I’m not able to connect to cellphone/mobile number via FreePBX

student_pl · April 12, 2023, 7:42pm

I’m a student and for my academic project I test capabilities of VoIP telephony. I’ve set up freePBX, SIP trunk and Zoiper client. I’m able to connect to various phone numbers, mobile and regional polish numbers (for the purpose of my academic project I’ve chosen my home country) via WebDialer utility using Telnyx:

And I was able to connect numbers with polish country codes using freePBX but not mobile numbers which is very important for my project.
Today after some changes to Outbound route I’m not able to connect to neither regional and mobile numbers.

I think that the only issue is with Outbound routes but I’m new to freePBX and don’t know what exactly need to be changed. I will be grateful for any advice.

Configuration:

General

SIP trunk using Telnyx with Finland number: +358-3-XXXXXXXX

FreePBX on local machine in VirtualBox. FreePBX version: 15.0.23. Asterisk version: 16.24.1

Zoiper on the same machine as FreePBX.
Trunk:

Zrzut ekranu 2023-04-12 o 16.00.411842×888 157 KB

Outbound Route:
(Created using Dial patterns wizard and added some configuration for polish numbers but they probably incorrect.)

Zrzut ekranu 2023-04-12 o 16.02.142692×1112 252 KB

Extension:

Zrzut ekranu 2023-04-12 o 16.11.052624×1220 262 KB

This is how I do test call:

For example let’s take number of mobile and Internet provider T-mobile (t-mobile[.]pl/c/kontakt)

Regional: 224136996
Mobile: 602900000

When calling from Telnyx WebDialer utility I’m able to call those numbers normally.
When calling those number from using Zoiper I can hear following information: “All circuits are busy now, please try your call again later”. Error Service Unavailable (code: 503)

Zrzut ekranu 2023-04-12 o 21.37.35

PS. There is so many deleted comments because as a new user I could post images only in separate posts. Now I can do it in one and I’ve decided to make it one post.

dobrosavljevic · April 12, 2023, 9:02pm

Can you post any errors you get when trying to dial out from the asterisk console?

student_pl · April 12, 2023, 9:08pm

I was calling using just Zoiper client. I don’t know how to call from asterisk console.

dobrosavljevic · April 12, 2023, 9:12pm

Sorry, my wording was bad. Connect to the asterisk CLI run “pjsip set logger on” and then past the output from the full asterisk log after making a test call in zoiper.

student_pl · April 12, 2023, 9:28pm

No problem! I got the logs:

