I have a fresh installation of FreePBX 12.0.13 that’s generally working OK. The problem is that I added a series of new inbound routes trying to get all canadian area codes to go to their own IVR “Canada IVR”.
For example for area code 514:
I originally tried “_514” in the CID box.
(got complaints of many, many calls going to Canada IVR from US numbers)
Then I thought the problem was that the routes were matching numbers with 514 at any point, say a CID of 1-800-514-1234.
So I went to “_514NXXXXXX” in the CID box.
Still got complaints, though less of them.
Would “_514.” work better? What am I missing? Thanks!