Mark Answered Elsewhere set to "No" but "call completed elsewhere" is still sent

I have a ring group with two extensions, 103 and 110. Mark Answered Elsewhere is set to “No” as I explicitly desire all calls to show up in the call history of all extensions in the ring group, regardless if they were answered or not by another extension.

<--- Transmitting SIP request (480 bytes) to UDP: --->
CANCEL sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP;rport
From: "xxxxxxxxxx" <sip:[email protected]>
To: <sip:[email protected]>
Call-ID: 252a9d9a-5eaf-4dfe-98bc-c2b1c5b19ce5
CSeq: 24735 CANCEL
Reason: SIP;cause=200;text="Call completed elsewhere"
Reason: Q.850;cause=26
Max-Forwards: 70
User-Agent: FPBX-16.0.19(19.1.0)
Content-Length:  0

Looks like Mark Answered Elsewhere isn’t toggling correctly. Any solution to patch this behavior?

to check - you ran a fwconsole reload and/or an “Apply Config” after making this change?

Yes. MariaDB ring group table shows the key set to ‘no’ for the ‘elsewhere’ column on the ring group in question.

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