IVR: how to record a call

voicemail
Tags: #<Tag:0x00007fafc5666800>

(Yuriy Zhilovets) #1

How to simply record a call in IVR? Without any redirection to queues, ring groups or similar means?

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Then beep and all that user speaks is just recording?


(Tom Ray) #2

IVRs don’t record calls like that. You’re describing voicemail. So you would have an IVR option that they press and sends them to a voicemail.


(Yuriy Zhilovets) #3

Thank you. It works.