19743	Supported: replaces, norefersub, extended-refer, timer, sec-agree, outbound, path, X-cisco-serviceuri
19744	User-Agent: Z 5.5.15 v2.10.19.5
19745	Allow-Events: presence, kpml, talk, as-feature-event
19746	Content-Length: 348
19747
19748	v=0
19749	o=Z 0 3065721358 IN IP4 192.168.100.124
19750	s=Z
19751	c=IN IP4 192.168.100.124
19752	t=0 0
19753	m=audio 59320 RTP/AVP 106 9 98 101 0 8 3
19754	a=rtpmap:106 opus/48000/2
19755	a=fmtp:106 sprop-maxcapturerate=16000; minptime=20; useinbandfec=1
19756	a=rtpmap:98 telephone-event/48000
19757	a=fmtp:98 0-16
19758	a=rtpmap:101 telephone-event/8000
19759	a=fmtp:101 0-16
19760	a=sendrecv
19761	a=rtcp-mux
19762
19763	[2023-04-12 21:21:39] VERBOSE[7623] res_pjsip_logger.c: <— Transmitting SIP response (522 bytes) to UDP:192.168.100.124:64495 —>
19764	SIP/2.0 401 Unauthorized
19765	Via: SIP/2.0/UDP 192.168.100.124:64495;rport=64495;received=192.168.100.124;branch=z9hG4bK-524287-1—076db5049abbfb8d
19766	Call-ID: 9d-TyutYmmFmeQc1LiBwFQ…
19767	From: sip:[email protected];tag=de87144c
19768	To: sip:[email protected];tag=z9hG4bK-524287-1—076db5049abbfb8d
19769	CSeq: 1 INVITE
19770	WWW-Authenticate: Digest realm=asterisk,nonce=1681334499/7158e8acde38884f2596317a99ade817,opaque=161eba5a04f521e0,algorithm=md5,qop=auth
19771	Server: FPBX-15.0.23(16.24.1)
19772	Content-Length: 0
19773
19774
19775	[2023-04-12 21:21:39] VERBOSE[2783] res_pjsip_logger.c: <— Received SIP request (385 bytes) from UDP:192.168.100.124:64495 —>
19776	ACK sip:[email protected]:5060;transport=UDP SIP/2.0
19777	Via: SIP/2.0/UDP 192.168.100.124:64495;branch=z9hG4bK-524287-1—076db5049abbfb8d;rport
19778	Max-Forwards: 70
19779	To: sip:[email protected];tag=z9hG4bK-524287-1—076db5049abbfb8d
19780	From: sip:[email protected]:5060;transport=UDP;tag=de87144c
19781	Call-ID: 9d-TyutYmmFmeQc1LiBwFQ…
19782	CSeq: 1 ACK
19783	Content-Length: 0
19784
19785
19786	[2023-04-12 21:21:39] VERBOSE[2783] res_pjsip_logger.c: <— Received SIP request (1379 bytes) from UDP:192.168.100.124:64495 —>
19787	INVITE sip:[email protected]:5060;transport=UDP SIP/2.0
19788	Via: SIP/2.0/UDP 192.168.100.124:64495;branch=z9hG4bK-524287-1—f5e77fbb9e9b5115;rport
19789	Max-Forwards: 70
19790	Contact: sip:[email protected]:64495;transport=UDP
19791	To: sip:[email protected]:5060
19792	From: sip:[email protected]:5060;transport=UDP;tag=de87144c
19793	Call-ID: 9d-TyutYmmFmeQc1LiBwFQ…
19794	CSeq: 2 INVITE
19795	Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
19796	Content-Type: application/sdp
19797	Supported: replaces, norefersub, extended-refer, timer, sec-agree, outbound, path, X-cisco-serviceuri
19798	User-Agent: Z 5.5.15 v2.10.19.5
19799	Authorization: Digest username=2020,realm=asterisk,nonce=1681334499/7158e8acde38884f2596317a99ade817,uri=sip:[email protected]:5060;transport=UDP,response=aec61828a70026b66c3c747cd1abcfd1,cnonce=d1f7555e07f7b0fdda807eea9e28531b,nc=00000001,qop=auth,algorithm=md5,opaque=161eba5a04f521e0
19800	Allow-Events: presence, kpml, talk, as-feature-event
19801	Content-Length: 348
19802
19803	v=0
19804	o=Z 0 3065721358 IN IP4 192.168.100.124
19805	s=Z
19806	c=IN IP4 192.168.100.124
19807	t=0 0
19808	m=audio 59320 RTP/AVP 106 9 98 101 0 8 3
19809	a=rtpmap:106 opus/48000/2
19810	a=fmtp:106 sprop-maxcapturerate=16000; minptime=20; useinbandfec=1
19811	a=rtpmap:98 telephone-event/48000
19812	a=fmtp:98 0-16
19813	a=rtpmap:101 telephone-event/8000
19814	a=fmtp:101 0-16
19815	a=sendrecv
19816	a=rtcp-mux
19817
19818	[2023-04-12 21:21:39] VERBOSE[7623] res_pjsip_logger.c: <— Transmitting SIP response (330 bytes) to UDP:192.168.100.124:64495 —>
19819	SIP/2.0 100 Trying
19820	Via: SIP/2.0/UDP 192.168.100.124:64495;rport=64495;received=192.168.100.124;branch=z9hG4bK-524287-1—f5e77fbb9e9b5115
19821	Call-ID: 9d-TyutYmmFmeQc1LiBwFQ…
19822	From: sip:[email protected];tag=de87144c
19823	To: sip:[email protected]
19824	CSeq: 2 INVITE
19825	Server: FPBX-15.0.23(16.24.1)
19826	Content-Length: 0
19827
19828
19829	[2023-04-12 21:21:39] VERBOSE[7623] res_pjsip_logger.c: <— Transmitting SIP response (330 bytes) to UDP:192.168.100.124:64495 —>
19830	SIP/2.0 100 Trying
19831	Via: SIP/2.0/UDP 192.168.100.124:64495;rport=64495;received=192.168.100.124;branch=z9hG4bK-524287-1—f5e77fbb9e9b5115
19832	Call-ID: 9d-TyutYmmFmeQc1LiBwFQ…
19833	From: sip:[email protected];tag=de87144c
19834	To: sip:[email protected]
19835	CSeq: 2 INVITE
19836	Server: FPBX-15.0.23(16.24.1)
19837	Content-Length: 0
19838
19839
19840	[2023-04-12 21:21:39] VERBOSE[7623] netsock2.c: Using SIP RTP Audio TOS bits 184
19841	[2023-04-12 21:21:39] VERBOSE[7623] netsock2.c: Using SIP RTP Audio TOS bits 184 in TCLASS field.
19842	[2023-04-12 21:21:39] VERBOSE[7623] netsock2.c: Using SIP RTP Audio CoS mark 5
19843	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] Macro(PJSIP/2020-00000038, user-callerid,LIMIT,EXTERNAL,) in new stack
19844	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] Set(PJSIP/2020-00000038, TOUCH_MONITOR=1681334499.56) in new stack
19845	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] Set(PJSIP/2020-00000038, CHANCONTEXT=) in new stack
19846	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] Set(PJSIP/2020-00000038, CHANCONTEXT=) in new stack
