3a55 6e6b 6e6f 776e 4037
        0x0090:  312e 3131 352e 3135 302e 3533 3e3b 7461
        0x00a0:  673d 6173 3636 3735 6439 6535 0d0a 546f
        0x00b0:  3a20 3c73 6970 3a67 7667 772e 7369 6d6f
        0x00c0:  6e69 6373 2e63 6f6d 3e0d 0a43 616c 6c2d
        0x00d0:  4944 3a20 3439 3432 3238 3361 3661 3463
        0x00e0:  6137 3730 3763 6334 3830 3031 3063 6563
        0x00f0:  3234 6330 4037 312e 3131 352e 3135 302e
        0x0100:  3533 3a35 3036 300d 0a43 5365 713a 2031
        0x0110:  3032 204f 5054 494f 4e53 0d0a 5365 7276
        0x0120:  6572 3a20 4756 4757 0d0a 436f 6e74 656e
        0x0130:  742d 4c65 6e67 7468 3a20 300d 0a0d 0a
13:35:00.325398 IP (tos 0x0, ttl 56, id 8407, offset 0, flags [DF], proto UDP (17), length 423)
    gvgw11.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 395
        SIP/2.0 200 OK
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK1ba717a5;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as381b5365
        To: <sip:gvgw.simonics.com>;tag=1505494371
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3230 3020 4f4b 0d0a
        0x0010:  5669 613a 2053 4950 2f32 2e30 2f55 4450
        0x0020:  2037 312e 3131 352e 3135 302e 3533 3a35
        0x0030:  3036 303b 6272 616e 6368 3d7a 3968 4734
        0x0040:  624b 3162 6137 3137 6135 3b72 706f 7274
        0x0050:  3d35 3036 303b 7265 6365 6976 6564 3d37
        0x0060:  312e 3131 352e 3135 302e 3533 0d0a 4672
        0x0070:  6f6d 3a20 2255 6e6b 6e6f 776e 2220 3c73
        0x0080:  6970 3a55 6e6b 6e6f 776e 4037 312e 3131
        0x0090:  352e 3135 302e 3533 3e3b 7461 673d 6173
        0x00a0:  3338 3162 3533 3635 0d0a 546f 3a20 3c73
        0x00b0:  6970 3a67 7667 772e 7369 6d6f 6e69 6373
        0x00c0:  2e63 6f6d 3e3b 7461 673d 3135 3035 3439
        0x00d0:  3433 3731 0d0a 4361 6c6c 2d49 443a 2037
        0x00e0:  6131 3435 6665 6335 6436 6565 3532 6133
        0x00f0:  6362 3539 6635 3937 6333 3733 6139 3040
        0x0100:  3731 2e31 3135 2e31 3530 2e35 333a 3530
        0x0110:  3630 0d0a 4353 6571 3a20 3130 3220 4f50
        0x0120:  5449 4f4e 530d 0a53 6572 7665 723a 2047
        0x0130:  5647 570d 0a41 6c6c 6f77 3a20 4143 4b2c
        0x0140:  2049 4e56 4954 452c 2042 5945 2c20 4341
        0x0150:  4e43 454c 2c20 5245 4749 5354 4552 2c20
        0x0160:  5245 4645 522c 204f 5054 494f 4e53 2c20
        0x0170:  494e 464f 0d0a 436f 6e74 656e 742d 4c65
        0x0180:  6e67 7468 3a20 300d 0a0d 0a
13:35:00.325868 IP (tos 0x0, ttl 56, id 8408, offset 0, flags [DF], proto UDP (17), length 423)
    gvgw11.simonics.com.sip > ** my.phone.system **.sip: [udp sum ok] SIP, length: 395
        SIP/2.0 200 OK
        Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK0b49eab6;rport=5060;received=X.X.X.X
        From: "Unknown" <sip:[email protected]>;tag=as6675d9e5
        To: <sip:gvgw.simonics.com>;tag=2123606773
        Call-ID: [email protected]:5060
        CSeq: 102 OPTIONS
        Server: GVGW
        Allow: ACK, INVITE, BYE, CANCEL, REGISTER, REFER, OPTIONS, INFO
        Content-Length: 0


