Trying to set up a Polycom phone to provision over the internet using manually created configuration files, not EPM or OSS. Works perfectly on the LAN using TFTP. I could not get it to work correctly via TFTP on the server via the internet connection. The phone continuously times out the downloads and appears unable to upload the log files.
I am now trying HTTPS provisioning using the randomly generated passwords. It is clear the server is accepting the call over port 1443 and logs the attempt. The phone reports “unable to reach boot server”
The httpd error_log shows:
[Mon Feb 22 12:20:53.443699 2021] [authz_core:error] [pid 1386] [client 22.214.171.124:50038] AH01630: client denied by server configuration: /tftpboot/index.php
I checked the /tftproot folder and confirmed that the entire folder is owned by asterisk:asterisk.
There is no index.php file in this folder. If it is needed, what should it look like?
Thank you all for any guidance!