19847	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:4] Set(PJSIP/2020-00000038, CHANEXTENCONTEXT=2020-00000038) in new stack
19848	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]d:5] Set(PJSIP/2020-00000038, CHANEXTEN=2020-00000038) in new stack
19849	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:6] Set(PJSIP/2020-00000038, CALLERID(number)=2020) in new stack
19850	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] Set(PJSIP/2020-00000038, AMPUSER=2020) in new stack
19851	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] Set(PJSIP/2020-00000038, HOTDESCKCHAN=2020-00000038) in new stack
19852	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:9] Set(PJSIP/2020-00000038, HOTDESKEXTEN=2020) in new stack
19853	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:10] Set(PJSIP/2020-00000038, HOTDESKCALL=0) in new stack
19854	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:11] ExecIf(PJSIP/2020-00000038, 0?Set(HOTDESKCALL=1)) in new stack
19855	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:12] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(name)=)) in new stack
19856	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:13] GotoIf(PJSIP/2020-00000038, 0?report) in new stack
19857	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:14] ExecIf(PJSIP/2020-00000038, 1?Set(REALCALLERIDNUM=2020)) in new stack
19858	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:15] Set(PJSIP/2020-00000038, AMPUSER=2020) in new stack
19859	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:16] GotoIf(PJSIP/2020-00000038, 0?limit) in new stack
19860	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:17] Set(PJSIP/2020-00000038, AMPUSERCIDNAME=2020) in new stack
19861	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:18] ExecIf(PJSIP/2020-00000038, 0?Set(__CIDMASQUERADING=TRUE)) in new stack
19862	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:19] GotoIf(PJSIP/2020-00000038, 0?report) in new stack
19863	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:20] Set(PJSIP/2020-00000038, AMPUSERCID=2020) in new stack
19864	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:21] Set(PJSIP/2020-00000038, __DIAL_OPTIONS=HhTtr) in new stack
19865	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:22] Set(PJSIP/2020-00000038, CALLERID(all)=2020 <2020>) in new stack
19866	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:23] ExecIf(PJSIP/2020-00000038, 0?Set(CUSDIAL=)) in new stack
19867	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:24] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(all)=2020 <2020>)) in new stack
19868	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:25] GotoIf(PJSIP/2020-00000038, 0?limit) in new stack
19869	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:26] ExecIf(PJSIP/2020-00000038, 1?Set(GROUP(concurrency_limit)=2020)) in new stack
19870	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:27] ExecIf(PJSIP/2020-00000038, 0?Set(CHANNEL(language)=)) in new stack
19871	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:28] NoOp(PJSIP/2020-00000038, Macro Depth is 1) in new stack
19872	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:29] GotoIf(PJSIP/2020-00000038, 1?report2:macroerror) in new stack
19873	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (macro-user-callerid,s,30)
19874	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:30] GotoIf(PJSIP/2020-00000038, 1?continue) in new stack
19875	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (macro-user-callerid,s,49)
19876	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:49] Set(PJSIP/2020-00000038, CALLERID(number)=2020) in new stack
19877	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:50] Set(PJSIP/2020-00000038, CALLERID(name)=2020) in new stack
19878	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:51] GotoIf(PJSIP/2020-00000038, 0?cnum) in new stack
19879	[2023-04-12 21:21:39] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:52] Set(PJSIP/2020-00000038, CDR(cnam)=2020) in new stack
19880	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:53] Set(PJSIP/2020-00000038, CDR(cnum)=2020) in new stack
19881	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:54] Set(PJSIP/2020-00000038, CHANNEL(language)=en) in new stack
19882	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] Gosub(PJSIP/2020-00000038, sub-record-check,s,1(out,48224136996,dontcare)) in new stack
19883	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] GotoIf(PJSIP/2020-00000038, 0?initialized) in new stack
19884	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] Set(PJSIP/2020-00000038, __REC_STATUS=INITIALIZED) in new stack
19885	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] Set(PJSIP/2020-00000038, NOW=1681334500) in new stack
19886	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:4] Set(PJSIP/2020-00000038, __DAY=12) in new stack
19887	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:5] Set(PJSIP/2020-00000038, __MONTH=04) in new stack
19888	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:6] Set(PJSIP/2020-00000038, __YEAR=2023) in new stack
19889	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] Set(PJSIP/2020-00000038, __TIMESTR=20230412-212140) in new stack
