Let's encrypt not renewing

[mike.s]

Having issue with letsencrypt need help.

xxx@pbx:~$ sudo -u asterisk fwconsole cert --updateall
Processing: pbx.xxxxxxxx.com, Local IP: 127.0.0.1, Public IP: 20.xx.xxx.116
Self test: trying http://pbx.xxxxxx.com/.freepbx-known/6247c18bc07ce4fxxxxxxxxxxxxx
Self test: received 6247c18bc07ce4f61bxxxxxxxxxxxxx
lechecker: Pest_Curl_Exec - Operation timed out after 30001 milliseconds with 0 bytes received

** lechecker: Pest_Curl_Exec - Operation timed out after 30001
milliseconds with 0 bytes received

Certificate named “default” is valid
There was an error updating certificate “pbx.xxxxxx.com”: Verification timed out
Certificate named “127.0.0.1_sangoma_connect” is valid

[slobera (Sergio Lobera)]

Are you sure port 80 is opened ?

[mike.s]

it’s open on the hosting side that’s for sure.

on the PBX i have it set properly,

i had the same setup when i created the certificate and it had no issues just the renewal is not working.

[slobera (Sergio Lobera)]

Is the firewall module up to date?

Just in case, can you try to disable the firewall and try to run the renewal again?
I think I saw this on previous firewall versions but shouldn’t be happening in the last one.

If disabling the firewall works, can you please open a case with support at help.sangoma.com and share the case number with me so I can work with devs on that?

[mike.s]

i am on the newest version