How to get a Cisco 8811 registered to freepbx with USECALLMANAGER patch

co4a · February 28, 2026, 9:11am

Hello all! This is my last resort, coming to you guys for help. I have tried everything that I can think of to get this phone working with FreePBX. I have the SEPmac file in the tftp server with the dialplan and appdialrules in there. I keep getting the same errors, which is an error updating user locale, which I don’t know if is related to why it won’t register. I sometimes get logs from the phone trying to connect, and it’s always the same log saying it failed to authenticate, but for some reason, it only shows logs sometimes when it pulls the config. I am a chan_sip extension running freepbx version 16.0.45 asterisk version 18.16.0. I also was refering to Provision Cisco CP8841 to FreePBX using Chan-SCCP as a guide for me, but don’t understand how it they got it to work.

Please help!!!

tmittelstaedt · March 4, 2026, 4:30am

You have an error in your SEPMAC file. Here is a SEPMAC file for a CP-8845, I have changed the flag for the video capability to 0 if you want to clean up the config a bit you can delete anything having to do with video. If Locale is set to anything other than US you must provide the actual locale files. You will want to change the loadinformation to blank or to the firmware you are using on your phone. This should be a drop-in for your phone. Unless you are doing BLF key you really don’t need the patch.

<?xml version="1.0" encoding="UTF-8"?>
<device>
<fullConfig>true</fullConfig>
<deviceProtocol>SIP</deviceProtocol>
<ipAddressMode>0</ipAddressMode>
<allowAutoConfig>true</allowAutoConfig>
<dadEnable>true</dadEnable>
<redirectEnable>false</redirectEnable>
<echoMultiEnable>false</echoMultiEnable>
<ipPreferenceModeControl>0</ipPreferenceModeControl>
<ipMediaAddressFamilyPreference>0</ipMediaAddressFamilyPreference>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>172.16.1.1</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<sipPort>5160</sipPort>
<securedSipPort>5161</securedSipPort>
</ports>
<processNodeName>172.16.1.16</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>


<sipProfile>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>1</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>0</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
<retainForwardInformation>false</retainForwardInformation>
<uriDialingDisplayPreference>1</uriDialingDisplayPreference>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>true</remotePartyID>
<userInfo>Phone</userInfo>
</sipStack>
<autoAnswerTimer>1</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>true</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>none</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
<kpml>0</kpml>
<phoneLabel>5038675309</phoneLabel>
<stutterMsgWaiting>0</stutterMsgWaiting>
<callStats>true</callStats>
<offhookToFirstDigitTimer>15000</offhookToFirstDigitTimer>