        0x0000:  5349 502f 322e 3020 3230 3020 4f4b 0d0a
        0x0010:  5669 613a 2053 4950 2f32 2e30 2f55 4450
        0x0020:  2037 312e 3131 352e 3135 302e 3533 3a35
        0x0030:  3036 303b 6272 616e 6368 3d7a 3968 4734
        0x0040:  624b 3062 3439 6561 6236 3b72 706f 7274
        0x0050:  3d35 3036 303b 7265 6365 6976 6564 3d37
        0x0060:  312e 3131 352e 3135 302e 3533 0d0a 4672
        0x0070:  6f6d 3a20 2255 6e6b 6e6f 776e 2220 3c73
        0x0080:  6970 3a55 6e6b 6e6f 776e 4037 312e 3131
        0x0090:  352e 3135 302e 3533 3e3b 7461 673d 6173
        0x00a0:  3636 3735 6439 6535 0d0a 546f 3a20 3c73
        0x00b0:  6970 3a67 7667 772e 7369 6d6f 6e69 6373
        0x00c0:  2e63 6f6d 3e3b 7461 673d 3231 3233 3630
        0x00d0:  3637 3733 0d0a 4361 6c6c 2d49 443a 2034
        0x00e0:  3934 3232 3833 6136 6134 6361 3737 3037
        0x00f0:  6363 3438 3030 3130 6365 6332 3463 3040
        0x0100:  3731 2e31 3135 2e31 3530 2e35 333a 3530
        0x0110:  3630 0d0a 4353 6571 3a20 3130 3220 4f50
        0x0120:  5449 4f4e 530d 0a53 6572 7665 723a 2047
        0x0130:  5647 570d 0a41 6c6c 6f77 3a20 4143 4b2c
        0x0140:  2049 4e56 4954 452c 2042 5945 2c20 4341
        0x0150:  4e43 454c 2c20 5245 4749 5354 4552 2c20
        0x0160:  5245 4645 522c 204f 5054 494f 4e53 2c20
        0x0170:  494e 464f 0d0a 436f 6e74 656e 742d 4c65
        0x0180:  6e67 7468 3a20 300d 0a0d 0a
13

Yes on logs it doesn’t see any registration packets, how about SIP show registry?

14 
Chan_Sip Registry
			
Host                                    dnsmgr Username       Refresh State                Reg.Time                 
0 SIP registrations.
15

Humm very strange, sorry but onto chan_Sip Registry should displayed information of DIDnumbers registering, shouldn’t be? as you mentioned about these have no problems registering.
So for sending registration string should set up a register statement for Simonics, try to add and should send registration request.
Registration String: username:[email protected]

16

No. DIDNumbers uses SIP Forwarding rather than trunking.

So it doesn’t display the registration because there is none.

So for sending registration string should set up a register statement for Simonics, try to add and should send registration request.
Registration String: username:[email protected]

The registration string for Simonics is setup this way.

17

So if registration string for Simonics it seems to be none (no registration string should be settings) therefore on capture trace packet will never see a registration packet.
So it mean no care about registration because Simonics not be use, only send invite (->), trying (<-) ringing (<-) 200 OK (<-) ACK (->) Media (<->).
It concluded Simonics received SIP messages and tagged wrong return address or somewhere SIP message are loosed.

18

So its a problem with Simonics? Or my Install of FreePBX?

I’m not really sure what you’re telling me.

19

I think isn’t an installation problem, it like a miss configuration issue.
Just try to check with Simonics if receive packet from your side and tagged ip(x.x.x.x), Simonics support could trace too and both could conclude where problems becoming from.
By the way on Simonics have freepbx configuration references, have you tried?
I found on google the following information;

http://support.simonics.com/support/solutions/articles/3000032505-freepbx-trunk-setup

20

Not that I’m ungrateful for the support, but I’m beginning to think you did not read my original post. Since you are recommending me to do stuff I’ve clearly stated in my original post that I’ve already done, tried, and documented.

I have been working with the Owner of Simonics, they’ve checked everything on their end. FreePBX is not sending registration requests to them, there is NO DATA being sent to Simonics.

The firewall has been disabled, removed, and all the ip addresses to Simonics have been whitelisted.

Simonics is not receiving any data, registration or otherwise from the FreePBX server.