19890	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] Set(PJSIP/2020-00000038, __FROMEXTEN=2020) in new stack
19891	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:9] Set(PJSIP/2020-00000038, __MON_FMT=wav) in new stack
19892	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:10] NoOp(PJSIP/2020-00000038, Recordings initialized) in new stack
19893	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:11] ExecIf(PJSIP/2020-00000038, 0?Set(ARG3=dontcare)) in new stack
19894	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:12] Set(PJSIP/2020-00000038, REC_POLICY_MODE_SAVE=) in new stack
19895	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:13] ExecIf(PJSIP/2020-00000038, 0?Set(REC_STATUS=NO)) in new stack
19896	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:14] GotoIf(PJSIP/2020-00000038, 3?checkaction) in new stack
19897	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (sub-record-check,s,17)
19898	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:17] GotoIf(PJSIP/2020-00000038, 1?sub-record-check,out,1) in new stack
19899	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (sub-record-check,out,1)
19900	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] NoOp(PJSIP/2020-00000038, Outbound Recording Check from 2020 to 48224136996) in new stack
19901	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] Set(PJSIP/2020-00000038, RECMODE=dontcare) in new stack
19902	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] ExecIf(PJSIP/2020-00000038, 1?Goto(routewins)) in new stack
19903	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (sub-record-check,out,7)
19904	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] Gosub(PJSIP/2020-00000038, recordcheck,1(dontcare,out,48224136996)) in new stack
19905	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] NoOp(PJSIP/2020-00000038, Starting recording check against dontcare) in new stack
19906	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] Goto(PJSIP/2020-00000038, dontcare) in new stack
19907	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
19908	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] Return(PJSIP/2020-00000038, ) in new stack
19909	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] Return(PJSIP/2020-00000038, ) in new stack
19910	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] ExecIf(PJSIP/2020-00000038, 0 ?Set(CDR(accountcode)=)) in new stack
19911	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:4] Set(PJSIP/2020-00000038, _ROUTEID=3) in new stack
19912	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:5] Set(PJSIP/2020-00000038, _ROUTENAME=telnyx) in new stack
19913	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:6] Set(PJSIP/2020-00000038, MOHCLASS=default) in new stack
19914	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] Set(PJSIP/2020-00000038, _CALLERIDNAMEINTERNAL=2020) in new stack
19915	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] Set(PJSIP/2020-00000038, _CALLERIDNUMINTERNAL=2020) in new stack
19916	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:9] Set(PJSIP/2020-00000038, _EMAILNOTIFICATION=FALSE) in new stack
19917	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:10] Set(PJSIP/2020-00000038, _NODEST=) in new stack
19918	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:11] Macro(PJSIP/2020-00000038, dialout-trunk,2,48224136996,off) in new stack
19919	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] Set(PJSIP/2020-00000038, DIAL_TRUNK=2) in new stack
19920	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] ExecIf(PJSIP/2020-00000038, 0?Set(DIAL_OPTIONS=Hhtr)) in new stack
19921	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] GosubIf(PJSIP/2020-00000038, 0?sub-pincheck,s,1()) in new stack
19922	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:4] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(num)=2020)) in new stack
19923	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:5] GotoIf(PJSIP/2020-00000038, 0?disabletrunk,1) in new stack
19924	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:6] Set(PJSIP/2020-00000038, DIAL_NUMBER=48224136996) in new stack
19925	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] Set(PJSIP/2020-00000038, DIAL_TRUNK_OPTIONS=HhTtr) in new stack
19926	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] Set(PJSIP/2020-00000038, OUTBOUND_GROUP=OUT_2) in new stack
19927	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:9] Set(PJSIP/2020-00000038, DIAL_TRUNK_OPTIONS=T) in new stack
19928	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:10] GotoIf(PJSIP/2020-00000038, 1?nomax) in new stack
19929	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (macro-dialout-trunk,s,12)
19930	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:12] GotoIf(PJSIP/2020-00000038, 0?skipoutcid) in new stack
19931	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:13] Macro(PJSIP/2020-00000038, outbound-callerid,2) in new stack
19932	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] NoOp(PJSIP/2020-00000038, 2020) in new stack
19933	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] NoOp(PJSIP/2020-00000038, ) in new stack
19934	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] NoOp(PJSIP/2020-00000038, off) in new stack
19935	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:4] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERPRES(name-pres)=)) in new stack
19936	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:5] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERPRES(num-pres)=)) in new stack
19937	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:6] Set(PJSIP/2020-00000038, HOTDESCKCHAN=2020-00000038) in new stack
19938	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] Set(PJSIP/2020-00000038, HOTDESKEXTEN=2020) in new stack
19939	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] Set(PJSIP/2020-00000038, HOTDESKCALL=0) in new stack
19940	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:9] ExecIf(PJSIP/2020-00000038, 0?Set(HOTDESKCALL=1)) in new stack
19941	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:10] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(name)=)) in new stack
19942	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:11] Set(PJSIP/2020-00000038, ALLOWTHISROUTE=NO) in new stack
19943	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:12] ExecIf(PJSIP/2020-00000038, 0?Set(ALLOWTHISROUTE=YES)) in new stack
19944	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:13] ExecIf(PJSIP/2020-00000038, 0?Hangup()) in new stack
19945	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:14] ExecIf(PJSIP/2020-00000038, 0?Set(REALCALLERIDNUM=2020)) in new stack
19946	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:15] ExecIf(PJSIP/2020-00000038, 0?Set(AMPUSER=2020)) in new stack
19947	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:16] GotoIf(PJSIP/2020-00000038, 1?normcid) in new stack
19948	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
19949	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:20] Set(PJSIP/2020-00000038, USEROUTCID=358341093809) in new stack
19950	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:21] Set(PJSIP/2020-00000038, EMERGENCYCID=) in new stack
19951	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:22] ExecIf(PJSIP/2020-00000038, 0?Set(EMERGENCYCID=)) in new stack
19952	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:23] Set(PJSIP/2020-00000038, TRUNKOUTCID=358341093809) in new stack
19953	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:24] GotoIf(PJSIP/2020-00000038, 1?trunkcid) in new stack
19954	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (macro-outbound-callerid,s,30)
19955	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:30] ExecIf(PJSIP/2020-00000038, 1?Set(CALLERID(all)=358341093809)) in new stack
19956	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:31] ExecIf(PJSIP/2020-00000038, 1?Set(CALLERID(all)=358341093809)) in new stack
19957	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:32] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(all)=)) in new stack
19958	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:33] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(all)=2020)) in new stack
19959	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:34] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERID(all)=2020)) in new stack
19960	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:35] Set(PJSIP/2020-00000038, TIOHIDE=no) in new stack
19961	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:36] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERPRES(name-pres)=prohib_passed_screen)) in new stack
19962	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:37] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERPRES(num-pres)=prohib_passed_screen)) in new stack
19963	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:38] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERPRES(name-pres)=prohib_passed_screen)) in new stack
19964	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:39] ExecIf(PJSIP/2020-00000038, 0?Set(CALLERPRES(num-pres)=prohib_passed_screen)) in new stack
19965	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:40] Set(PJSIP/2020-00000038, CDR(outbound_cnum)=358341093809) in new stack
19966	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:41] Set(PJSIP/2020-00000038, CDR(outbound_cnam)=) in new stack
19967	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:14] GosubIf(PJSIP/2020-00000038, 0?sub-flp-2,s,1()) in new stack
19968	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:15] Set(PJSIP/2020-00000038, OUTNUM=48224136996) in new stack
19969	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:16] Set(PJSIP/2020-00000038, custom=PJSIP) in new stack
19970	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:17] ExecIf(PJSIP/2020-00000038, 0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)) in new stack
19971	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:18] ExecIf(PJSIP/2020-00000038, 0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))) in new stack
19972	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:19] GotoIf(PJSIP/2020-00000038, 1?gocall) in new stack
19973	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx_builtins.c: Goto (macro-dialout-trunk,s,21)
19974	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:21] Macro(PJSIP/2020-00000038, dialout-trunk-predial-hook,) in new stack
19975	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] MacroExit(PJSIP/2020-00000038, ) in new stack
19976	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:22] GotoIf(PJSIP/2020-00000038, 0?skipcrm) in new stack
19977	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:23] Set(PJSIP/2020-00000038, __CRM_DIRECTION=OUTBOUND) in new stack
19978	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:24] Set(PJSIP/2020-00000038, __CRM_DESTINATION=48224136996) in new stack
19979	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:25] Set(PJSIP/2020-00000038, __CRM_SOURCE=2020) in new stack
19980	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:26] AGI(PJSIP/2020-00000038, agi://127.0.0.1/sangomacrm.agi) in new stack
19981	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] res_agi.c: <PJSIP/2020-00000038>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
19982	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:27] Set(PJSIP/2020-00000038, CHANNEL(hangup_handler_push)=crm-hangup,s,1) in new stack
19983	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:28] NoOp(PJSIP/2020-00000038, CRM Finished) in new stack
19984	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:29] GotoIf(PJSIP/2020-00000038, 0?bypass,1) in new stack
19985	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:30] ExecIf(PJSIP/2020-00000038, 1?Set(CONNECTEDLINE(num,i)=48224136996)) in new stack
19986	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:31] ExecIf(PJSIP/2020-00000038, 1?Set(CONNECTEDLINE(name,i)=CID:358341093809)) in new stack
19987	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:32] ExecIf(PJSIP/2020-00000038, 0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)358341093809)) in new stack
19988	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:33] GotoIf(PJSIP/2020-00000038, 0?customtrunk) in new stack
19989	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:34] ExecIf(PJSIP/2020-00000038, 0?Set(DIAL_TRUNK_OPTIONS=)) in new stack
19990	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:35] Set(PJSIP/2020-00000038, HASH(__SIPHEADERS,Alert-Info)=unset) in new stack
19991	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:36] Dial(PJSIP/2020-00000038, PJSIP/[email protected],300,Tb(func-apply-sipheaders^s^1,(2))U(sub-send-obroute-email^48224136996^48224136996^2^1681334500^^358341093809)) in new stack
19992	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] app_stack.c: PJSIP/telnyx-00000039 Internal Gosub(func-apply-sipheaders,s,1(2)) start
19993	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:1] ExecIf(PJSIP/telnyx-00000039, 0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)) in new stack
19994	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:2] NoOp(PJSIP/telnyx-00000039, Applying SIP Headers to channel PJSIP/telnyx-00000039) in new stack
19995	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:3] Set(PJSIP/telnyx-00000039, TECH=PJSIP) in new stack
19996	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:4] Set(PJSIP/telnyx-00000039, SIPHEADERKEYS=Alert-Info) in new stack
19997	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:5] While(PJSIP/telnyx-00000039, 1) in new stack
19998	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:6] Set(PJSIP/telnyx-00000039, sipheader=unset) in new stack
19999	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:7] ExecIf(PJSIP/telnyx-00000039, 0?SIPRemoveHeader(Alert-Info:)) in new stack
20000	[2023-04-12 21:21:40] VERBOSE[21377][C-0000002a] pbx.c: Executing [[email protected]:8] ExecIf(PJSIP/telnyx-00000039, 1?Set(PJSIP_HEADER(remove,Alert-Info)=)) in new stack
20001	[2023-04-12 21:21:40] ERROR[7623] res_pjsip_header_funcs.c: No headers had been previously added to this session.

It seems that I can’t post for 22 hours because I’ve posted too many comments today my log is longer than that I posted.

Whole log is available here: asterisk logs - Pastebin.com

PitzKey · April 12, 2023, 9:58pm

Post your logs using pastebin.com

Stewart1 · April 12, 2023, 10:49pm

Line 20131 of the log:
20131 SIP/2.0 403 Caller Origination Number is Invalid D35
showing the call was rejected.

Try sending the caller ID starting with +358, set From Domain in the trunk to sip.telnyx.com and and retest. If it works, great. If you get a different error, paste a new log. If the same error, look at their INVITE on an incoming call and format, and format your outgoing call the same way. Also, look at your settings in the Mission Control Panel and confirm that formats for ANI and DNIS are correctly set.

If you still have trouble, can you get a log from the web dialer that shows the outbound INVITE? If so, you could try adjusting your trunk settings to match that.

student_pl · April 13, 2023, 8:01pm

Changing caller ID to be starting with +358 and setting From Domain to sip.telnyx.com solved the problem. I can now call to regional and mobile numbers using Zoiper and freePBX. Thank you very much all of you!

I tried calling from my mobile number to one starting with +358 but I see info that line is busy. Can you also help me with this one?