<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>16384</startMediaPort>
<stopMediaPort>32767</stopMediaPort>
<natEnabled>true</natEnabled>
<natReceivedProcessing>false</natReceivedProcessing>
<natAddress></natAddress>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel>x793 Test CM Patch</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5160</port>
<name>793</name>
<displayName>793</displayName>
<autoAnswer>
<autoAnswerEnabled>0</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>793</authName>
<authPassword>e13f3bdfb3</authPassword>
<contact></contact>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messageWaitingAMWI>0</messageWaitingAMWI>
<messagesNumber>*97</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>5</maxNumCalls>
<busyTrigger>4</busyTrigger>
<recordingOption>enable</recordingOption>
</line>
<line button="2">
<featureID>130</featureID>
<featureLabel>DND</featureLabel>
</line>
</sipLines>
<externalNumberMask></externalNumberMask>
<voipControlPort>5160</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>dialplan.xml</dialTemplate>
<softKeyFile></softKeyFile>
</sipProfile>
<MissedCallLoggingOption>1</MissedCallLoggingOption>
<featurePolicyFile></featurePolicyFile>
<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<vendorConfig>
<defaultWallpaperFile></defaultWallpaperFile>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<enableMuteFeature>false</enableMuteFeature>
<enableGroupListen>true</enableGroupListen>
<holdResumeKey>1</holdResumeKey>
<recentsSoftKey>1</recentsSoftKey>
<dfBit>1</dfBit>
<pcPort>0</pcPort>
<spanToPCPort>1</spanToPCPort>
<garp>0</garp>
<eapAuthentication>1</eapAuthentication>
<rtcp>1</rtcp>
<videoRtcp>1</videoRtcp>
<voiceVlanAccess>0</voiceVlanAccess>
<videoCapability>0</videoCapability>
<hideVideoByDefault>0</hideVideoByDefault>
<separateMute>0</separateMute>
<ciscoCamera>1</ciscoCamera>
<usb1>1</usb1>
<usb2>1</usb2>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<wifi>1</wifi>
<bluetooth>1</bluetooth>
<bluetoothProfile>0,1</bluetoothProfile>
<btpbap>0</btpbap>
<bthfu>0</bthfu>
<ehookEnable>0</ehookEnable>
<autoSelectLineEnable>1</autoSelectLineEnable>
<autoCallSelect>1</autoCallSelect>
<incomingCallToastTimer>10</incomingCallToastTimer>
<dialToneFromReleaseKey>0</dialToneFromReleaseKey>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
<minimumRingVolume></minimumRingVolume>
<simplifiedNewCall>0</simplifiedNewCall>
<actionableAlert>0</actionableAlert>
<showCallHistoryForSelectedLine>0</showCallHistoryForSelectedLine>
<kemOneColumn>0</kemOneColumn>
<lineMode>0</lineMode>
<lowerYourVoiceAlert>0</lowerYourVoiceAlert>
<markCallAsSpam>1</markCallAsSpam>
<callParkMonitor>1</callParkMonitor>
<allCallsOnPrimary>0</allCallsOnPrimary>
<softKeyControl>1</softKeyControl>
<settingsAccess>1</settingsAccess>
<webProtocol>0</webProtocol>
<tls12Only>0</tls12Only>
<webAccess>0</webAccess>
<webAdmin>1</webAdmin>
<adminPassword></adminPassword>
<sshAccess>0</sshAccess>
<detectCMConnectionFailure>0</detectCMConnectionFailure>
<disableTLSCiphers></disableTLSCiphers>
<adminConfigurableRinger>0</adminConfigurableRinger>
<g722CodecSupport>1</g722CodecSupport>
<handsetWidebandEnable>2</handsetWidebandEnable>
<headsetWidebandEnable>2</headsetWidebandEnable>
<headsetWidebandUIControl>1</headsetWidebandUIControl>
<handsetWidebandUIControl>1</handsetWidebandUIControl>
<daysDisplayNotActive></daysDisplayNotActive>
<displayOnTime>06:00</displayOnTime>
<displayOnDuration>16:00</displayOnDuration>
<displayIdleTimeout>00:00</displayIdleTimeout>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<displayRefreshRate>0</displayRefreshRate>
<daysBacklightNotActive></daysBacklightNotActive>
<backlightOnTime>09:00</backlightOnTime>
<backlightOnDuration>08:00</backlightOnDuration>
<backlightIdleTimeout>00:00</backlightIdleTimeout>
<backlightOnWhenIncomingCall>1</backlightOnWhenIncomingCall>
<recordingTone>0</recordingTone>
<recordingToneLocalVolume>100</recordingToneLocalVolume>
<recordingToneRemoteVolume>50</recordingToneRemoteVolume>
<recordingToneDuration></recordingToneDuration>
<moreKeyReversionTimer>5</moreKeyReversionTimer>
<peerFirmwareSharing>0</peerFirmwareSharing>
<loadServer></loadServer>
<problemReportUploadURL></problemReportUploadURL>
<enableCdpSwPort>1</enableCdpSwPort>
<enableCdpPcPort>0</enableCdpPcPort>
<enableLldpSwPort>1</enableLldpSwPort>
<enableLldpPcPort>0</enableLldpPcPort>
<cdpEnable>true</cdpEnable>
<powerNegotiation>0</powerNegotiation>
<outOfRangeAlert>0</outOfRangeAlert>
<scanningMode>2</scanningMode>
<applicationURL></applicationURL>
<appButtonTimer>0</appButtonTimer>
<appButtonPriority>0</appButtonPriority>
<specialNumbers></specialNumbers>
<sendKeyAction>0</sendKeyAction>
<powerOffWhenCharging>0</powerOffWhenCharging>
<homeScreen>0</homeScreen>
<accessContacts>1</accessContacts>
<accessFavorites>1</accessFavorites>
<accessVoicemail>1</accessVoicemail>
<accessApps>1</accessApps>
</vendorConfig>
<versionStamp>d902ed5a-c1e5-4233-b1d6-a960d53d1c3a</versionStamp>
<loadInformation>sip8845_65.12-8-1-0101-482</loadInformation>
<inactiveLoadInformation></inactiveLoadInformation>

<phoneServices useHTTPS="false">
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Contacts</name>
<url>http://phony.xxx.com/cisco/directory.xml</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<userLocale>
<name></name>
<uid>1</uid>
<langCode>en_US</langCode>
<version></version>
<winCharSet>utf-8</winCharSet>
</userLocale>
<networkLocale></networkLocale>
<networkLocaleInfo>
<name></name>
<version></version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<idleTimeout>0</idleTimeout>
<authenticationURL></authenticationURL>
<messagesURL></messagesURL>
<servicesURL></servicesURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<proxyServerURL></proxyServerURL>
<secureAuthenticationURL></secureAuthenticationURL>
<secureMessagesURL></secureMessagesURL>
<secureServicesURL></secureServicesURL>
<secureDirectoryURL></secureDirectoryURL>
<secureInformationURL></secureInformationURL>
<secureIdleURL></secureIdleURL>
<transportLayerProtocol>1</transportLayerProtocol>
<TLSResumptionTimer>3600</TLSResumptionTimer>
<phonePersonalization>1</phonePersonalization>
<autoCallPickupEnable>true</autoCallPickupEnable>
<blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation>
<blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation>
<dndCallAlert>1</dndCallAlert>
<dndReminderTimer>5</dndReminderTimer>
<advertiseG722Codec>1</advertiseG722Codec>
<rollover>0</rollover>
<joinAcrossLines>0</joinAcrossLines>
<capfAuthMode>0</capfAuthMode>

<certHash></certHash>
<encrConfig>false</encrConfig>
<userId></userId>
<ownerId></ownerId>
<sshUserId>cisco</sshUserId>
<sshPassword>cisco</sshPassword>
</device>

co4a · March 4, 2026, 5:44am

Yes!! Thank you!! I had no idea that my SEPMAC file wasn’t right. I really appreciate it!!

system · March 11, 2026, 5:44am

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