I inherited a FreePBX setup from a previous admin. I have no experience with FreePBX at all. I swapped out the company firewall 2 weeks ago making sure to copy all the existing SIP routes, ip addresses, and etc from the old firewall. All of a sudden about 48 hours ago calls from the outside are gett…

What does the log say the incoming calls are being routed to? My first thought is simply the incoming trunk is not registered. Seems strange that it would just stop working. Who is your SIP provider? Also just in case. The log would be under “Reports” then “Logfiles”

Incoming call stopped working

FreePBX Providers

comtech (Com Tech) August 19, 2022, 8:15pm 5

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug