Inbound call recordings no longer showing in UCP

FreePBX
1

I updated my FreePBX server roughly once a month and I’ve just noticed since updating all modules on the 22nd of January I can not longer see inbound call recordings in the call history widget of UCP. It shows an entry but no recording.

The call is 100% being recorded and I can listen to it if I drill down in the main CDR report of FreePBX admin GUI.

Anyone experiencing this kind of issue?

2

Did you check in User Management if the user somehow lost permissions to playback or download the recordings?

3

I’m starting to think this had something to do with me testing Asternic CDR Reports around the same time because I can’t replicate the problem on a test server.

4

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